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1-Year Product Replacement Plan for Calculators $79 - $149.99
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1-Year Product Replacement Plan for Calculators $79 - $149.99

Item: 689244    Model: 689244

1-Year Product Replacement Plan for Calculators $79 - $149.99
2.5stars
( 2 reviews)
  • 24/7 customer service
  • No hidden deductibles or charges
  • Protection for all brands
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24/7 customer serviceNo hidden deductibles or chargesProtection for all brands24/7 customer serviceNo hidden deductibles or chargesProtection for all brands1-Year Product Replacement Plan for Calculators $79 - $149.99http://s7d5.scene7.com/is/image/Staples/s0061615_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0061615_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0061615/1-Year-Product-Replacement-Plan-for-Calculators-79-14999/product_6892441-Year Product Replacement Plan for Calculators $79 - $149.992.52
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$9.99
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Product Details

Don't waste time repairing it. Replace it.

If a covered item stops working due to normal wear and tear, up to a year after the manufacturer's warranty expires, you can replace it with the same item or a similar item, or pay the difference and upgrade to something better. You decide.

Plan Benefits Include:

  • 24/7 customer service
  • No hidden deductibles or charges
  • Protection for all brands
  • Fully transferable

Compare with similar items

REVIEW SNAPSHOT®

by PowerReviews
Federal Warranty1-Year Product Replacement Plan for Calculators $79 - $149.99
 
2.5

(based on 2 reviews)

Ratings Distribution

  • 5 Stars

     

    (0)

  • 4 Stars

     

    (1)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (1)

Reviewed by 2 customers

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Displaying reviews 1-2

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8/23/2012

(1 of 1 customers found this review helpful)

 
4.0

Conflict - Calculator Replacement Plan

By President of Staples

from Broomfield, CO

About Me Quality Oriented

This customer has reached Intern level on the Staples.com Leaderboard

Pros

  • Good Coverage
  • Good Value

Cons

    Best Uses

    • Everyday Products
    • Portable Electronics

    Comments about Federal Warranty 1-Year Product Replacement Plan for Calculators $79 - $149.99:

    I recv'd a Calculator Replacement Plan brochure while purchasing a $109.99 TI-84+SE which states "Save 50%. Now just [$] for back to school (Reg [$])" with SKU 689244 for a 1-year plan cost. Sales person #1604313 informed me the brochure is in error as it's actually a 2-year plan cost, on top of the 1-year warranty that already comes with the calculator. I asked her to explain, she restated it's really an added 2 years and to look online. Well, this online document with the same SKU states 1-year is [$] and makes no mention to 50% off. So it seems reasonable to infer that my having paid [$] at a 50% savings is indeed a 2 year *additional* coverage, but of course we know how good inferences are when one tries to explain this nonsense to sales personnel. Truth is I should be getting an additional 2% of 2 years coverage b/c I paid [$] (at 50% meaning twice the coverage) instead of the [$] this web page mentions.So what needs to happen? Staples needs to read their own comment board, fix the problem, and email or mail me a statement that shows the coverage I just purchased is indeed for 2 *additional* years. Normally I would recommend this to a friend, but since I have no paper document that clarifies what my coverage really is, I won't.

    • Primary use:
    • Personal
    • Was this a gift?:
    • No

    Bottom Line No, I would not recommend this to a friend

    (1 of 1 customers found this review helpful)

    Was this review helpful? Yes / No

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    Comment on this review(earn points)

    9/16/2009

    (14 of 17 customers found this review helpful)

     
    1.0

    what is normal wear and tear???

    By Annoyed Mom

    from danielsville

    About Me Quality Oriented

    Pros

    • Easy To Set Up

    Cons

    • Unreliable

    Best Uses

    • Everyday Use

    Comments about Federal Warranty 1-Year Product Replacement Plan for Calculators $79 - $149.99:

    Bought this protection plan for my sons calculator being told that it would cover if he broke it afterall he is a kid the associate told me. How wrong this plan is it only covers normal wear and tear....this brings about the question what is normal wear and tear for a calculator....is it the worn embossed numbers on the keys, my sons screen must have been pushed on and now has a heavy what is like ink covering 1/4 of screen.I wish I was told the truth when I bought the plan. Customer Service just apologized refunded my plan fee but I am still out a calculator. I am sorry I trusted the associate, guess it was a good sales pitch cause I got suckered!

    • Primary use:
    • Personal

    Bottom Line No, I would not recommend this to a friend

    (14 of 17 customers found this review helpful)

    Was this review helpful? Yes / No

     - You may also flag this review

    Comment on this review(earn points)

    Displaying reviews 1-2

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    Do you have questions about this product?(earn points for answers!)

    get answers from real customers and in-house experts with AnswerBox.

    8 Questions | 10 Answers
    Displaying questions 1-8

    • Q:

      How do I register my product with the Product Protection Plan I purchased?
      Asked on 9/1/2012 by Cathy from Seattle, WA

      1 answer

      • CUSTOMER CARE

        A:

        To register your service plan please go to https://esolutions.assurant.com/?id=Staples Also if you have purchased your item on our website or over the phone it is automatically registered for you.

        Answered on 9/4/2012 by Linda from Staples

    • Q:

      I tries to register on WWW.staplesesp.com and the site could not be found ...what is the correct address???/
      Asked on 2/21/2012 by Anonymous

      3 answers

      • CUSTOMER CARE

        A:

        Please visit the following link to the Staples Protection Plan:
        https://esolutions.assurant.com/?id=Staples

        Answered on 2/27/2012 by Laura B from Staples

      • CUSTOMER CARE

        A:

        https://esolutions.assurant.com/?id=Staples

        Answered on 2/27/2012 by Dawn B from Staples

      • A:

        The correct url for registering your replacement plan is: https://esolutions.assurant.com/?id=Staples

        Answered on 2/27/2012 by Community Answer from None

    • Q:

      I was given wrong information about the extended warranty for the calculator and now I do not want or need it. I would like to know if I can get a refund for the charge?
      Asked on 8/16/2010 by Anonymous

      1 answer

      • CUSTOMER CARE

        A:

        For information about returns please contact customer service at 1-800-333-3330

        Answered on 8/27/2010 by Customer Care from Staples

    • Q:

      I bought this product today at the store, and by looking at the reviews it doesn't seem useful.
      Can I return this product and get my money back?
      And if I do break my calculator, do I just bring the receipt along with the broken calculator to Staples and get a new one to replace my old one?
      Asked on 7/5/2010 by Anonymous

      1 answer

      • CUSTOMER CARE

        A:

        I received your inquiry through the Question & Answer feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry.

        Answered on 7/21/2010 by Customer Care from Staples

    • Q:

      The clerk told me that if my calculator is lost or stolen, it would be replaced with this plan. Is that true?

      Vanessa
      Asked on 9/14/2009 by Vanessa from Danvers, MA

      1 answer

      • A:

        Dont believe that, I was also told that if the calculator was dropped or lost it would be covered. The associate also said he is a kid this plan covers all...lost or broken. I am now sitting here with a calculator with a broken screen and they wont replace it. The plan only covers normal wear and tear ...so what is normal wear and tear????

        Answered on 9/16/2009 by Annoyed Mom from danielsville

    • Q:

      I purchased this for a TI 84 Plus Graphing Calculator but don't know how to register for it
      Asked on 9/5/2009 by Anonymous

      1 answer

      • A:

        I went to customer support and was directed to this website for registration of the graphing calculator I bought:
        https://w2.assurant.com/StaplesESPHome/
        Sorry, you'll have to type it in, since it is not highlighted.
        Good luck

        Answered on 9/10/2009 by ragmom from Woodbury, CT

    • Q:

      Do I need to fill out anything else for the replacement plan that I purchased at the store at the same time I purchased the calculator?
      Asked on 8/29/2009 by Anonymous

      1 answer

      • A:

        Yes - You need to call 800-723-0584 and speak with a customer service representative to register your product.

        Answered on 9/9/2009 by LMK from Clifton, VA

    • Q:

      How do I register a Product Replacement Plan that I already purchased at my local Staples store?
      Asked on 8/27/2009 by Just Plain Bob from Chicago

      1 answer

    Displaying questions 1-8

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