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2-Year Protection Plan with One-Time Screen Replacement for Netbooks $200-$399.99

2-Year Protection Plan with One-Time Screen Replacement for Netbooks $200-$399.99

2-Year Protection Plan with One-Time Screen Replacement for Netbooks $200-$399.99: 1.0 stars; ( 2 reviews)

Price:: $79.99; Each

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Item: 788309
Model: 788309

19.99Express shipping service: We will provide pre-paid shipping to and from repair facility24/7 technical support and customer serviceCoverage to protect against normal wear and tear, as well as mechanical and electrical failureNetbook Protection Plans with One-Time Screen Replacementhttp://s7d5.scene7.com/is/image/Staples/s0061614_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0061614_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0061614/Netbook-Protection-Plans-with-One-Time-Screen-Replacement/product_SS1046904Netbook Protection Plans with One-Time Screen Replacement1.02 19.99Express shipping service: We will provide pre-paid shipping to and from repair facility24/7 technical support and customer serviceCoverage to protect against normal wear and tear, as well as mechanical and electrical failure2-Year Protection Plan with One-Time Screen Replacement for Netbooks $0-$99.99http://s7d5.scene7.com/is/image/Staples/s0061614_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0061614_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0061614/2-Year-Protection-Plan-with-One-Time-Screen-Replacement-for-Netbooks-0/product_7883032-Year Protection Plan with One-Time Screen Replacement for Netbooks $0-$99.990.00 39.99Express shipping service: We will provide pre-paid shipping to and from repair facility24/7 technical support and customer serviceCoverage to protect against normal wear and tear, as well as mechanical and electrical failure2-Year Protection Plan with One-Time Screen Replacement for Netbooks $100-$199.99http://s7d5.scene7.com/is/image/Staples/s0061614_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0061614_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0061614/2-Year-Protection-Plan-with-One-Time-Screen-Replacement-for-Netbooks-100/product_7883052-Year Protection Plan with One-Time Screen Replacement for Netbooks $100-$199.990.00 79.99Express shipping service: We will provide pre-paid shipping to and from repair facility24/7 technical support and customer serviceCoverage to protect against normal wear and tear, as well as mechanical and electrical failure2-Year Protection Plan with One-Time Screen Replacement for Netbooks $200-$399.99http://s7d5.scene7.com/is/image/Staples/s0061614_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0061614_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0061614/2-Year-Protection-Plan-with-One-Time-Screen-Replacement-for-Netbooks-200/product_7883092-Year Protection Plan with One-Time Screen Replacement for Netbooks $200-$399.991.02

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Protect your netbook today.

Express shipping service: We will provide pre-paid shipping to and from repair facility
24/7 technical support and customer service
Coverage to protect against normal wear and tear, as well as mechanical and electrical failure
One-time screen protection service (one screen replacement over the life of the term of your plan)
100% parts-and-labor coverage from date of purchase
Power surge coverage up to $1,000
Worldwide service for US residents
Transferable coverage
One-time replacement if product cannot be repaired
See terms and conditions for complete details and restrictions

REVIEW SNAPSHOT®

by PowerReviews

Federal Warranty 2-Year Protection Plan with One-Time Screen Replacement for Netbooks $200-$399.99

1.0

(based on 2 reviews)

REVIEWS

Reviewed by 2 customers

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Displaying reviews 1-2

8/4/2009

(40 of 42 customers found this review helpful)

1.0

BEWARE of this plan!

By STAPLES PREMIUM REWARDS CUSTOMER

from New York, NY

About Me Quality Oriented

Pros

Cons

Best Uses

Comments about Federal Warranty 2-Year Protection Plan with One-Time Screen Replacement for Netbooks $200-$399.99:

I bought an Acer Aspire One ($299.98) with a 2-year support plan ([$]). The computer turned out to have a hybernation problem which I have now found documented in thousands of websites. In other words, Staples is selling a computer with a KNOWN problem. I wasn't worried; I had the warranty...But when I brought it to the tech support department, I was told that if they were to swap the computer for a new one, THE WARRANTY WOULD BE COMPLETELY VOID. The warranty documentation does indeed specify a one-time replacement, but IT DOES NOT SAY that if you avail yourself of that feature of the plan, you are no longer eligible for any repairs or support at all. Apparently, however, this is the policy they enforce. So, the remaining year and nine months I paid for would be down the drain because they sold me a computer that doesn't work properly. THIS IS BOTH A MISREPRESENTATION AND A BLATANT RIP OFF. I'm a big fan and long-time customer of Staples, and I'm very disappointed on this.

Comment on this review

8/19/2009

(17 of 19 customers found this review helpful)

1.0

Buyer Beware

By Sucker!!

from Westfield, MA

About Me Quality Oriented

Pros

Cons

Not Worth It

Best Uses

Comments about Federal Warranty 2-Year Protection Plan with One-Time Screen Replacement for Netbooks $200-$399.99:

Not worth the money. The computer had a flicker screen issue, which is documented in numerous web sites. I brought computer back to store and was told to call Acer. Personnel not interested in the issue. Warranty not worth the paper it is written on. Last time I buy from Staples and last time I extend any money for a warranty. [...]