Q: We are replacing our 6 4-line #974 telephones in the office. We have caller ID and Voice Mail provided in our AT&T contract. However we wanted to know if this just one telephone replacing another - plug 'n play? Asked on 5/2/2013 by J FL Know the answer? Answer this question 1 answer Q: Someone already asked how the intercom worked and you/staples rep responded to see the manual..... the phone has not been purchased yet so there is no access to that. How does the intercom work? Can I be in my office and intercom to another? And if so, how does that work? Thank you- Christina Asked on 4/23/2013 by christina Know the answer? Answer this question 1 answer A: The intercom is used to communicate between bases. So you would be able to intercom another base on the same channel. Answered on 4/23/2013 by Community Answer from None
Q: Does this phone require me to purchase the MS2085 console to operate or can I just buy 4 phone and have 4 separate lines? Asked on 4/11/2013 by cindi from work Know the answer? Answer this question 1 answer A: You can buy this phone and have four separate lines. Answered on 4/11/2013 by Community Answer from None
Q: How do I know if I have voicemail--does a light light up? Asked on 3/8/2012 by Anonymous Know the answer? Answer this question 2 answers A: There is a new message indicator on the phone, but this particular telephone does not have a digital answer system. Answered on 3/9/2012 by Darlene S from Staples A: There's a "New Msg" indicator light in the upper right corner of the console, just above the circle of directional buttons. Answered on 3/9/2012 by Community Answer from None
Q: We have the AT&T 945 model phone, is the 1040 phone compatible with what we already have in place? Asked on 3/7/2012 by Anonymous Know the answer? Answer this question 2 answers A: No, the 1040 is compatible with the AT&T 1040, 1070 and 1080 only. Answered on 3/9/2012 by Dawn B from Staples A: AT&T 1040 is NOT compatible with the AT&T 945 model telephones. Its not compatible with the AT&T 843, 853, 874, 944, 945, 955, 964, 974 or the 984 telephones. Answered on 3/12/2012 by Community Answer from None
Q: I operate a convenience store. I have 2 lines, there is a phone up front by the cash registers and one in back in the office. I was looking for new phones, specifically ones with an intercom that way if a cashier has a phone call for someone in the office they can communicate through the intercom system. Is this a use of the intercom system? How does the intercom work exactly? Does this phone have an option to mount on the wall? Asked on 11/4/2011 by Bill Jr. the Boss from Fennville, MI Know the answer? Answer this question 1 answer A: Yes the AT&T 1040 4-Line Corded Phone has an intercom and is wall mountable. For instructions on how to use this phone, including the intercom, please see the installation guide. Answered on 11/8/2011 by Cara B from Staples
Q: Does this phone support hands free headsets? Specifically plantronics. Asked on 9/7/2011 by Anonymous Know the answer? Answer this question 2 answers A: The AT&T 1040 has a 2.5mm headset jack designed for use with AT&T hands-free headsets. Answered on 9/12/2011 by Anonymous from None A: 4-Line Operation Expandable up to 16 stations (compatible with AT&T 1040, 1070 and 1080) For Plantronics handset you would want to use 613413 Plantronics CS55 Wireless Office Phone Headset. If you would like to place an order, please call us at 800-333-3330. You also have the option to order online. Answered on 9/12/2011 by Christina.M from Staples
Q: If I have 4 lines, and the phones are in different parts of the office, can I transfer a call that comes in on the main phone to a phone in a different part of the office? Do they have to be on the same line? If I had 6 lines, and a call came in on phone A, line 1, could I transfer it to phone B line 6? (ie phone A has lines 1, 2, 3, & 4 and phone B has lines 3, 4, 5, & 6) Asked on 7/28/2011 by Allie By from San Francisco Know the answer? Answer this question 3 answers A: This is a PBX phone so yes, calls can be transferred from one phone to another on different lines (extensions). Answered on 8/5/2011 by Anonymous from None A: With this particular phone model you would be able to transfer calls to a separate phone line. The transfer is dependant on what lines are open on the second phone, for example if you have a call on the second phone on the first line, the transferred call would come in on the second line. Answered on 8/5/2011 by Sarah P from Staples A: Yes depending on your provider features, rotory/verizon or hunter group/ATT and the color code for circuits at telephone room. Joel LOW VOLT COMMUNICATIONS. Answered on 4/6/2012 by LOW VOLT COMM. from Hacienda Heights, Calif.
Q: If I want to use 6 of these phones in my office what other equipment is needed besides the phones? Asked on 3/23/2011 by Anonymous Know the answer? Answer this question 2 answers A: There is nothing else required to use these phones. However, you may be interested in using cordless headsets with them. Item 613413 would be compatible with this phone. Answered on 3/31/2011 by Renee L from Staples A: Depending did you remove an existing phone system? may need to change the wire scheme at phone room, not new cables only change color code and repunch. somethhing to consider. Answered on 4/6/2012 by LOW VOLT COMMUNICATIONS from Hacienda Heights, Calif.
Q: Are replacement power cords available for this model (and the AT&T 1070)? We have this phone and the power cord was damaged to the point of needing replacement. Asked on 2/1/2011 by Anonymous Know the answer? Answer this question 1 answer A: I am sorry but we do not have the replacement power cords available for this phone. I would suggest contacting AT&T directly at: 1-800-222-3111 for further information. Answered on 2/1/2011 by Megan from Staples
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