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AT&T ML17928 2 Line Corded Phone System

AT&T ML17928 2 Line Corded Phone System

Item: 424673    Model: ML17928

AT&T ML17928 2 Line Corded Phone System
4.0stars
( 156 reviews)
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EachAT&T ML17928 2 Line SpeakerphoneAT&T ML17928 2 Line Corded Phone System69.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0922720_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0922719_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0922720_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0922719_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0922720http://www.staples-3p.com/s7/is/image/Staples/s0922719http://www.staples-3p.com/s7/is/image/Staples/s0922721_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0922721_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0922721/ATT-ML17928-2-Line-Speakerphone/product_424673
Price:
$69.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
AT&T ML17928 2 Line Speakerphone
 
4.0

(based on 156 reviews)

Ratings Distribution

  • 5 Stars

     

    (70)

  • 4 Stars

     

    (52)

  • 3 Stars

     

    (10)

  • 2 Stars

     

    (12)

  • 1 Stars

     

    (12)

82%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (72)
  • Easy to use (71)
  • Well built / quality (47)
  • Reliable (46)
  • Efficient (41)

Cons

  • Inefficient (6)
  • Unreliable (6)
  • Hard to use (3)

Best Uses

  • Everyday use (69)
  • Organization (14)
  • Conference calls (6)
  • Multiple lines (6)
  • High volume (5)
    • Reviewer Profile:
    • Midrange shopper (58), Budget shopper (26), Professional (5), High-end shopper (4), Practical (3)
    • Primary use:
    • Business (75), Personal (22)
    • Was this a gift?:
    • No (97)

Most Helpful Positive Review

 

Works great as a speakerphone

It was time to replace my 13 or 15 year old AT&T 2-line speakerphone. I saw a lot of reviews speaking well of the AT&T 993, but that's not...Read complete review

It was time to replace my 13 or 15 year old AT&T 2-line speakerphone. I saw a lot of reviews speaking well of the AT&T 993, but that's not available in stores. My main need was for a good speakerphone, since I work from home 2 days a week, and spend a lot of that time on conference calls while working on my laptop. There were very mixed comments on the speakerphone quality of this model. I also wasn't sure if AT&T's "Clearspeak" speakerphone was full duplex. My local Staples is walking distance from my house, so this was a low risk purchase if I wanted to return it if I didn't like the phone. I'm happy to report that the speakerphone is great. I've been on it through much of the day, and have been consistently told by those on the calls that the I sound very clear. Performance on my end as the listener is also very good. It it clear and quite loud. I had to turn the volume down. I'm still not sure that "Clearspeak" is full duplex, but I didn't seem to have issues when parties on both ends of the calls were talking at the same time. Very happy with the phone, especially at this price.

The phone is easy to setup. I had 14 of the 18 speed dials set up within minutes (even before opening the manual). The handset is sounds good as well, and is a good size to hold between shoulder and ear (keeping your hands free). Some handsets are too slim or small for that. I haven't tried 3-way calling with both lines, but it's very straightforward (I did read the manual for that). I also haven't tried a headset yet, and that's because I can't find mine. I like that the stand (or legs) works in two positions. I set it up in the most vertical position. It's easier to read the screen that way, and has a smaller footprint on my desk that way. I do agree with other reviews that the buttons can be stiff, but it seems less so after I used the more vertical stand position.

I don't hesitate in recommending this phone. If the phone you get is not as good as I describe, I suggest exchanging it for the same model. I think there are enough positive reviews of the phone to suggest the "bad" phones may have developed issues due to rough shipping and handling.

VS

Most Helpful Negative Review

 

Speakerphone problems

I bought this speakerphone to replace a very similar AT&T speakerphone that had served me well for years, when its speaker started having problems. I do much of my work from home...Read complete review

I bought this speakerphone to replace a very similar AT&T speakerphone that had served me well for years, when its speaker started having problems. I do much of my work from home and am on conference calls quite a bit, so for me a good speakerphone is imperative.

I had to return this phone because although I could hear well, my colleagues reported that my voice broke up quite a bit on their end. Not a good impression to make on clients.

I had this phone in the same exact location in my home office as the previous phone. It's possible PC or router interference was an issue, but I have little flexibility in where else to place the phone, so this had to work, or go back.

Sorry to say it went back. I liked pretty much everything else about it - easy setup, nice big buttons for easy visibility.

Reviewed by 156 customers

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5.0

Hey there Hello!

By office admin

from North Carolina

Verified Buyer

Comments about AT&T ML17928 2 Line Speakerphone:

these phones were a perfect replacement for their previous model that had croaked out on us.

Comment on this review(earn points)

 
5.0

Great display

By Angela J

from Clifton, NJ

Verified Buyer

Comments about AT&T ML17928 2 Line Speakerphone:

This phone has everything needed in a phone... perfect for my home office. The display is clear and easy to read which makes it easier to read than most other phones. Good value for the money.

Comment on this review(earn points)

 
1.0

Worked less than 45 days then dead

By frustrated

from Ohio

This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17928 2 Line Speakerphone:

I purchased this phone on 1/8 and by 2/18 it is non operable. There is a dial tone, the caller ID works and incoming calls ring in. But, when I answer calls they can not hear me and I can not dial out. Its as if the phone cannot hear or receive any incoming tones or voice. I called the Staples store where I purchased the phone and was told they cannot do anything for me as it is more than 30 days old, call AT&T. I called AT&T and they said they will be glad to replace if I pay the shipping to them in TX and then once they have had it for about 10 business days they will mail me out a replacement. So, I will be with out a business phone for about 3 weeks, best case scenario.

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5.0

Excellent Two-Line Option

By DER

from Jacksonville, FL

Verified Buyer

Comments about AT&T ML17928 2 Line Speakerphone:

I was having trouble with a single line AT&T device that was battery operated and decided to switch to this device. I plugged it in and the device made a total difference in call quality and the functions all seem to work very well. I went through the programing of the device and the telephone was easily programed without much effort. I use it only for a single line device but use it in a home office setting with a high volume of calls and it works very well. The quick daily functions were easy to program only wish the card with the names were backlighted so they were easier to see in low light conditions.

Comment on this review(earn points)

 
5.0

Great phone!

By harmonize76

from Marion, IL

Verified Buyer
This customer has reached Manager level on the Staples.com Leaderboard

Comments about AT&T ML17928 2 Line Speakerphone:

I'm sure this is a great phone for any office, but it just wasn't what we ended up needing. Thanks, Staples, for making the return process so easy!

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Displaying reviews 1-5

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