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AT&T ML17928 2 Line Speakerphone

AT&T ML17928 2 Line Speakerphone

Item: 424673    Model: ML17928

AT&T ML17928 2 Line Speakerphone
4.0stars
( 107 reviews)
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80.49USDCaller ID/Call WaitingEntry Removal Button and Memory Match99 Name and Number Caller ID HistoryEachAT&T ML17928 2 Line SpeakerphoneAT&T ML17928 2 Line Speakerphonehttp://www.staples-3p.com/s7/is/image/Staples/s0472028_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0472028_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0472028/ATT-ML17928-2-Line-Speakerphone/product_424673
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$80.49
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REVIEW SNAPSHOT®

by PowerReviews
AT&T ML17928 2 Line Speakerphone
 
3.9

(based on 107 reviews)

Ratings Distribution

  • 5 Stars

     

    (43)

  • 4 Stars

     

    (40)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (10)

  • 1 Stars

     

    (8)

80%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (72)
  • Easy to use (71)
  • Well built / quality (47)
  • Reliable (46)
  • Efficient (41)

Cons

  • Inefficient (6)
  • Unreliable (6)
  • Hard to use (3)

Best Uses

  • Everyday use (69)
  • Organization (14)
  • Conference calls (6)
  • Multiple lines (6)
  • High volume (5)
    • Reviewer Profile:
    • Midrange shopper (58), Budget shopper (26), Professional (5), High-end shopper (4), Practical (3)
    • Primary use:
    • Business (75), Personal (22)
    • Was this a gift?:
    • No (97)

Most Helpful Positive Review

 

Works great as a speakerphone

It was time to replace my 13 or 15 year old AT&T 2-line speakerphone. I saw a lot of reviews speaking well of the AT&T 993, but that's not...Read complete review

It was time to replace my 13 or 15 year old AT&T 2-line speakerphone. I saw a lot of reviews speaking well of the AT&T 993, but that's not available in stores. My main need was for a good speakerphone, since I work from home 2 days a week, and spend a lot of that time on conference calls while working on my laptop. There were very mixed comments on the speakerphone quality of this model. I also wasn't sure if AT&T's "Clearspeak" speakerphone was full duplex. My local Staples is walking distance from my house, so this was a low risk purchase if I wanted to return it if I didn't like the phone. I'm happy to report that the speakerphone is great. I've been on it through much of the day, and have been consistently told by those on the calls that the I sound very clear. Performance on my end as the listener is also very good. It it clear and quite loud. I had to turn the volume down. I'm still not sure that "Clearspeak" is full duplex, but I didn't seem to have issues when parties on both ends of the calls were talking at the same time. Very happy with the phone, especially at this price.

The phone is easy to setup. I had 14 of the 18 speed dials set up within minutes (even before opening the manual). The handset is sounds good as well, and is a good size to hold between shoulder and ear (keeping your hands free). Some handsets are too slim or small for that. I haven't tried 3-way calling with both lines, but it's very straightforward (I did read the manual for that). I also haven't tried a headset yet, and that's because I can't find mine. I like that the stand (or legs) works in two positions. I set it up in the most vertical position. It's easier to read the screen that way, and has a smaller footprint on my desk that way. I do agree with other reviews that the buttons can be stiff, but it seems less so after I used the more vertical stand position.

I don't hesitate in recommending this phone. If the phone you get is not as good as I describe, I suggest exchanging it for the same model. I think there are enough positive reviews of the phone to suggest the "bad" phones may have developed issues due to rough shipping and handling.

VS

Most Helpful Negative Review

 

Speakerphone problems

I bought this speakerphone to replace a very similar AT&T speakerphone that had served me well for years, when its speaker started having problems. I do much of my work from home...Read complete review

I bought this speakerphone to replace a very similar AT&T speakerphone that had served me well for years, when its speaker started having problems. I do much of my work from home and am on conference calls quite a bit, so for me a good speakerphone is imperative.

I had to return this phone because although I could hear well, my colleagues reported that my voice broke up quite a bit on their end. Not a good impression to make on clients.

I had this phone in the same exact location in my home office as the previous phone. It's possible PC or router interference was an issue, but I have little flexibility in where else to place the phone, so this had to work, or go back.

Sorry to say it went back. I liked pretty much everything else about it - easy setup, nice big buttons for easy visibility.

Reviewed by 107 customers

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4.0

good Value

By Kendives

from Salem, Va

Verified Buyer

Comments about AT&T ML17928 2 Line Speakerphone:

Works well. Easy to use and set up.
Only complaint is that you have to press the buttons harder than other phones.
The big buttons do make it easier to press the right button and to press harder.

Comment on this review(earn points)

 
5.0

Good Phone, at Good Price

By luvthesoap

from Lexington KY

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17928 2 Line Speakerphone:

I bought this phone for my home office. I chose it becuse it was a lower cost option that offered a headset jack. It works great. I have no complants at all. I would buy this again in the future, if needed.

Comment on this review(earn points)

 
4.0

Great

By AT&T phone

from Wateville ME

Verified Buyer

Comments about AT&T ML17928 2 Line Speakerphone:

This two line phone was easy to set up and program. The Caller ID feature is invaluable in a busy office setting. The electrician who completed the wiring was impressed with the ease of installation. We both like the high tech look of the case. Silver and black are a nice combination. The big buttons and large numbers are two nice features. There is plenty of room for numbers to program the "push one button" speed dialing feature. AT&T has made very dependable products over the years.

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5.0

On the phone all day long

By Broker Bill

from Fort Collins, CO

Verified Buyer
This customer has reached Associate level on the Staples.com Leaderboard

Comments about AT&T ML17928 2 Line Speakerphone:

This has been a great addition to my office. It is simple to use and performs very adequately as I spend hours upon hours on the phone each day. I have also added a wireless headset and lifter to this phone for even better performance. It leaves me with no cords to fumble with and hands free to write messages and perform other duties while I'm on the phone. It also lets me have to ability to retrieve files from other parts of the office and clarity never diminishes. It is also low enough profile that it does not block my visability to the computer screens that are behind it. Best of all it is economical and performs just like the higher dollar phones.

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4.0

Great

By ERC

from Allentown, PA

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17928 2 Line Speakerphone:

Easy to use and navigate.

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2-Yr Electronics Protection ($60-99.99)
Item: 207421
Model: RD-CE0099N2B

2-Yr Electronics Protection ($60-99.99)

Reviews for 2-Yr Electronics Protection ($60-99.99)
5.0stars
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  • You’re covered for all hardware & electrical failures
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  • 100% parts & labor, no deductibles
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