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AT&T ML17928 2 Line Speakerphone

AT&T ML17928 2 Line Speakerphone

Item: 424673    Model: ML17928

AT&T ML17928 2 Line Speakerphone
4.0stars
( 146 reviews)
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EachAT&T ML17928 2 Line SpeakerphoneAT&T ML17928 2 Line Speakerphone69.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0922720_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0922719_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0922720_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0922719_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0922720http://www.staples-3p.com/s7/is/image/Staples/s0922719http://www.staples-3p.com/s7/is/image/Staples/s0922721_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0922721_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0922721/ATT-ML17928-2-Line-Speakerphone/product_424673
Price:
$69.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
AT&T ML17928 2 Line Speakerphone
 
4.0

(based on 146 reviews)

Ratings Distribution

  • 5 Stars

     

    (63)

  • 4 Stars

     

    (50)

  • 3 Stars

     

    (10)

  • 2 Stars

     

    (12)

  • 1 Stars

     

    (11)

81%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (72)
  • Easy to use (71)
  • Well built / quality (47)
  • Reliable (46)
  • Efficient (41)

Cons

  • Inefficient (6)
  • Unreliable (6)
  • Hard to use (3)

Best Uses

  • Everyday use (69)
  • Organization (14)
  • Conference calls (6)
  • Multiple lines (6)
  • High volume (5)
    • Reviewer Profile:
    • Midrange shopper (58), Budget shopper (26), Professional (5), High-end shopper (4), Practical (3)
    • Primary use:
    • Business (75), Personal (22)
    • Was this a gift?:
    • No (97)

Most Helpful Positive Review

 

Works great as a speakerphone

It was time to replace my 13 or 15 year old AT&T 2-line speakerphone. I saw a lot of reviews speaking well of the AT&T 993, but that's not...Read complete review

It was time to replace my 13 or 15 year old AT&T 2-line speakerphone. I saw a lot of reviews speaking well of the AT&T 993, but that's not available in stores. My main need was for a good speakerphone, since I work from home 2 days a week, and spend a lot of that time on conference calls while working on my laptop. There were very mixed comments on the speakerphone quality of this model. I also wasn't sure if AT&T's "Clearspeak" speakerphone was full duplex. My local Staples is walking distance from my house, so this was a low risk purchase if I wanted to return it if I didn't like the phone. I'm happy to report that the speakerphone is great. I've been on it through much of the day, and have been consistently told by those on the calls that the I sound very clear. Performance on my end as the listener is also very good. It it clear and quite loud. I had to turn the volume down. I'm still not sure that "Clearspeak" is full duplex, but I didn't seem to have issues when parties on both ends of the calls were talking at the same time. Very happy with the phone, especially at this price.

The phone is easy to setup. I had 14 of the 18 speed dials set up within minutes (even before opening the manual). The handset is sounds good as well, and is a good size to hold between shoulder and ear (keeping your hands free). Some handsets are too slim or small for that. I haven't tried 3-way calling with both lines, but it's very straightforward (I did read the manual for that). I also haven't tried a headset yet, and that's because I can't find mine. I like that the stand (or legs) works in two positions. I set it up in the most vertical position. It's easier to read the screen that way, and has a smaller footprint on my desk that way. I do agree with other reviews that the buttons can be stiff, but it seems less so after I used the more vertical stand position.

I don't hesitate in recommending this phone. If the phone you get is not as good as I describe, I suggest exchanging it for the same model. I think there are enough positive reviews of the phone to suggest the "bad" phones may have developed issues due to rough shipping and handling.

VS

Most Helpful Negative Review

 

Speakerphone problems

I bought this speakerphone to replace a very similar AT&T speakerphone that had served me well for years, when its speaker started having problems. I do much of my work from home...Read complete review

I bought this speakerphone to replace a very similar AT&T speakerphone that had served me well for years, when its speaker started having problems. I do much of my work from home and am on conference calls quite a bit, so for me a good speakerphone is imperative.

I had to return this phone because although I could hear well, my colleagues reported that my voice broke up quite a bit on their end. Not a good impression to make on clients.

I had this phone in the same exact location in my home office as the previous phone. It's possible PC or router interference was an issue, but I have little flexibility in where else to place the phone, so this had to work, or go back.

Sorry to say it went back. I liked pretty much everything else about it - easy setup, nice big buttons for easy visibility.

Reviewed by 146 customers

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5.0

Good Value

By Good Value

from New York

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17928 2 Line Speakerphone:

We bought this phone for our small business. It links with phones of
other brands. The large buttons make it easy to dial, and it also has memories keys for easier dialing. The caller id log could be a little easier to access.

Comment on this review(earn points)

 
4.0

2 line - telephone

By Good product

from Chehalis

Verified Buyer

Comments about AT&T ML17928 2 Line Speakerphone:

This telephone was very easy to program and we especially like the stand which allows it to be displayed at an angle which makes it easier to see and use the buttons. The one thing we would like to see improved is the microphone. You have to be pretty close to the telephone to use the speaker phone and have to other party hear you clearly. The "review" feature is easy to use to see who has called or to find the telephone number of someone who called. It is also easy to remove these telephone numbers. All in all --- good purchase.

Comment on this review(earn points)

 
5.0

Would buy again.

By Greenjeans

from The Great State of Oklahoma

Verified Buyer

Comments about AT&T ML17928 2 Line Speakerphone:

I ordered two of these phones for our small office. I have had them about a month. They look great, they were easy to set up, and easy to use. I would give them a 9 out of a 10, because you do have to press a little harder on the keys than some phones, but it's really not a big issue. I would not hesitate to buy them again.

Comment on this review(earn points)

 
5.0

Very Nice Phone

By P. J.

from Pa.

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17928 2 Line Speakerphone:

Very nice phone. Easy to set up and program. The display is bold and bright. Happy so far!

Comment on this review(earn points)

 
4.0

Love having the large directory

By Cathy

from California

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17928 2 Line Speakerphone:

I bought this phone after the one I had gave up dialing correctly. I was looking for a 1-line phone with at least a 50 number directory, but couldn't find one that had a decent rating, so I went with this 2-line model. We just don't use the second line. It has 18 speed dials and 100 spots available for numbers in the directory. I love the fact that every number I dial on a regular basis is on speed dial and those I dial on a semi-regular basis are in the directory. Saves me having to hunt up my phone book. It also has mute and hold, which not all do, and that makes it more convenient to use. One phone I had tried previously would not let me place either it or one of our cordless models on hold and then pick the call up on the other type. This one works fine in that aspect. I have purchased a headset because holding this handset on my shoulder with my cheek is not as comfortable as some and found I like the convenience of the headset. It is easy to use and works well. The speaker phone works like I expected it to do. I have the phone sitting on my desk and I like very much the fact that it sits at a high enough angle so I can see the display without having to adjust my position or the phone's. The only problem that I have had so far is the sound cutting off when both the person I am talking to and I try to say something at the same time or too close together. It doesn't seem to happen all the time, so I am not sure if that is a problem with this phone or with the type of phone the other person is using. On the whole, I am very pleased with the features and the sound quality.

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