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AT&T ML17928 2 Line Speakerphone

AT&T ML17928 2 Line Speakerphone

Item: 424673    Model: ML17928

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EachAT&T ML17928 2 Line SpeakerphoneAT&T ML17928 2 Line Speakerphone69.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0472028_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0472028_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0472028/ATT-ML17928-2-Line-Speakerphone/product_424673
Price:
$69.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
AT&T ML17928 2 Line Speakerphone
 
3.9

(based on 134 reviews)

Ratings Distribution

  • 5 Stars

     

    (58)

  • 4 Stars

     

    (45)

  • 3 Stars

     

    (8)

  • 2 Stars

     

    (12)

  • 1 Stars

     

    (11)

81%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (72)
  • Easy to use (71)
  • Well built / quality (47)
  • Reliable (46)
  • Efficient (41)

Cons

  • Inefficient (6)
  • Unreliable (6)
  • Hard to use (3)

Best Uses

  • Everyday use (69)
  • Organization (14)
  • Conference calls (6)
  • Multiple lines (6)
  • High volume (5)
    • Reviewer Profile:
    • Midrange shopper (58), Budget shopper (26), Professional (5), High-end shopper (4), Practical (3)
    • Primary use:
    • Business (75), Personal (22)
    • Was this a gift?:
    • No (97)

Most Helpful Positive Review

 

Works great as a speakerphone

It was time to replace my 13 or 15 year old AT&T 2-line speakerphone. I saw a lot of reviews speaking well of the AT&T 993, but that's not...Read complete review

It was time to replace my 13 or 15 year old AT&T 2-line speakerphone. I saw a lot of reviews speaking well of the AT&T 993, but that's not available in stores. My main need was for a good speakerphone, since I work from home 2 days a week, and spend a lot of that time on conference calls while working on my laptop. There were very mixed comments on the speakerphone quality of this model. I also wasn't sure if AT&T's "Clearspeak" speakerphone was full duplex. My local Staples is walking distance from my house, so this was a low risk purchase if I wanted to return it if I didn't like the phone. I'm happy to report that the speakerphone is great. I've been on it through much of the day, and have been consistently told by those on the calls that the I sound very clear. Performance on my end as the listener is also very good. It it clear and quite loud. I had to turn the volume down. I'm still not sure that "Clearspeak" is full duplex, but I didn't seem to have issues when parties on both ends of the calls were talking at the same time. Very happy with the phone, especially at this price.

The phone is easy to setup. I had 14 of the 18 speed dials set up within minutes (even before opening the manual). The handset is sounds good as well, and is a good size to hold between shoulder and ear (keeping your hands free). Some handsets are too slim or small for that. I haven't tried 3-way calling with both lines, but it's very straightforward (I did read the manual for that). I also haven't tried a headset yet, and that's because I can't find mine. I like that the stand (or legs) works in two positions. I set it up in the most vertical position. It's easier to read the screen that way, and has a smaller footprint on my desk that way. I do agree with other reviews that the buttons can be stiff, but it seems less so after I used the more vertical stand position.

I don't hesitate in recommending this phone. If the phone you get is not as good as I describe, I suggest exchanging it for the same model. I think there are enough positive reviews of the phone to suggest the "bad" phones may have developed issues due to rough shipping and handling.

VS

Most Helpful Negative Review

 

Speakerphone problems

I bought this speakerphone to replace a very similar AT&T speakerphone that had served me well for years, when its speaker started having problems. I do much of my work from home...Read complete review

I bought this speakerphone to replace a very similar AT&T speakerphone that had served me well for years, when its speaker started having problems. I do much of my work from home and am on conference calls quite a bit, so for me a good speakerphone is imperative.

I had to return this phone because although I could hear well, my colleagues reported that my voice broke up quite a bit on their end. Not a good impression to make on clients.

I had this phone in the same exact location in my home office as the previous phone. It's possible PC or router interference was an issue, but I have little flexibility in where else to place the phone, so this had to work, or go back.

Sorry to say it went back. I liked pretty much everything else about it - easy setup, nice big buttons for easy visibility.

Reviewed by 134 customers

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4.0

Happy to have made this purchase!

By JJS

from Addison, Il.

Verified Buyer

Comments about AT&T ML17928 2 Line Speakerphone:

I am very happy that I made this purchase of the AT & T 17928 2-line
speaker phone. The sound is crystal clear, and I love being able to work "hands-free", making muilti-tasking so much easier.

Comment on this review(earn points)

 
5.0

NEW PHONE

By webcam

from TEMPLE HILLS, MD

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17928 2 Line Speakerphone:

I love my new phone no more worring about if the battery will run out and it is easy to list phone numbers on the pad and I can see once again who might be calling me

Comment on this review(earn points)

 
5.0

AT&T 2 Line Speakerphone

By Vanessa

from Fayetteville NC

Verified Buyer

Pros

    Cons

      Best Uses

        Comments about AT&T ML17928 2 Line Speakerphone:

        We were in need of new phones for one of our busiest stores. After researching costs of phones on the internet I stopped in at the local staples for a regular supply trip when I ran across this phone. I was happy to see that I could pick up two phones with out having to wait for them to be shipped to me. I was able to pick them up and deliver to our store all in the same day. The phones were very simple to use. We just plugged them and with out any problems they were working just as our old ones had. Thanks for making this purchase easy.

        • Are you connected to this product in any way?:
        • I received a free sample.

        Comment on this review(earn points)

         
        5.0

        Great telephone at a great price

        By JimSadPA

        from Lakewood Ranch, FL

        Verified Buyer
        This customer has reached Intern level on the Staples.com Leaderboard

        Comments about AT&T ML17928 2 Line Speakerphone:

        Good telephone

        Comment on this review(earn points)

         
        5.0

        Amazing phone!

        By Danyel

        from Lakeland, Florida

        Verified Buyer
        This customer has reached Intern level on the Staples.com Leaderboard

        Comments about AT&T ML17928 2 Line Speakerphone:

        I have been using this phone for a few weeks now for a home business and I really love it. It has all the basic features that I need and not all the silly ones I don't. It is sturdy and the sound is great. I use a headset with it and I haven't had any issues at all. I am very happy with my purchase and would highly recommend this phone to anyone.

        Comment on this review(earn points)

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