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AT&T ML17939 2-Line Corded Telephone with Digital Answering System
AT&T ML17939 2-Line Corded Telephone with Digital Answering System

AT&T ML17939 2-Line Corded Telephone with Digital Answering System

AT&T ML17939 2-Line Corded Telephone with Digital Answering System
3.5 stars
( 41 reviews)
Price:
$89.99
Each
Promotions:
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  • Item: 852181
  • Model: ML17939
89.99/sbd/img/res/ic/ic016-spcbuy.gif2-Line OperationDigital answering system with 12 minutes of record time per lineCaller ID/Call Waiting capableAT&T ML17939 2-Line Corded Telephone with Digital Answering Systemhttp://s7d5.scene7.com/is/image/Staples/s0367102_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0367102_sc7?$thb$/sbd/img/res/ic/ic016-spcbuy.gifhttp://s7d5.scene7.com/is/image/Staples/s0367102/ATT-ML17939-2-Line-Corded-Telephone-with-Digital-Answering-System/product_852181AT&T ML17939 2-Line Corded Telephone with Digital Answering System3.541
Phone TITU 2012

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2-Line speakerphone wth Caller ID and Digital Answerer.

  • 2-Line Operation
  • Digital answering system with 12 minutes of record time per line
  • Caller ID/Call Waiting capable
  • Speakerphone
  • 99 name/number Caller ID history
  • 100 name/number directory
  • Headset compatible (2.5 mm jack)
  • Selectable ringer tones for both lines

What's in the Box?

Corded Base
Corded Handset
2 Line Cords
Coiled Handset Cord
AC Adapter
Quick Start Guide
User's Manual

Compare with similar items

Caller ID Yes
Phone Type Corded
Phone directory memory 100
Digital Answering System Yes
Headset jack Yes
Speakerphone Yes
Manufacturer AT&T
Color /Finish of Item Black/Silver
Number of lines 2
Model # ML17939
Wall Mountable Yes
Hold Function Yes
LCD Display Yes
Speed dial Yes
Warranty Length 1 year limited manufacturer warranty
Frequency -
Expandable Headsets (max) -
Expandable Handsets (max) -
Expandable No
Cordless Headset Included 0
Cordless Handsets Included 0
Corded Handsets Included 1
Unit Each
Call transfer No
Conferencing Features No
Volume control No
Paging locator No
Phone directory Yes
Number of Speed dial buttons 9
Answering System Record Time 12
Expandable Base Stations (max) -

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Price:$89.99Each

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REVIEW SNAPSHOT®

by PowerReviews
AT&T ML17939 2-Line Corded Telephone with Digital Answering System
 
3.5

(based on 44 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (19)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (7)

74%

of respondents would recommend this to a friend.

Pros

  • Attractive (32)
  • Nice features (31)
  • Good sound quality (25)
  • Comfortable handset (24)
  • Durable (14)

Cons

  • Poor sound quality (6)

Best Uses

  • High call volume (11)
  • Conference calls (9)
  • Long talks (7)
  • Telecommuting (3)
    • Reviewer Profile:
    • Quality oriented (26), Budget shopper (17)
    • Primary use:
    • Business (40)
    • Was this a gift?:
    • No (39)

Most Liked Positive Review

 

Excellent

The at&t ML17939 2 line telephone has been great so far after a few weeks. Since I already have voicemail through my phone provider, it was easy for me to turn off ...Read complete review

The at&t ML17939 2 line telephone has been great so far after a few weeks. Since I already have voicemail through my phone provider, it was easy for me to turn off the answering machine function for one or both lines with a touch of a button. As a 2 line phone, it's easy to set up distinguishing ring tones (as well as independent ring volumes)so you can easily tell which line is ringing. It has mute, call volume, flash, auto redial, speakerphone and caller ID features as well. The speakerphone is excellent and I can easily switch to a headset with a touch of a button as well. I rarely use the handset and normally use either the headset (I use a Plantronics one that I purchased separately) or the speakerphone. It was also easy to program in phone numbers into the directory. The LCD display is great and provides all the pertinent data you'll ever need like call length, date, time, missed calls, etc. The date/time are always displayed for convenience. I love the fact that the phone can be positioned to sit at either a 45 degree tilt or nearly upright on my desk. I don't use it as a wall mount. According to the people I have called, the call quality of the speakerphone is great.

VS

Most Liked Negative Review

 

Impossible set up instructions

I had to call tech support US line kept me on for 2 hours then disconnected had to call Canadian tech number then I couldn't understand tech with his heavy accent. Instructions were nothing like...Read complete review

I had to call tech support US line kept me on for 2 hours then disconnected had to call Canadian tech number then I couldn't understand tech with his heavy accent. Instructions were nothing like what tech support had me do.The writing in manual was beyond tiny and contradictory, had to use a magnifying glass. This was an awful experience I wouldn't wish on an enemy.It took 2 days to set up both lines with their expert plus I finally had to call a cable/telephone company tech who came and had a hard time setting this up himself. Steer clear of ATT models.Ease of use is not their strong point.

Reviewed by 44 customers

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Displaying reviews 1-6

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5.0

excellent product for my needs

By sonata

from Ft Lauderdale, FL

About Me Value Oriented

Verified Buyer

Pros

  • Attractive Design
  • Comfortable Handset
  • Durable
  • Good Sound Quality
  • Nice Features

Cons

    Best Uses

      Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

      no comments needed

      • Primary use:
      • Business
      • Was this a gift?:
      • No

      Comment on this review

       
      3.0

      Good - but not commercial grade

      By Sales

      from San Francisco, CA

      About Me Quality Oriented

      Verified Buyer

      Pros

      • Attractive Design
      • Good Sound Quality

      Cons

      • No Features

      Best Uses

        Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

        It's good for home office - unless you are on the phone a lot. Buttons are
        spread too far apart and too stiff to quickly and comfortably dial.

        Headset jack doesnt support commercial plantronic headsets without an adapter.

        • Primary use:
        • Business
        • Was this a gift?:
        • No

        Comment on this review

         
        4.0

        Good sound and Volume control

        By CoachEB

        from Traverse City, MI.

        About Me Value Oriented

        Verified Buyer

        Pros

        • Comfortable Handset
        • Durable
        • Good Sound Quality
        • Nice Features

        Cons

          Best Uses

            Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

            Had problem with line one called the help desk. They sent me a replacement phone.

            • Primary use:
            • Business
            • Was this a gift?:
            • No

            Comment on this review

             
            3.0

            CANT GET IT HOOKED UP

            By -

            from DODGE CITY KS

            About Me Value Oriented

            Verified Buyer

            Pros

            • Nice Features

            Cons

              Best Uses

                Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

                IF I COULD GET IT TO HOOK UP IT WOULD BE GREAT

                • Primary use:
                • Business
                • Was this a gift?:
                • No

                Comment on this review

                 
                5.0

                Love it, should have bought it sooner!

                By not pertinent to review

                from Missouri

                About Me Quality Oriented

                Verified Buyer

                Pros

                • Attractive Design
                • Comfortable Handset
                • Durable
                • Good Sound Quality
                • Nice Features

                Cons

                  Best Uses

                    Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

                    I already said what I wanted to say. Your required fields make this process take longer so next time I will be less willing to take the time to respond.

                    • Primary use:
                    • Business
                    • Was this a gift?:
                    • No

                    Comment on this review

                     
                    1.0

                    Speaker does not work well

                    By Mark

                    from mason, oh

                    About Me Quality Oriented

                    Verified Buyer

                    Pros

                    • Attractive Design

                    Cons

                    • Poor Sound Quality

                    Best Uses

                    • Long Talks

                    Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

                    Not a good product

                    • Primary use:
                    • Business
                    • Was this a gift?:
                    • No

                    Comment on this review

                    Displaying reviews 1-6

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                    Previous | Next »

                    Do you have questions about this product?

                    get answers from real customers and in-house experts with AnswerBox.

                    9 Questions | 10 Answers
                    Displaying questions 1-9
                    • Q:

                      can you have extensions on this phone?
                      Asked on 4/10/2012 by Anonymous

                      2 answers

                      • A:

                        This is a two line phone, you will only be allowed to use on extension line for this one phone as it is only a two line phone.

                        Answered on 4/12/2012 by Community Answer from None
                      • CUSTOMER CARE

                        A:

                        No, this phone is not expandable. Please view Staples item number 598683.

                        Answered on 4/11/2012 by Cindy R from Staples
                    • Q:

                      Is this phone compatible with all other dual line phones that will be on the same lines. They are not cordless, not sure of the brand
                      Asked on 12/28/2011 by Georgette from New Milford, CT

                      1 answer

                      • CUSTOMER CARE

                        A:

                        Please be informed that you can install two telephone bases of a different model on the same line. Please make sure that the bases are located away from each other so as not to experience interference. Since that ML17939 is a regular 2-Line phone, any other phones connected on the same line will act as a normal extension phone. However, they cannot be integrated as one system.

                        Answered on 1/17/2012 by Laura B from Staples
                    • Q:

                      Does this phone allow for a different outgoing message for each line?
                      Asked on 11/24/2011 by Anonymous

                      1 answer

                      • CUSTOMER CARE

                        A:

                        I sincerely apologize as I was unable to find any information regarding your inquiry, however I would suggest contacting VTECH directly as they would be able to assist you further. You can reach them at 1-800-595-9511.

                        Answered on 12/9/2011 by Sarah P from Staples
                    • Q:

                      What headset will work best with this phone?
                      Asked on 10/20/2011 by Anonymous

                      1 answer

                      • CUSTOMER CARE

                        A:

                        I would recommend using item number 561923.

                        Answered on 10/31/2011 by Dawn B from Staples
                    • Q:

                      Does this phone have a conferencing feature (for 3 or more callers)?
                      Asked on 10/13/2011 by Anonymous

                      1 answer

                      • CUSTOMER CARE

                        A:

                        This phone does offer a 3 way conference calling. To place an order for this product, please contact us at 1-800-333-3330.

                        Answered on 10/19/2011 by Liz C from Staples
                    • Q:

                      I only want the built-in answering system to answer line 1. I do not want it to answer line-2 as line-2 is a fax machine.
                      Can this unit be used this way??
                      Asked on 8/17/2011 by Anonymous

                      1 answer

                      • CUSTOMER CARE

                        A:

                        If your 2nd line is going to be dedicated to a fax machine, the answering system will not work the 2nd line. It will be dedicated to the 1st only.

                        Answered on 8/24/2011 by Darlene S from Staples
                    • Q:

                      I bought this phone today at Staples. It says here on staples.com in the item headline that this phone is DECT 6.0. However, there are no instructions included about how to pair the phone with a DECT-compatible handset. Indeed, the user manual says nothing at all about DECT 6.0. The phone doesn't appear to have an antenna. I'm thinking that maybe your website is wrong and this is NOT a DECT 6.0 phone. Can you confirm?
                      Asked on 3/14/2011 by Anonymous

                      1 answer

                      • A:

                        Yeah, it's definitely not DECT 6.0. You cannot use this phone with a cordless handset. Mine is going back to Staples too.

                        Answered on 3/19/2011 by me from nyc
                    • Q:

                      can you do conference calls with this phone
                      Asked on 11/18/2010 by Anonymous

                      1 answer

                      • CUSTOMER CARE

                        A:

                        There is no 3 party conferencing.

                        Answered on 1/4/2011 by Rebecca from Staples
                    • Q:

                      Does this phone have a flashing light to let us know if we have messages from our telephone company answering service.
                      Asked on 10/7/2010 by Anonymous

                      1 answer

                      • CUSTOMER CARE

                        A:

                        No I am sorry but I am not finding that there is a message indicator light.

                        Answered on 12/23/2010 by Megan from Staples
                    Displaying questions 1-9

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