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AT&T ML17939 2-Line Corded Telephone with Digital Answering System

AT&T ML17939 2-Line Corded Telephone with Digital Answering System

Item: 852181    Model: ML17939

AT&T ML17939 2-Line Corded Telephone with Digital Answering System
3.5stars
( 84 reviews)
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Call services: Call waiting, caller IDDialer type: KeypadCaller ID type: Caller ID/call waitingEachPhone w/ Digital Answering SystemAT&T ML17939 2-Line Corded Telephone with Digital Answering System89.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0544188_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0544188_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0544188/ATT-ML17939-2-Line-Corded-Telephone-with-Digital-Answering-System/product_852181
Price:
$89.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
AT&T ML17939 2-Line Corded Telephone with Digital Answering System
 
3.7

(based on 84 reviews)

Ratings Distribution

  • 5 Stars

     

    (27)

  • 4 Stars

     

    (33)

  • 3 Stars

     

    (5)

  • 2 Stars

     

    (9)

  • 1 Stars

     

    (10)

77%

of respondents would recommend this to a friend.

Pros

  • Attractive (55)
  • Nice features (54)
  • Good sound quality (47)
  • Comfortable handset (44)
  • Durable (29)

Cons

  • Poor sound quality (8)
  • Not durable (3)

Best Uses

  • Conference calls (21)
  • High call volume (18)
  • Long talks (14)
  • Telecommuting (7)
    • Reviewer Profile:
    • Quality oriented (47), Budget shopper (23)
    • Primary use:
    • Business (60), Personal (10)
    • Was this a gift?:
    • No (66)

Most Helpful Positive Review

 

Excellent

The at&t ML17939 2 line telephone has been great so far after a few weeks. Since I already have voicemail through my phone provider, it was easy for me to turn off...Read complete review

The at&t ML17939 2 line telephone has been great so far after a few weeks. Since I already have voicemail through my phone provider, it was easy for me to turn off the answering machine function for one or both lines with a touch of a button. As a 2 line phone, it's easy to set up distinguishing ring tones (as well as independent ring volumes)so you can easily tell which line is ringing. It has mute, call volume, flash, auto redial, speakerphone and caller ID features as well. The speakerphone is excellent and I can easily switch to a headset with a touch of a button as well. I rarely use the handset and normally use either the headset (I use a Plantronics one that I purchased separately) or the speakerphone. It was also easy to program in phone numbers into the directory. The LCD display is great and provides all the pertinent data you'll ever need like call length, date, time, missed calls, etc. The date/time are always displayed for convenience. I love the fact that the phone can be positioned to sit at either a 45 degree tilt or nearly upright on my desk. I don't use it as a wall mount. According to the people I have called, the call quality of the speakerphone is great.

VS

Most Helpful Negative Review

 

Disappointing

I really wanted to like this phone. Aesthetically, it's the nicest one I could find. It is chockful of features that I want, like one-touch speed dialing buttons, independent voice mail systems...Read complete review

I really wanted to like this phone. Aesthetically, it's the nicest one I could find. It is chockful of features that I want, like one-touch speed dialing buttons, independent voice mail systems on the two lines, conference calling, and speaker phone with mute. Unfortunately, it has three fatal flaws that will cause me to get a different phone: 1) The number keys are ENORMOUS and very stiff. It's like you're dialing on a child's toy phone. If you dial quickly, you'll be very frustrated how surprisingly difficult it is to dial on this phone. You have to deliberately press each key quite firmly, and since the keys are so far apart, you have to move your whole hand instead of just pointing your finger. It sounds trivial, but when you make a lot of calls in a day, it's very annoying. 2) The outgoing sound quality is quite poor. People I called constantly complained that my voice was distorted (over-modulated) on the handset or muffled on the speakerphone with a bad echo. 3) If you're speaking on Line 1 when a call comes in on Line 2, the phone doesn't ring. All you hear is a very quiet tone through the handset, like Caller ID on Xanax. It's too easy to miss a call.

Reviewed by 84 customers

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Displaying reviews 1-5

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5.0

good phone

By RP

from Sunnyvale

Verified Buyer

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

Awesome

Comment on this review(earn points)

 
3.0

answering machine

By goava21

from eugene OR

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

I do like this answering machine, sort of old school but you can have 2 different lines with their own message (I have a PT clinic with 2 different businesses in it and it is great to use the same phone machine.) Setting it up wasn't so easy, maybe it's just me but I like things simple.. I would buy it again.

Comment on this review(earn points)

 
2.0

Met my requirements

By Stormin' Norman

from New England

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

This was a compromise purchase. I didn't need 2 lines but wanted a lit display---hard to find in smaller phones. Not enough support across back of phone when wall-mounted, combined with buttons that are not easy to push leaves this setup less than ideal. Thought it featured voicemail alert, something like a flashing light to catch one's attention---haven't seen that work. Bulky for a wall phone. Haven't tried the digital answering feature.
On the good side, sound is excellent and setup went smoothly. Booklet instructions very good. I could give this another star if it was not such a compromise.

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5.0

works great

By Teresa

from Benton, AR

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

This phone has done everything it say it does. Still trying to figure out everything, but it has a nice crisp sound on the line.

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5.0

ATT Digital phone

By Irontrin

from New York City

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

This product works very good

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