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AT&T ML17939 2-Line Corded Telephone with Digital Answering System

AT&T ML17939 2-Line Corded Telephone with Digital Answering System

Item: 852181    Model: ML17939

AT&T ML17939 2-Line Corded Telephone with Digital Answering System
3.5stars
( 76 reviews)
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89.99USD2-Line OperationDigital answering system with 12 minutes of record time per lineCaller ID/Call Waiting capableEachPhone w/ Digital Answering SystemAT&T ML17939 2-Line Corded Telephone with Digital Answering Systemhttp://www.staples-3p.com/s7/is/image/Staples/s0544188_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0544188_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0544188/ATT-ML17939-2-Line-Corded-Telephone-with-Digital-Answering-System/product_852181
Price:
$89.99
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REVIEW SNAPSHOT®

by PowerReviews
AT&T ML17939 2-Line Corded Telephone with Digital Answering System
 
3.7

(based on 76 reviews)

Ratings Distribution

  • 5 Stars

     

    (22)

  • 4 Stars

     

    (33)

  • 3 Stars

     

    (4)

  • 2 Stars

     

    (8)

  • 1 Stars

     

    (9)

77%

of respondents would recommend this to a friend.

Pros

  • Attractive (55)
  • Nice features (54)
  • Good sound quality (47)
  • Comfortable handset (44)
  • Durable (29)

Cons

  • Poor sound quality (8)
  • Not durable (3)

Best Uses

  • Conference calls (21)
  • High call volume (18)
  • Long talks (14)
  • Telecommuting (7)
    • Reviewer Profile:
    • Quality oriented (47), Budget shopper (23)
    • Primary use:
    • Business (60), Personal (10)
    • Was this a gift?:
    • No (66)

Most Helpful Positive Review

 

Excellent

The at&t ML17939 2 line telephone has been great so far after a few weeks. Since I already have voicemail through my phone provider, it was easy for me to turn off...Read complete review

The at&t ML17939 2 line telephone has been great so far after a few weeks. Since I already have voicemail through my phone provider, it was easy for me to turn off the answering machine function for one or both lines with a touch of a button. As a 2 line phone, it's easy to set up distinguishing ring tones (as well as independent ring volumes)so you can easily tell which line is ringing. It has mute, call volume, flash, auto redial, speakerphone and caller ID features as well. The speakerphone is excellent and I can easily switch to a headset with a touch of a button as well. I rarely use the handset and normally use either the headset (I use a Plantronics one that I purchased separately) or the speakerphone. It was also easy to program in phone numbers into the directory. The LCD display is great and provides all the pertinent data you'll ever need like call length, date, time, missed calls, etc. The date/time are always displayed for convenience. I love the fact that the phone can be positioned to sit at either a 45 degree tilt or nearly upright on my desk. I don't use it as a wall mount. According to the people I have called, the call quality of the speakerphone is great.

VS

Most Helpful Negative Review

 

Disappointing

I really wanted to like this phone. Aesthetically, it's the nicest one I could find. It is chockful of features that I want, like one-touch speed dialing buttons, independent voice mail systems...Read complete review

I really wanted to like this phone. Aesthetically, it's the nicest one I could find. It is chockful of features that I want, like one-touch speed dialing buttons, independent voice mail systems on the two lines, conference calling, and speaker phone with mute. Unfortunately, it has three fatal flaws that will cause me to get a different phone: 1) The number keys are ENORMOUS and very stiff. It's like you're dialing on a child's toy phone. If you dial quickly, you'll be very frustrated how surprisingly difficult it is to dial on this phone. You have to deliberately press each key quite firmly, and since the keys are so far apart, you have to move your whole hand instead of just pointing your finger. It sounds trivial, but when you make a lot of calls in a day, it's very annoying. 2) The outgoing sound quality is quite poor. People I called constantly complained that my voice was distorted (over-modulated) on the handset or muffled on the speakerphone with a bad echo. 3) If you're speaking on Line 1 when a call comes in on Line 2, the phone doesn't ring. All you hear is a very quiet tone through the handset, like Caller ID on Xanax. It's too easy to miss a call.

Reviewed by 76 customers

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Displaying reviews 1-5

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5.0

this phone is the one

By Norm

from Vero Beach, FL

Verified Buyer

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

Being able to have my business line and my home line in the same phone is incredibly handy for me during the day. I love the ease of use, the great sound quality and the advanced features. This one is a must have!

Comment on this review(earn points)

 
4.0

Good Small Business Phone

By TStevens

from Albuquerque

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

This is a nice phone for a one to two man office. It was actually purchased to replace the same model phone that was bought a few years back. That previous phone did have some minor issues with outgoing call volume: this one seems to work fine on all levels. I use it with an older Talk Switch box that serves as a auto attendant and answering system. For the price, this is a good choice of phone for a small business with one to two employees.

Comment on this review(earn points)

 
2.0

Okay, but sounds like your in a tunnel..

By Sadaman

from Newport-Mesa

About Me Quality Oriented

Verified Buyer

Pros

  • Attractive Design
  • Comfortable Handset
  • Nice Features

Cons

  • Poor Sound Quality

Best Uses

  • High Call Volume

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

Overall functions are great. However, it's sound like your in a tunnel. The phone crackles when you speak--static.

  • Primary use:
  • Business
  • Was this a gift?:
  • No

Comment on this review(earn points)

(1 of 1 customers found this review helpful)

 
1.0

Don't buy!

By Eddie

from Colorado

About Me Quality Oriented

This customer has reached Intern level on the Staples.com Leaderboard

Pros

  • Attractive Design
  • Comfortable Handset
  • Durable
  • Good Sound Quality

Cons

    Best Uses

      Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

      I have always loved AT&T phones which is why I automatically ordered this phone. I like every thing about it, except it will not complete a call to any number containing a "4". I have had a total of 4 of these ML17939 phones trying to find one that will work, to no avail. Works on pulse dial but not tone dial.

      • Primary use:
      • Personal
      • Was this a gift?:
      • No

      Comment on this review(earn points)

       
      5.0

      EXCELLENT VALUE

      By SAFETY AL

      from WASHINGTON CROSSING, PA

      About Me Quality Oriented

      Verified Buyer
      This customer has reached Intern level on the Staples.com Leaderboard

      Pros

      • Durable

      Cons

        Best Uses

        • High Call Volume

        Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

        DEFINITYLY A GREAT BUY

        • Primary use:
        • Business
        • Was this a gift?:
        • No

        Comment on this review(earn points)

        Displaying reviews 1-5

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