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AT&T ML17939 2-Line Corded Telephone with Digital Answering System

AT&T ML17939 2-Line Corded Telephone with Digital Answering System

Item: 852181    Model: ML17939

AT&T ML17939 2-Line Corded Telephone with Digital Answering System
3.5stars
( 77 reviews)
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2-Line OperationDigital answering system with 12 minutes of record time per lineCaller ID/Call Waiting capableEachPhone w/ Digital Answering SystemAT&T ML17939 2-Line Corded Telephone with Digital Answering System89.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0544188_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0544188_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0544188/ATT-ML17939-2-Line-Corded-Telephone-with-Digital-Answering-System/product_852181
Price:
$89.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
AT&T ML17939 2-Line Corded Telephone with Digital Answering System
 
3.7

(based on 81 reviews)

Ratings Distribution

  • 5 Stars

     

    (26)

  • 4 Stars

     

    (33)

  • 3 Stars

     

    (4)

  • 2 Stars

     

    (8)

  • 1 Stars

     

    (10)

77%

of respondents would recommend this to a friend.

Pros

  • Attractive (55)
  • Nice features (54)
  • Good sound quality (47)
  • Comfortable handset (44)
  • Durable (29)

Cons

  • Poor sound quality (8)
  • Not durable (3)

Best Uses

  • Conference calls (21)
  • High call volume (18)
  • Long talks (14)
  • Telecommuting (7)
    • Reviewer Profile:
    • Quality oriented (47), Budget shopper (23)
    • Primary use:
    • Business (60), Personal (10)
    • Was this a gift?:
    • No (66)

Most Helpful Positive Review

 

Excellent

The at&t ML17939 2 line telephone has been great so far after a few weeks. Since I already have voicemail through my phone provider, it was easy for me to turn off...Read complete review

The at&t ML17939 2 line telephone has been great so far after a few weeks. Since I already have voicemail through my phone provider, it was easy for me to turn off the answering machine function for one or both lines with a touch of a button. As a 2 line phone, it's easy to set up distinguishing ring tones (as well as independent ring volumes)so you can easily tell which line is ringing. It has mute, call volume, flash, auto redial, speakerphone and caller ID features as well. The speakerphone is excellent and I can easily switch to a headset with a touch of a button as well. I rarely use the handset and normally use either the headset (I use a Plantronics one that I purchased separately) or the speakerphone. It was also easy to program in phone numbers into the directory. The LCD display is great and provides all the pertinent data you'll ever need like call length, date, time, missed calls, etc. The date/time are always displayed for convenience. I love the fact that the phone can be positioned to sit at either a 45 degree tilt or nearly upright on my desk. I don't use it as a wall mount. According to the people I have called, the call quality of the speakerphone is great.

VS

Most Helpful Negative Review

 

Disappointing

I really wanted to like this phone. Aesthetically, it's the nicest one I could find. It is chockful of features that I want, like one-touch speed dialing buttons, independent voice mail systems...Read complete review

I really wanted to like this phone. Aesthetically, it's the nicest one I could find. It is chockful of features that I want, like one-touch speed dialing buttons, independent voice mail systems on the two lines, conference calling, and speaker phone with mute. Unfortunately, it has three fatal flaws that will cause me to get a different phone: 1) The number keys are ENORMOUS and very stiff. It's like you're dialing on a child's toy phone. If you dial quickly, you'll be very frustrated how surprisingly difficult it is to dial on this phone. You have to deliberately press each key quite firmly, and since the keys are so far apart, you have to move your whole hand instead of just pointing your finger. It sounds trivial, but when you make a lot of calls in a day, it's very annoying. 2) The outgoing sound quality is quite poor. People I called constantly complained that my voice was distorted (over-modulated) on the handset or muffled on the speakerphone with a bad echo. 3) If you're speaking on Line 1 when a call comes in on Line 2, the phone doesn't ring. All you hear is a very quiet tone through the handset, like Caller ID on Xanax. It's too easy to miss a call.

Reviewed by 81 customers

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5.0

works great

By Teresa

from Benton, AR

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

This phone has done everything it say it does. Still trying to figure out everything, but it has a nice crisp sound on the line.

Comment on this review(earn points)

 
5.0

ATT Digital phone

By Irontrin

from New York City

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

This product works very good

Comment on this review(earn points)

(1 of 1 customers found this review helpful)

 
1.0

I bought two of these & both had probs

By K. Good

from Oregon

Verified Buyer

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

I have never had a product experience worth complaining about before, but this one did it. This was such a disappointing and frustrating experience. I have two older single-line AT&T corded phones with speakerphones, both of which work very well. So whenI needed a new phone, preferably with 2 lines and a speakerphone, I naturally went for AT&T again.

First problem - the phone did not work on tone dial with Centurylink service. My fax worked fine on tone dial. This does point to a problem with the phone. However, to test it, we took it to another house (not on Centurylink service) and the AT&T phone did work on tone dial there. But, something about it wouldn't work on Centurylink service, where other phones did function

So, I sent that phone back, and purchased a new one, same model, from Staples. It had the same problem! Tone dial wouldn't work! To clarify, the tone dial did make tone sounds, they just weren't refined enough to connect the phone on Centurylink serivce for some reason.

Both phones also had the same speakerphone problem - cutting in and out, and one of the phones did that on the handset, too.

I ended up purchasing 5 more phones of various types before finding a corded phone where the speakerphone worked. I bought an RCA and 4 other ATT phones. The RCA was the very worst, and all but one of the ATT phones had severe sound issues. I finally found a corded ATT 1 line with answering machine and speakerphone that works okay. It has a "white noise" that only I can hear on my side of the call, so I settled on it until I find something better. ATT has really let their phone quality slide, and it's very disappointing..

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5.0

Grea phone

By Pebbles

from Philadelphia

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

EZ to set up easy to program

Comment on this review(earn points)

 
5.0

Business phone

By Business Owner

from Miller place ny

Verified Buyer

Comments about AT&T ML17939 2-Line Corded Telephone with Digital Answering System:

Exactly what I needed to make my ofc more efficient.

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