A:
In the owner's manual on page 119, there may be an answer to your problem. It states that if the answering machine and caller screening is on, the incoming message is broadcast. Page 60 describes turning line 1 and line 2 answering services on and off with the On/Off Line 1 or On/Off Line 2 buttons on the telephone base. Page 61 describes using the menu system to turn call screening on or off. If you need the user's manual to get the full directions, go to link:
http://att.vtp-media.com/ecp/documents/product_Product/378/UserManual/7028/tl86109_manual_i8.pdf
Answered on 5/3/2013 by Community Answer from None