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Boss® Big & Tall Caressoft™ Mid-Back Manager's Chair, Black

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Boss® Big & Tall Caressoft™ Mid-Back Manager's Chair, Black

Item: 676118 Model: B990-CP

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Expected Delivery:5 - 10 Business Days
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Product Details

Designed to accommodate users up to 350 lbs.

SKU Description not available

Specifications

Assembly Required	Yes
Back dimensions	26"W X 28-1/2"H
Seat to floor	19"H - 22"H
Meets ANSI/BIFMA standards	Yes
Seat dimensions	27"W X 21"D
Overall dimensions	42-1/2"H -45-1/2"H x 30-1/2"W x 27"D
Base Material	Chrome
Rated level of use	8 hrs
Center Tilt	No
Frame Material	Metal
Lumbar Support	Yes
Chair Type	Big and Tall
Tilt tension/Tilt lock	Yes / Yes
Back Material	Faux Leather
Arm Type	Padded Arms
Warranty	6-year manufacturer's limited warranty
Synchro Tilt	No
Adjustable Knee Tilt	No
Seat Glide	No
Adjustable Back Height	No
Caster Usage	Carpet
Base Color	Black
Weight Capacity	350 lbs
Arm Height Adjustment	No
Adjustable Headrest	No

REVIEW SNAPSHOT®

by PowerReviews

Boss� Big & Tall Caressoft� Mid-Back Manager's Chair, Black

3.5

(based on 22 reviews)

62%

of respondents would recommend this to a friend.

Pros

Rolls smoothly (16)
Comfortable (14)
Durable (11)
Attractive (9)
Ergonomic (8)

Cons

Uncomfortable (7)
Lacks adjustability (3)
Not ergonomic (3)

Best Uses

Primary work chair (14)
Computer chair (5)
Home office (4)

- Reviewer Profile:
- Midrange shopper (9), Budget shopper (8), Practical (4)
- Primary use:
- Business (14), Personal (8)

Most Helpful Positive Review

Great Chair

I am very pleased with the overall quality of this chair compared with the price. It was delivered in a timely manner & my husband said that it was not difficult to set u...Read complete review

I am very pleased with the overall quality of this chair compared with the price. It was delivered in a timely manner & my husband said that it was not difficult to set up. It is comfortable & nice looking. My only criticism is that I would have liked it if it had a higher back - you know, for those short little power snoozes that mean so much. Otherwise, no negative comments, in fact I'm purchasing another one today.

Most Helpful Negative Review

Not comfortable & dozens of problems

I am no lightweight, am about 400lbs and this chair is SOLID. All metal, less the cushions, elbow rest and casters.

The company has a twisted sense of assembly. The instruc...Read complete review

I am no lightweight, am about 400lbs and this chair is SOLID. All metal, less the cushions, elbow rest and casters.

The company has a twisted sense of assembly. The instructions were not easy to follow and the screws were actually already in the bottom cushion and you had to unscrew them out for use.

After about a week's worth of use, the screws needed tightning.... Hey no big deal, but I need a back pillow or a good chiropracter... This chair has ZERO, ZILCH, NADA support of any kind and is not soft as the manufacturer purport it is.

Want to recline, you better have long long long arms to access that feature, or better yet, get up and move the control up. Recline sloooooooooooooooooooowly, if you don't you feel like you are about to go over. What a dumb feature!

If this chair did not support my weight, I'd return it.

Reviewed by 22 customers

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Displaying reviews 1-5

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5/3/2012

(1 of 1 customers found this review helpful)

1.0

Chair has problems with lift

By Russ W. Cole

from Traverse City, MI

About Me Midrange Shopper

Pros

Wide seat

Cons

Pneumatics fails

Best Uses

Home Office

Comments about Boss� Big & Tall Caressoft� Mid-Back Manager's Chair, Black:

I bought this chair for my desk at work and even after replacing the pneumatic lift mechanism it still continues to fail. I finally gave up on ever getting this chair to function. Every day I have to continually raise the seat, then after a short while it's like it loses it air and lowers by itself. Very disappointed after spending close to $400 for this chair. Do you think Staples with all the money our business spends with them will stand behind this?

Comment on this review(earn points)

4/13/2012

(2 of 2 customers found this review helpful)

1.0

DO NOT BUY

By AN

from Massachusetts

About Me Midrange Shopper

Pros

none

Cons

Insufficient Capacity
Unstable

Best Uses

Comments about Boss� Big & Tall Caressoft� Mid-Back Manager's Chair, Black:

This chair has been nothing but problems. The person in our office who uses the chair only bought it because he is TALL - not overweight - and yet the wheels have broken and the chair sags and will not stay in one position. We had to FIGHT with Boss for two months to get replacement wheels (even though they have a "6 year warranty") and I ended up having to file a BBB complaint as well. Terrible products, terrible service. I don't even want to know how long it will take me to get a response from them re: the sagging part of the chair now. DO NOT BUY!

Comment on this review(earn points)

3/27/2012

4.0

Good, sturdy, comfy chair

By Big Jason

from New Hampshire

About Me Midrange Shopper

Pros

Attractive Design
Comfortable
Rolls Smoothly
Sturdy

Cons

Best Uses

Primary Work Chair

Comments about Boss� Big & Tall Caressoft� Mid-Back Manager's Chair, Black:

I'm a big guy and needed a large, sturdy, comfortable chair with a wide seat. Nothing I dislike more than getting my thighs squished in a seat thats too narrow.
This seat offers everything the large man needs in an office chair.

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2/14/2012

(2 of 2 customers found this review helpful)

2.0

cyclinder deflated

By big dog

from lancaster pa

About Me Budget Shopper

Pros

Comfortable
Rolls Smoothly
Sturdy

Cons

Best Uses

Computer Chair

Comments about Boss� Big & Tall Caressoft� Mid-Back Manager's Chair, Black:

this is my second chair. my first one the clinder lasted a year and half then deflated I weigh 300lb
but i like the wideness of it so I bought another.

Comment on this review(earn points)

1/5/2012

(6 of 6 customers found this review helpful)

1.0

Return for full refund!

By Using Milk Create For Chair

from Ohio

About Me High-end Shopper

Pros

Cons

Lacks Adjustability
Not Enough Padding
Not Ergonomic
Rolls Poorly
Uncomfortable

Best Uses

Primary Work Chair

Comments about Boss� Big & Tall Caressoft� Mid-Back Manager's Chair, Black:

As the last reviewer stated, the assembly of the chairs was not for the faint of heart, all the screws were in the base and had to remove them, nothing lined up properly. Once the chair was assembled I sat down and the chair went to the ground. Well under 350lbs. I checked the lever and the chair stayed up then collapsed back down within seconds. I use this desk at my desk in my office and I am on linoleum / with desk pad and the casters fell off the legs in 2 sections. I am returning and going with another manufacturer.

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Displaying reviews 1-5

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Do you have questions about this product?(earn points for answers!)

get answers from real customers and in-house experts with AnswerBox.

6 Questions | 6 Answers

Displaying questions 1-6

Q:
The tilt lock on my chair seems to have locked - How do I unlock it? Peter B
Asked on 3/25/2012 by Peter B from Port Washington, NY
Know the answer? Answer this question
1 answer
- A:
  Unfortunately, there is no adjustable tilt angle for this particular chair.
  Answered on 3/26/2012 by Community Answer from None
Q:
How would I obtain Extra Wheels for this product; I have purchased this item and have found the wheels breaking on it, currently there are 3 broken wheels. due to users size and gerth.
Asked on 9/9/2011 by Anonymous
Know the answer? Answer this question
1 answer
- A:
  This product comes with a 6 year limited manufacturers warranty. You need to contact the manufacturer and find out if the wheels would be covered based on the product you own. If not they would be able to help you get what you need.
  Answered on 9/12/2011 by Anonymous from None
Q:
Are there parts available through Staples, eg adjustble height piston.
Asked on 2/21/2011 by Anonymous
Know the answer? Answer this question
1 answer
- CUSTOMER CARE
  
  A:
  We do not stock the parts, however the manufacturer may be able to provide them. Boss can be reached at (800) 593-1888.
  Answered on 2/25/2011 by Ally from Staples
Q:
Exactly what assembly is required?
Asked on 7/27/2010 by Anonymous from Olympia, WA
Know the answer? Answer this question
1 answer
- CUSTOMER CARE
  
  A:
  You have to attach the base to the seat, the arms, the caster, and the back.
  Answered on 8/17/2010 by Customer Care from Staples
Q:
I am interested in a chair similar to this one. EXCEPT I want one without arms and I need to have wheels that are soft rubber, NOT nylon / plastic. Do you have any chairs that have soft rubber wheels or can replace plastic casters with rubber wheels and are armless?

Thanks.
Asked on 7/8/2010 by Anonymous
Know the answer? Answer this question
1 answer
- CUSTOMER CARE
  
  A:
  I received your inquiry through the Question & Answer feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry.
  Answered on 8/2/2010 by Customer Care from Staples
Q:
If this chair was purchased would you have to use the arms in order for the chair to operate properly?
Asked on 6/21/2010 by Anonymous
Know the answer? Answer this question
1 answer
- CUSTOMER CARE
  
  A:
  Yes you would need to keep the arms on the chair.
  Answered on 7/2/2010 by Customer Care from Staples