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Brother® DCP8110DN Laser Multifunction Copier

Brother® DCP8110DN Laser Multifunction Copier

Item: 938332    Model: DCP8110DN

Brother® DCP8110DN Laser Multifunction Copier
4.0stars
( 12 reviews)
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  • 3-in-1: print, copy, scan
  • Prints and copies up to 38 ppm (mfr specs)
  • Network ready; Ethernet and Hi-Speed USB 2.0 connectivity
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  • FREE SHIPPING, plus 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
  • FREE Shipping to store ( Learn More )
  • Online Only
3-in-1: print, copy, scanPrints and copies up to 38 ppm (mfr specs)Network ready; Ethernet and Hi-Speed USB 2.0 connectivityOffer Expires on 07/12/2014Each**While supplies last. May not be valid in combination with other offers. Offer subject to change.3-in-1: print, copy, scanPrints and copies up to 38 ppm (mfr specs)Network ready; Ethernet and Hi-Speed USB 2.0 connectivity<p class="MsoNormal" style="margin: 0in 0in 10pt"><font color="#000000" size="3" face="Calibri">Limit 2 per customer.</font></p>Brother® DCP8110DN Laser Multifunction Copierhttp://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gif279.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0535012_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0535010_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0535012_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0535010_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0535012http://www.staples-3p.com/s7/is/image/Staples/s0535013_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0535013_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0535013http://www.staples-3p.com/s7/is/image/Staples/s0535014_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0535010http://www.staples-3p.com/s7/is/image/Staples/s0535014_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0535014http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gifhttp://www.staples-3p.com/s7/is/image/Staples/s0535011_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0535011_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0535011/Brother-DCP8110DN-Laser-Multifunction-Copier/product_938332
Price: $299.99
Instant Savings : - $20.00
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REVIEW SNAPSHOT®

by PowerReviews
Brother® DCP8110DN Laser Multifunction Copier
 
3.8

(based on 12 reviews)

Ratings Distribution

  • 5 Stars

     

    (4)

  • 4 Stars

     

    (4)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (1)

90%

of respondents would recommend this to a friend.

Pros

    Cons

      Best Uses

          • Reviewer Profile:
          • Frequent user (3)

        Most Helpful Positive Review

         

        trouble free high-quality printer

        Installation was trouble-free and the print quality is excellent. Duplex printing works very well without any creasing of the paper. The printer is used from several macs and pcs. Overall I'm very pleased....Read complete review

        Installation was trouble-free and the print quality is excellent. Duplex printing works very well without any creasing of the paper. The printer is used from several macs and pcs. Overall I'm very pleased. A few points about my experience: (1) A full software install on a pc takes a loooong time but the reward is high print quality and access to all printer and scanner options. A windows 7 printer install (instead of using the supplied software) can not find a driver for the printer. (2) On macs the printer is installed by macos but options are limited and the print quality is not as good in some applications. (3) More consumable parts in this printer than in my previous unit and the cost is higher. Also the 2000 page toner that came with the unit warned of low toner after printing 950 pages.

        VS

        Most Helpful Negative Review

         

        Kept Tripping AFCI Breakers

        I ordered 2 of these printers and had them drop shipped to my users. One of them reported that when she powered it on, it would trip her breakers. I figured maybe it...Read complete review

        I ordered 2 of these printers and had them drop shipped to my users. One of them reported that when she powered it on, it would trip her breakers. I figured maybe it was just a bad printer so Staples sent a replacement. After recieving the new one, same problem. Scratched my head a bit and asked the user what the circuit was rated for that the printer was plugged into, which was 20A. Made sure she didn't have any other devices on the same circuit, which she didn't.

        I asked the user to plug the printer into a 30A circuit she used for her dryer and VIOLA, it didn't trip the breaker. This made me think that this printer is drawing way more amperage than it actually is 'rated' for. Called BROTHER, which was a pain as they wouldn't take my word that I had already performed the suggested troubleshooting steps and made me get the user on the phone and repeat them yet again, tripping her breakers. Finally got to second tier support to somebody with some knowledge that was not just reading a troubleshooting guide to me on the phone. The tech told me this is a KNOWN ISSUE with this model tripping AFCI protected outlets. He informed me that Brother is working on a firmware update but it is not available to the general public. They offered to send me a new printer that has the updated firmware next-day air, which I accepted. Hopefully Brother gets a general release of the firmware update out to the public soon. Still boggles my mind a little how a firmware update could fix a printer causing an arc fault...but we'll see. I will update this review if the new firmware doesn't address the issue.

        Reviewed by 12 customers

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        Displaying reviews 1-5

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        2.0

        Customer Service keeps dropping the ball!

        By PoorCustomerService

        from Texas

        Comments about Brother® DCP8110DN Laser Multifunction Copier:

        I assume that Brother makes a good all in one copier, printer, scanner. However, with any product, there are always going to be some defective units. That is apparently what I got. From the start, the printer would leave toner spots on my print jobs, and the starter toner cartridge quickly ran out of toner. Customer service eventually agreed to send a new toner and drum, but only sent a new toner. Ball dropped. That did not fix the problem. Repeated cleaning of the drum did not help. After several more calls, they finally agreed to send me a new copier/printer, new toner and new drum. The printer alone, without toner and drum was shipped. Ball dropped again. Finally got someone to send what they promised and it is on its way, but I had to return the defective unit within 3 days of receipt of the replacement unit. So, basically stuck with a copier/printer with NO TONER and NO DRUM until they can send me what they promised overnight. Let's see if we get that today. All I want is a product that will work well, and this machine does have a good reputation for being a good multipurpose machine. I know that mine was just defective, but it took from May until end of November to finally get the replacement machine, and still haven't gotten the toner and drum. They say the folks that I was dealing with were all pretty new and that is why they probably dropped the ball. So, if that is the case, customer service has some training issues that they need to work on. I am sure that I will ultimately be satisfied.... hopefully later on today.

        Comment on this review(earn points)

         
        1.0

        Lots of problems

        By jmd

        from long beach ca

        Pros

          Cons

          • Noisy

          Best Uses

            Comments about Brother® DCP8110DN Laser Multifunction Copier:

            this product has a lot of issues. We can not use the bypass tray to print envelopes

            Comment on this review(earn points)

             
            5.0

            Good Printer

            By Sammy

            from Orange, CA

            About Me Frequent User

            Verified Buyer

            Pros

            • Compact Design
            • Easy To Set Up
            • Easy To Use
            • Fast Operation
            • Great Print Quality
            • Reliable

            Cons

            • Flimsy Construction
            • Noisy

            Best Uses

            • Professional Documents
            • Workgroups

            Comments about Brother® DCP8110DN Laser Multifunction Copier:

            Very good and reliable product

            • Primary use:
            • Business

            Comment on this review(earn points)

            (6 of 6 customers found this review helpful)

             
            3.0

            Kept Tripping AFCI Breakers

            By Kyle

            from MT

            About Me Frequent User

            This customer has reached Intern level on the Staples.com Leaderboard

            Pros

            • Price

            Cons

              Best Uses

                Comments about Brother® DCP8110DN Laser Multifunction Copier:

                I ordered 2 of these printers and had them drop shipped to my users. One of them reported that when she powered it on, it would trip her breakers. I figured maybe it was just a bad printer so Staples sent a replacement. After recieving the new one, same problem. Scratched my head a bit and asked the user what the circuit was rated for that the printer was plugged into, which was 20A. Made sure she didn't have any other devices on the same circuit, which she didn't.

                I asked the user to plug the printer into a 30A circuit she used for her dryer and VIOLA, it didn't trip the breaker. This made me think that this printer is drawing way more amperage than it actually is 'rated' for. Called BROTHER, which was a pain as they wouldn't take my word that I had already performed the suggested troubleshooting steps and made me get the user on the phone and repeat them yet again, tripping her breakers. Finally got to second tier support to somebody with some knowledge that was not just reading a troubleshooting guide to me on the phone. The tech told me this is a KNOWN ISSUE with this model tripping AFCI protected outlets. He informed me that Brother is working on a firmware update but it is not available to the general public. They offered to send me a new printer that has the updated firmware next-day air, which I accepted. Hopefully Brother gets a general release of the firmware update out to the public soon. Still boggles my mind a little how a firmware update could fix a printer causing an arc fault...but we'll see. I will update this review if the new firmware doesn't address the issue.

                • Primary use:
                • Personal

                Comment on this review(earn points)

                 
                4.0

                Very Good/ Reliable Printer

                By Sammy

                from Orange, CA

                About Me Frequent User

                Verified Buyer

                Pros

                  Cons

                    Best Uses

                    • Home
                    • Office

                    Comments about Brother® DCP8110DN Laser Multifunction Copier:

                    This is a very good and reliable printer and is priced reasonably.

                    Comment on this review(earn points)

                    Displaying reviews 1-5

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