Brother DS-920DW Wireless Mobile Duplex Color Page Scanner | Staples®
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Brother DS-920DW Wireless Mobile Duplex Color Page Scanner

Brother DS-920DW Wireless Mobile Duplex Color Page Scanner

Item: 265770    Model: DS920DW

Brother DS-920DW Wireless Mobile Duplex Color Page Scanner
3.5stars
( 17 reviews)
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  • Connect with high-speed USB or Wi-Fi
  • Duplex capability for two-sided documents
  • Power with rechargeable battery or USB
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
  • FREE Shipping to store ( Learn More )
  • Online Only
Connect with high-speed USB or Wi-FiDuplex capability for two-sided documentsPower with rechargeable battery or USBEachConnect with high-speed USB or Wi-FiDuplex capability for two-sided documentsPower with rechargeable battery or USBBrother DS-920DW Wireless Mobile Duplex Color Page Scanner199.99USDhttp://www.staples-3p.com/s7/is/image/Staples/http://www.staples-3p.com/s7/is/image/Staples/s0786050_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0786050/Brother-DS-920dw-Wireless-Mobile-Color-Duplex-Scanner/product_265770
Price:
$199.99
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REVIEW SNAPSHOT®

by PowerReviews
Brother DS-920dw Wireless Mobile Color Duplex Scanner
 
3.3

(based on 17 reviews)

Ratings Distribution

  • 5 Stars

     

    (6)

  • 4 Stars

     

    (3)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (4)

65%

of respondents would recommend this to a friend.

Most Helpful Positive Review

 

Great little device

I purchased this device couple of weeks ago. It works great. There is just one problem with this type, and it is its feeder. There is no paper holder and you have to...Read complete review

I purchased this device couple of weeks ago. It works great. There is just one problem with this type, and it is its feeder. There is no paper holder and you have to feed documents one by one, and sometimes it causes jam. Overall great product, good speed, and quality.

VS

Most Helpful Negative Review

 

DSMobile is OK

I am not a fan of small format scanners in general, but the larger ones just are an incredible pain in terms of how much space they take up and how long they take...Read complete review

I am not a fan of small format scanners in general, but the larger ones just are an incredible pain in terms of how much space they take up and how long they take to scan. At first, when I used it on my Mac Book, teh DSmobile 920DW seemed like a piece of junk. I just hated the way it behaved, the software tools, the lack of setup utilities, etc. I was even thinking of returning it. When I hooked it up to my PC, however, it behaved, EXACTLY as I expected it to. No fuss, no muss. It quickly and painlessly scanned all my loose pages and I am in the process of going about getting rid of years of paper clutter and getting them organized, which to my sad admission, I find fun.... It appears very no frills in general, but I am happy with how it performs when attached to a PC. Do not have much need for it outside the office. It takes up little room and sits on my desk just fine. The feeding mechanism can be described as a little finicky, but you quickly get used to it and it is no big deal unless you have some really ratty pages to scan. For a PC, for someone that has bare bones scanning requirements, I would recommend this. On the Mac, I wouldn't have my expectations set to high. It may work better on the Mac with different software.

Reviewed by 17 customers

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Displaying reviews 1-5

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4.0

Just what I needed

By Grandmabee

from Florida

Comments about Brother DS-920dw Wireless Mobile Color Duplex Scanner:

I wish I'd have gotten this sooner. It took a while to figure how to work it but, I'm not very good at computer stuff. Once I did, I breezed right through my work.

Comment on this review(earn points)

 
2.0

Unnecessairly complicated and lacking

By BillB

from Oakland, CA

Comments about Brother DS-920dw Wireless Mobile Color Duplex Scanner:

First product in years that required reading the owner's manual to install and setup. Instructions and procedures are unnecessarily complicated. Installation of WiFi was problematic. Images were not clear and crisp, they had gray backgrounds instead of white and maximum dpi is only 600, not adequate for printing enlarged presentations.

Comment on this review(earn points)

(1 of 2 customers found this review helpful)

 
1.0

The 920DW is OK Support is bad.

By CDBrown

from Hartfrod CT

Comments about Brother DS-920dw Wireless Mobile Color Duplex Scanner:

I purchased the product to be used with my traveling consulting business. The hardware work ok. I down loaded the BR-Receipt software and purchased the cloud service. However, I was never able to link to the Cloud Service. It kept telling to reset my password. Which I did over 15 times. I also wrote the support desk. I kept getting canned responses to reset my password, I could long onto my account online but when it would never let me access my Cloud site. I did call the support desk. I hung up after 10 to 15 minutes waiting for someone pick up. I did finally get a young lady. However, I received the canned response with a n email link to reset my password again and the standard instructions. I did follow the instructions and reset my password. The connectivity still was not fixed. I canceled my cloud service and am considering returning the DS Mobile 920dw to the Store and getting an other brand. 5 hours of trying to get this product up and running as advertised is not acceptable for a business professional that has accounting can computer training.

Comment on this review(earn points)

(1 of 1 customers found this review helpful)

 
3.0

DSMobile is OK

By Mito

from Orlandio, FL

Comments about Brother DS-920dw Wireless Mobile Color Duplex Scanner:

I am not a fan of small format scanners in general, but the larger ones just are an incredible pain in terms of how much space they take up and how long they take to scan. At first, when I used it on my Mac Book, teh DSmobile 920DW seemed like a piece of junk. I just hated the way it behaved, the software tools, the lack of setup utilities, etc. I was even thinking of returning it. When I hooked it up to my PC, however, it behaved, EXACTLY as I expected it to. No fuss, no muss. It quickly and painlessly scanned all my loose pages and I am in the process of going about getting rid of years of paper clutter and getting them organized, which to my sad admission, I find fun.... It appears very no frills in general, but I am happy with how it performs when attached to a PC. Do not have much need for it outside the office. It takes up little room and sits on my desk just fine. The feeding mechanism can be described as a little finicky, but you quickly get used to it and it is no big deal unless you have some really ratty pages to scan. For a PC, for someone that has bare bones scanning requirements, I would recommend this. On the Mac, I wouldn't have my expectations set to high. It may work better on the Mac with different software.

Comment on this review(earn points)

(1 of 1 customers found this review helpful)

 
5.0

Great Scanner:

By EasyLiving

from Undisclosed

Comments about Brother DS-920dw Wireless Mobile Color Duplex Scanner:

Great portable scanner. Easy to setup and use. Documents, business cards, etc. come out as clear as original.

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Displaying reviews 1-5

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