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Brother DS-920dw Wireless Mobile Color Duplex Scanner

Brother DS-920dw Wireless Mobile Color Duplex Scanner

Item: 265770    Model: DS920DW

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EachStaples® Top-Tab File Folders, 1/3 Cut, Manila, Letter-Size, 24/Pack/sbdpas/img/res/ic/ic016-spcbuy.gif169.99USDhttp://www.staples-3p.com/s7/is/image/Staples/http://www.staples-3p.com/s7/is/image/Staples/s0786050_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0786050/Brother-DS-920dw-Wireless-Mobile-Color-Duplex-Scanner/product_265770
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REVIEW SNAPSHOT®

by PowerReviews
Brother DS-920dw Wireless Mobile Color Duplex Scanner
 
3.3

(based on 15 reviews)

Ratings Distribution

  • 5 Stars

     

    (6)

  • 4 Stars

     

    (2)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (4)

67%

of respondents would recommend this to a friend.

Most Helpful Positive Review

 

Great little device

I purchased this device couple of weeks ago. It works great. There is just one problem with this type, and it is its feeder. There is no paper holder and you have to...Read complete review

I purchased this device couple of weeks ago. It works great. There is just one problem with this type, and it is its feeder. There is no paper holder and you have to feed documents one by one, and sometimes it causes jam. Overall great product, good speed, and quality.

VS

Most Helpful Negative Review

 

DSMobile is OK

I am not a fan of small format scanners in general, but the larger ones just are an incredible pain in terms of how much space they take up and how long they take...Read complete review

I am not a fan of small format scanners in general, but the larger ones just are an incredible pain in terms of how much space they take up and how long they take to scan. At first, when I used it on my Mac Book, teh DSmobile 920DW seemed like a piece of junk. I just hated the way it behaved, the software tools, the lack of setup utilities, etc. I was even thinking of returning it. When I hooked it up to my PC, however, it behaved, EXACTLY as I expected it to. No fuss, no muss. It quickly and painlessly scanned all my loose pages and I am in the process of going about getting rid of years of paper clutter and getting them organized, which to my sad admission, I find fun.... It appears very no frills in general, but I am happy with how it performs when attached to a PC. Do not have much need for it outside the office. It takes up little room and sits on my desk just fine. The feeding mechanism can be described as a little finicky, but you quickly get used to it and it is no big deal unless you have some really ratty pages to scan. For a PC, for someone that has bare bones scanning requirements, I would recommend this. On the Mac, I wouldn't have my expectations set to high. It may work better on the Mac with different software.

Reviewed by 15 customers

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Displaying reviews 1-5

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1.0

The 920DW is OK Support is bad.

By CDBrown

from Hartfrod CT

Comments about Brother DS-920dw Wireless Mobile Color Duplex Scanner:

I purchased the product to be used with my traveling consulting business. The hardware work ok. I down loaded the BR-Receipt software and purchased the cloud service. However, I was never able to link to the Cloud Service. It kept telling to reset my password. Which I did over 15 times. I also wrote the support desk. I kept getting canned responses to reset my password, I could long onto my account online but when it would never let me access my Cloud site. I did call the support desk. I hung up after 10 to 15 minutes waiting for someone pick up. I did finally get a young lady. However, I received the canned response with a n email link to reset my password again and the standard instructions. I did follow the instructions and reset my password. The connectivity still was not fixed. I canceled my cloud service and am considering returning the DS Mobile 920dw to the Store and getting an other brand. 5 hours of trying to get this product up and running as advertised is not acceptable for a business professional that has accounting can computer training.

Comment on this review(earn points)

 
3.0

DSMobile is OK

By Mito

from Orlandio, FL

Comments about Brother DS-920dw Wireless Mobile Color Duplex Scanner:

I am not a fan of small format scanners in general, but the larger ones just are an incredible pain in terms of how much space they take up and how long they take to scan. At first, when I used it on my Mac Book, teh DSmobile 920DW seemed like a piece of junk. I just hated the way it behaved, the software tools, the lack of setup utilities, etc. I was even thinking of returning it. When I hooked it up to my PC, however, it behaved, EXACTLY as I expected it to. No fuss, no muss. It quickly and painlessly scanned all my loose pages and I am in the process of going about getting rid of years of paper clutter and getting them organized, which to my sad admission, I find fun.... It appears very no frills in general, but I am happy with how it performs when attached to a PC. Do not have much need for it outside the office. It takes up little room and sits on my desk just fine. The feeding mechanism can be described as a little finicky, but you quickly get used to it and it is no big deal unless you have some really ratty pages to scan. For a PC, for someone that has bare bones scanning requirements, I would recommend this. On the Mac, I wouldn't have my expectations set to high. It may work better on the Mac with different software.

Comment on this review(earn points)

 
5.0

Great Scanner:

By EasyLiving

from Undisclosed

Comments about Brother DS-920dw Wireless Mobile Color Duplex Scanner:

Great portable scanner. Easy to setup and use. Documents, business cards, etc. come out as clear as original.

Comment on this review(earn points)

 
4.0

DS920DW Great Scanner

By jfepac

from Chesapeake, VA

Comments about Brother DS-920dw Wireless Mobile Color Duplex Scanner:

PROS: Scanner works as described by Brother. Scanner is fast and does a good job with even small receipts. The WIFI works very good. Duplex also is very handy when scanning documents. CONS: I would have given it 5 stars if you could control the scanning by the wifi wireless interface.

Comment on this review(earn points)

 
5.0

Excellent Features

By Reviewer17

from Sacramento, CA

Comments about Brother DS-920dw Wireless Mobile Color Duplex Scanner:

Great scanner, portable and no wires with the wifi and the rechargeable batteries. Scanning is easy once you learn the associated programs. It can be a bit cumbersome to set up the organizing program to receive the scanned files. Scanning to the inserted SD card is really easy and quick.

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Displaying reviews 1-5

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