Q: I have had the scanner a little over a year and now when I insert something to be scanned, it "grabs" more from one side than the other so the copy looks smeared. I put the cleaning sheet through it, but that didn't help. Asked on 4/28/2012 by Bev Know the answer? Answer this question 2 answers A: The issue you described need assistance for Brothers' customer service department. You can contact them at 1-877-BROTHER (877-276-8437) or by fax at 901-379-1210. Answered on 4/30/2012 by Community Answer from None A: The machine may need to be calibrated to take the paper evenly from both sides. Answered on 4/30/2012 by Linda from Staples
Q: Does the DS600 Compact Portable Scanner allow for the scanning of multiple pages into one file? Asked on 4/19/2012 by Danielle from Shippensburg, PA Know the answer? Answer this question 2 answers A: The software, PageManager Version 7, allows users to scan and organize digitized files with the ability to view, edit, send and save files in many formats, so you can have either large files of many documents or smaller ones. Answered on 4/23/2012 by Community Answer from None A: Yes, you can scan multiple pages into one file. The DSmobileSCAN II allows documents to be saved as Adobe Acrobat, TIFF or JPEG files. The PageManager Version 7 allows users to scan and organize digitized files with the ability to view, edit, send and save files in many formats. When you are in need of scanning multiple pages and you want them to be saved into one file, you simply scan the first page and set up the file destination. Then you scan the next page and simply choose the file you created to sent the scan to, then continue with this process until scan completion. Answered on 4/23/2012 by Laura B from Staples
Q: I installed my scanner and it was working perfectly. I unplugged it from the USB port this morning so I could plug something else in. Now I have plugged it back in and it says it is not connected it is working off line. I pushed the button on top of the scanned and it still does not work. What do I do? Asked on 12/26/2011 by Frances from Houston, TX Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and I apologize for I was unable to answer you directly. I believe this may be a question that the manufacturer will have to research further, please feel free to contact Brother at 1-800) 284-4329. Answered on 1/13/2012 by Cara B from Staples
Q: Can you scan multiple pages and save them as 1 file? If so, do you then have a huge file size? Asked on 11/28/2011 by Anonymous Know the answer? Answer this question 1 answer A: The included software, PageManager Version 7, allows users to scan and organize digitized files with the ability to view, edit, send and save files in many formats. Answered on 12/14/2011 by Darlene S from Staples
Q: can i save multiple pages as ONE file using this scanner? Asked on 11/16/2011 by Anonymous Know the answer? Answer this question 1 answer A: Only files saved in PDF format can be saved as multiple pages. Answered on 11/29/2011 by Cara B from Staples
Q: can u scan drivers license, insurance cards etc. with this product? Asked on 11/15/2011 by jack Know the answer? Answer this question 1 answer A: This scanner will scan pages between 0.1 mm - 0.8 mm thickness. The average insurance card is 0.6 mm's thick; the average drivers license 0.82mm. Answered on 11/23/2011 by Kayla T. from Staples
Q: Is this scanner compatible with a MacBook Pro? Asked on 11/8/2011 by Anonymous Know the answer? Answer this question 1 answer A: No, this scanner is not Mac compatible. Answered on 11/14/2011 by Dawn B from Staples
Q: Can this product scan into a word file Asked on 11/4/2011 by chris from san diego Know the answer? Answer this question 1 answer A: No, the scanned documents, like invoices, statements, letters or pictures, can be saved in Adobe Acrobat PDF, JPG or TIFF file formats. Answered on 11/8/2011 by Cara B from Staples
Q: How much does this scanner weigh? Asked on 10/24/2011 by Anonymous Know the answer? Answer this question 1 answer A: This scanner is about 1.5 pounds. For additional assistance or to place an order, call (800) 333-3330. Answered on 11/1/2011 by Kayla T. from Staples
Q: Is the scan software Paperport? If not, what software does it use? Asked on 10/9/2011 by Anonymous Know the answer? Answer this question 1 answer A: Software included with the Brother DSmobile 600 scanner includes DSmobileSCAN II and PageManager Version 7. Answered on 10/11/2011 by Anonymous from None
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