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Brother MFC-9460CDN Color Laser All-In-One Printer

Brother® MFC-9460CDN Color Laser All-In-One Printer

Item: 887636    Model: MFC9460CDN

Brother® MFC-9460CDN Color Laser All-In-One Printer
4.0stars
( 62 reviews)
SHARE:
  • 4-in-1: print, copy, scan, fax
  • Prints up to 25 ppm black or color (mfr specs)
  • Built in 10/100 Ethernet and USB 2.0 interfaces
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
  • FREE Shipping to store ( Learn More )
  • Online Only
4-in-1: print, copy, scan, faxPrints up to 25 ppm black or color (mfr specs)Built in 10/100 Ethernet and USB 2.0 interfacesEachColor; Duplex; Networking (4-in-1)4-in-1: print, copy, scan, faxPrints up to 25 ppm black or color (mfr specs)Built in 10/100 Ethernet and USB 2.0 interfacesBrother® MFC-9460CDN Color Laser All-In-One Printer476.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0379945_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0379945_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0379943_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0379945http://www.staples-3p.com/s7/is/image/Staples/s0379943_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0379943http://www.staples-3p.com/s7/is/image/Staples/s0379944_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0379944_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0379944/Brother-MFC-9460CDN-Color-Laser-All-In-One-Printer/product_887636
Price:
$476.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
Brother® MFC-9460CDN Color Laser All-In-One Printer
 
4.2

(based on 62 reviews)

Ratings Distribution

  • 5 Stars

     

    (34)

  • 4 Stars

     

    (18)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (6)

85%

of respondents would recommend this to a friend.

Pros

  • Easy to use (11)
  • Reliable (9)
  • Easy to set up (8)
  • Great print quality (8)
  • Compact (7)

Cons

  • Noisy (4)
  • Unreliable (3)

Best Uses

  • Professional documents (9)
  • Graphics & charts (3)
    • Reviewer Profile:
    • Frequent user (9), Heavy duty user (6)
    • Primary use:
    • Business (14)

Most Helpful Positive Review

 

Works Very Well

Our 9460cdn works very well; good speed, reliable feeder, no jams. Buyers should be aware, however, that duplexing is for printing only. This model is absent automatic duplex copying and scanning....Read complete review

Our 9460cdn works very well; good speed, reliable feeder, no jams. Buyers should be aware, however, that duplexing is for printing only. This model is absent automatic duplex copying and scanning. To remedy this I've ordered the 9970, which has all those other duplexing features. Nevertheless, the 9460 works so well that it should remain an important, well-used device in our office.

VS

Most Helpful Negative Review

 

Beware of multiple network connections

This unit (and all other Brother multifunctions) have a problem with scanning to PC's that have multiple network connections. I have customers that only use laptops with docking stations which means that they...Read complete review

This unit (and all other Brother multifunctions) have a problem with scanning to PC's that have multiple network connections. I have customers that only use laptops with docking stations which means that they might have at least two network connections active at the same time (wireless and wired). The Brother unit scans to the PC based on the machine name instead of IP so it gets confused when a machine name has two different connections. It should scan to the IP instead so it wouldn't matter if there were 14 active connections. This has been going on for years. Brother is too lazy to fix it. Brother farms out their support to a horrible 3rd-party company whose sole purpose is to find a way to blame the end-user. I have spent hours and hours trying to resolve this with the highest level of Brother support (none of the support, no matter what the level, are knowledgeable) and the answer was always the same: Brother doesn't support multiple connections. Finally, when I was about to give up (with one of Brother support's highest level drones on the phone), I noticed an option to scan to a folder option in the settings. Scan to a folder allows you to enter a machine name OR an IP address of the machine. This is not a perfect solution because I have to enable sharing on the machine and enter a username and password on the the Brother that may change over time. But it works. After all the hours of grief on the phone with a dozen Brother "support" personnel not one person mentioned this as a work-around -- I had to figure this out myself. Horrible experience.

As an aside: When the last support person found out I had an active VPN connection as well, which gave me 3 active connections, his tune then changed from "we don't support multiple connections" to "it's not working because of the VPN connection". He then proceded to give me a lecture on how VPN's work and why the Brother will never scan to a PC that has a VPN connection. He obviously had very little knowledge of VPN's (I've been maintaining VPN's for almost 20 years) but that didn't stop him from going into this bizarre, incorrect lecture on the workings of the VPN and why Brother can't be expected to support such a configuration. It was at this point I found the option to scan to a folder.

To Brother: Fix this problem. You have known about it for years. At least advise your support contractors about the work-around. Also, tell the support contractors to quit acting like this problem is "news to them" when they must have known about the problem even longer than you. Finally, find another support contractor.

Reviewed by 62 customers

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5.0

Great printer.

By tinman

from Colorado

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Brother® MFC-9460CDN Color Laser All-In-One Printer:

This has been a completely trouble-free printer/scanner. I had Samsungs before this, but after a bad experience with their most recent offering, I had to make a choice....glad I chose this one.

Comment on this review(earn points)

 
5.0

Excellent Quality

By Tangie

from Bloomington, IN

Comments about Brother® MFC-9460CDN Color Laser All-In-One Printer:

I am currently pursuing a doctorate and have to do a lot of research, along with that comes a lot of printing, scanning and faxing. I have found that this copier provides high quality no matter what function I am using.

Comment on this review(earn points)

 
1.0

Money Guzzler!

By Front Desk

from Dallas, Texas

About Me Heavy Duty User

Pros

  • Compact Design

Cons

  • Too much toner used
  • Unreliable

Best Uses

    Comments about Brother® MFC-9460CDN Color Laser All-In-One Printer:

    This printer uses 5 toner cartridges. We had to replace every 2-3 weeks at $130.00 per cartridges.

    Comment on this review(earn points)

     
    1.0

    Disguised Menace

    By Anonymous

    from New York, NY

    Comments about Brother® MFC-9460CDN Color Laser All-In-One Printer:

    starts out great then it breaks down when i really depended on it.

    Comment on this review(earn points)

     
    5.0

    So Far So Good!!

    By Tascha

    from Alpharetta, GA

    About Me Frequent User

    Pros

    • Easy To Set Up
    • Reliable

    Cons

    • Large Footprint

    Best Uses

    • Everyday documents

    Comments about Brother® MFC-9460CDN Color Laser All-In-One Printer:

    We had an Oki for many years and while overall it was ok, it was prone to frequent breakdowns. This machine, while a bit large, seems to be a great one! It truly has a sleep mode to save energy and I love the fax which scans first, then dials.(our old fax would scan as it faxed so if you had a jam or something went wrong you would have to start all over. This way the document is in memory and the fax goes smoother.
    We did not need or want a wireless machine as connecting directly to wireless router gives faster more reliable service. While this machine has a usb port for flash drives, it does not have the multi SD slot. We never used that feature on our old machine. We did not want a machine with these features and would rather spend money on a overall quality machine without features we never use. One feature we would like to have is a legal size scanning area. While this machine reduces and enlarges, the copy area is not legal size. The speed of this machine is really good in our opinion.
    While we have other Brother products(old typewriter, sewing machines,etc)this is our first Brother printer. If it continues to perform as well as their other products, we will be very happy with it for many years. This machine had some of the highest user reviews of any other machine we researched.

    • Primary use:
    • Business

    Comment on this review(earn points)

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