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Brother® MFC-9970CDW Color Laser All-in-One Printer

Brother® MFC-9970CDW Color Laser All-in-One Printer

Item: 887589    Model: MFC9970CDW

Brother® MFC-9970CDW Color Laser All-in-One Printer
4.0stars
( 72 reviews)
  • 4-in-1: print, copy, scan, fax
  • Prints up to 30 ppm black or color (mfr specs)
  • Built in 10/100 Ethernet, wireless 802.11b/g, and USB 2.0 interfaces
See more details
4-in-1: print, copy, scan, faxPrints up to 30 ppm black or color (mfr specs)Built in 10/100 Ethernet, wireless 802.11b/g, and USB 2.0 interfacesEachColor; Duplex; Wireless (4-in-1)4-in-1: print, copy, scan, faxPrints up to 30 ppm black or color (mfr specs)Built in 10/100 Ethernet, wireless 802.11b/g, and USB 2.0 interfacesBrother® MFC-9970CDW Color Laser All-in-One Printerhttp://s7d5.scene7.com/is/image/Staples/s0403537_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0403534_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0403537_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0403534_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0403537http://www.staples.com/sbd/img/res/ic/ic016-energystar.gifhttp://s7d5.scene7.com/is/image/Staples/s0403534http://s7d5.scene7.com/is/image/Staples/s0403536_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0403536_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0403536/Brother-MFC-9970CDW-Color-Laser-All-in-One-Printer/product_887589Brother® MFC-9970CDW Color Laser All-in-One Printer4.072
Price:
$699.99
Each

Currently Out of Stock.

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REVIEW SNAPSHOT®

by PowerReviews
Brother® MFC-9970CDW Color Laser All-in-One Printer
 
4.2

(based on 72 reviews)

Ratings Distribution

  • 5 Stars

     

    (39)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (5)

84%

of respondents would recommend this to a friend.

Pros

  • Easy to use (43)
  • Easy to set up (39)
  • Great print quality (38)
  • Fast operation (37)
  • Reliable (31)

Cons

  • Large footprint (10)
  • Noisy (5)
  • Flimsy construction (4)
  • Hard setup (3)
  • Slow (3)

Best Uses

  • Professional documents (37)
  • Workgroups (17)
  • Graphics & charts (15)
  • Everyday documents (11)
  • Office (10)
    • Reviewer Profile:
    • Frequent user (43), Heavy duty user (24), Infrequent user (4)
    • Primary use:
    • Business (50), Personal (9)

Most Helpful Positive Review

 

Finally a complete MFC

I have been trying out several printers and taking them back after huge disappointments. I was skeptical of Brother being a cheap low quality printer, but I am very wrong. This unit is very...Read complete review

I have been trying out several printers and taking them back after huge disappointments. I was skeptical of Brother being a cheap low quality printer, but I am very wrong. This unit is very well made, thought out, easy to setup is an understatement. It is a little larger than I would like, but the functionality is great! The touchscreen is the way to go and worth a few extra bucks. You can scan from the printer and send it to any computer it sees on the network, unlike other makers. The Duplex scanning is HUGE. If you ever have tried to fax or scan in multiple pages with 2 sides, you know the nightmare. Software takes quite awhile to load, but it is very powerful and easy to utilize.

VS

Most Helpful Negative Review

 

Who's Buying YOUR cartidges!!

From the minute this 50-60 lb. gargantuan arrived, it was too late to return it. I'm ecologically-minded, so I converted the box it came in, into a small storage shed for my...Read complete review

From the minute this 50-60 lb. gargantuan arrived, it was too late to return it. I'm ecologically-minded, so I converted the box it came in, into a small storage shed for my garage. There was no choice. Either you turn the box on its side and slide the thing out, turn it right side up and then straight lift it to a counter OR, you straight lift it from the box while it sits on the counter and while the thing is in your hands and in the air, slap shoot the box out of the way and lower the monster to the counter.

THAT or you have to get a second person to help out. I know. All you guys who hang at the gym swear you set up this thing alone and easily, but I'd bet a lot of you really razored the box down the sides and slid it out onto the corner.

Once you've done all this, it makes it mentally and physically unlikely you'll return it. Why would I think to return it? It does do everything it proposes in the ads except for that REAR FEED for envelopes thing, but what bothers me is that the whole market in copiers and printers avoids the 800 pound gorilla in the room.

Why, why do you have to charge $70-$100 for a cartridge when you've made enough money of the frontside of this deal by charging almost $600 for the machine? (You don't have to go to Harvard B-School to know you give away the "razor" and let the customer spend a lifetime buying your "razor blades").

Why, in this age of the 99% righteously complaining about being taken advantage of, does your company have to stick it to us (and I'd guess most of us who actually buy the machines and the cartridges on our credit cards are not the 1%) on the front-end and back-end?

The final straw was when I had one big job after another requiring just black print. There is some counter in this machine that counts copies, and doesn't discern color vs B/W, and when I used up the black ink cartridge, the three color cartridges declared themselves used up. I actually replaced them in addition to a new black cartridge in order to get my job done. I couldn't get another printer or seemingly, get Brother to help me fix this printer, in the time I had. Then, I had to replace all the color cartridges again, in order to fulfill my jobs on time.

There is a setting somewhere on this thing where I stated I wanted all B/W printing, but I can't see where that is respected. I was told that all colors were used to made black print, not just the black cartridge.

Also, ask the company what the industry standard is for "page of print". I couldn't believe it when I was told it was the amount of black print, not on a full page of print, but that of ONE paragraph of approximately 140 characters. Are you kidding? That cuts down the touted 500 pages of print per cartridge to what I would consider about 125 pages of print.

I read the regular User's Manual and the Advanced User's Manual. No mention is made, that I can see, that would allow me to just use the black cartridge, but if there is, I'll just have a whole stack of color cartridges for that future job needing them. I've asked the company. No answer.

If I get a sufficient answer, and the company help quickly and easily solves the problem, I'll rewrite this review. I've used Brother MFC for ages and loved them. Please prove me wrong.

Unfortunately, what I'm getting is fear of touching this machine. It's like the hotel room mini-bar of unsuspecting expense. So, if you think of this machine as being economical, my question in the title of this review is answered. Someone else is paying for your cartridges, not you.

Reviewed by 72 customers

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Displaying reviews 1-5

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1.0

Not high quality print outs

By Office worker

from Los Angeles

About Me Frequent User

This customer has reached Intern level on the Staples.com Leaderboard

Pros

  • Long Paper Tray

Cons

  • Bad print quality
  • Short Cartridge Life

Best Uses

  • Everyday documents

Comments about Brother® MFC-9970CDW Color Laser All-in-One Printer:

I had an Epson Aculaser CX11NF, which died of old age. I got this Brother thinking it had the same high quality, same features. I became quite sad. The quality is very low, not good for photos, barely good enough for basic office color docs. Toner runs out FAST! To replace one color, you have to take all cartridges out and clean all wires. Otherwise, machine works fine. I wouldn't recommend it because the quality is too low. I was very disappointed, probably should've returned it.

  • Primary use:
  • Business

Comment on this review(earn points)

(1 of 2 customers found this review helpful)

 
2.0

Who's Buying YOUR cartidges!!

By lizzylizzard

from Atlanta

About Me Frequent User

This customer has reached Intern level on the Staples.com Leaderboard

Pros

  • Costlyneeds Support
  • Crisp
  • Dries Quickly
  • Fast
  • Numerous Options
  • Sharp Tones & Colors

Cons

  • Short Cartridge Life

Best Uses

  • Business Expense Acct
  • Everyday documents

Comments about Brother® MFC-9970CDW Color Laser All-in-One Printer:

From the minute this 50-60 lb. gargantuan arrived, it was too late to return it. I'm ecologically-minded, so I converted the box it came in, into a small storage shed for my garage. There was no choice. Either you turn the box on its side and slide the thing out, turn it right side up and then straight lift it to a counter OR, you straight lift it from the box while it sits on the counter and while the thing is in your hands and in the air, slap shoot the box out of the way and lower the monster to the counter.

THAT or you have to get a second person to help out. I know. All you guys who hang at the gym swear you set up this thing alone and easily, but I'd bet a lot of you really razored the box down the sides and slid it out onto the corner.

Once you've done all this, it makes it mentally and physically unlikely you'll return it. Why would I think to return it? It does do everything it proposes in the ads except for that REAR FEED for envelopes thing, but what bothers me is that the whole market in copiers and printers avoids the 800 pound gorilla in the room.

Why, why do you have to charge $70-$100 for a cartridge when you've made enough money of the frontside of this deal by charging almost $600 for the machine? (You don't have to go to Harvard B-School to know you give away the "razor" and let the customer spend a lifetime buying your "razor blades").

Why, in this age of the 99% righteously complaining about being taken advantage of, does your company have to stick it to us (and I'd guess most of us who actually buy the machines and the cartridges on our credit cards are not the 1%) on the front-end and back-end?

The final straw was when I had one big job after another requiring just black print. There is some counter in this machine that counts copies, and doesn't discern color vs B/W, and when I used up the black ink cartridge, the three color cartridges declared themselves used up. I actually replaced them in addition to a new black cartridge in order to get my job done. I couldn't get another printer or seemingly, get Brother to help me fix this printer, in the time I had. Then, I had to replace all the color cartridges again, in order to fulfill my jobs on time.

There is a setting somewhere on this thing where I stated I wanted all B/W printing, but I can't see where that is respected. I was told that all colors were used to made black print, not just the black cartridge.

Also, ask the company what the industry standard is for "page of print". I couldn't believe it when I was told it was the amount of black print, not on a full page of print, but that of ONE paragraph of approximately 140 characters. Are you kidding? That cuts down the touted 500 pages of print per cartridge to what I would consider about 125 pages of print.

I read the regular User's Manual and the Advanced User's Manual. No mention is made, that I can see, that would allow me to just use the black cartridge, but if there is, I'll just have a whole stack of color cartridges for that future job needing them. I've asked the company. No answer.

If I get a sufficient answer, and the company help quickly and easily solves the problem, I'll rewrite this review. I've used Brother MFC for ages and loved them. Please prove me wrong.

Unfortunately, what I'm getting is fear of touching this machine. It's like the hotel room mini-bar of unsuspecting expense. So, if you think of this machine as being economical, my question in the title of this review is answered. Someone else is paying for your cartridges, not you.

  • Primary use:
  • Business

Comment on this review(earn points)

 
5.0

First impression - works great

By Tim M

from Nekoosa, WI

Verified Buyer

Pros

  • Sharp Tones & Colors

Cons

    Best Uses

    • Everyday documents
    • Graphics & Charts
    • Professional Documents

    Comments about Brother® MFC-9970CDW Color Laser All-in-One Printer:

    I have always owned HP products but have recently been experiencing more problems that usual. I was told Brother is the way to go. This printer was easy to set up and start using. We do a lot of two sided printing and copying in our office. It does both very quickly and clearly. Right now, I feel like this was good decision. Will wait to see how long toner cartridges last...

    • Primary use:
    • Business

    Comment on this review(earn points)

    (1 of 1 customers found this review helpful)

     
    1.0

    Disappointing

    By END3

    from WA

    About Me Heavy Duty User

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Pros

      Cons

      • Dull Tones & Colors

      Best Uses

      • Everyday documents

      Comments about Brother® MFC-9970CDW Color Laser All-in-One Printer:

      I bought this to replace a Dell that was dying and that I hated. This printer makes the worst photos I've ever seen. From both a mac and a PC platform. Even simple bar graphs are unimpressive with a grey shadow around them.

      • Primary use:
      • Business

      Comment on this review(earn points)

       
      2.0

      Brother!

      By Charles the owner

      from Alva, Oklahoma

      About Me Frequent User

      Verified Buyer
      This customer has reached Intern level on the Staples.com Leaderboard

      Pros

      • Dries Quickly

      Cons

      • Color "sucks"-
      • Dull Tones & Colors

      Best Uses

      • Professional Documents

      Comments about Brother® MFC-9970CDW Color Laser All-in-One Printer:

      color is not right, and got no help from salesperson, probably won't shop there again

      • Primary use:
      • Business

      Comment on this review(earn points)

      Displaying reviews 1-5

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      Do you have questions about this product?(earn points for answers!)

      get answers from real customers and in-house experts with AnswerBox.

      32 Questions | 36 Answers
      Displaying questions 1-10Previous | Next »
      • Q:

        Are you able to print photos as well on 4x6 photo paper?
        Asked on 5/17/2013 by AP

        1 answer

        • A:

          No the Brother MFC-9970CDW Color Laser All-in-One Printer is not intended for use printing on photo paper (inkjet is recommended) and 4"x6" paper can only be used with the bypass feed, not from the bin.

          Answered on 5/17/2013 by Community Answer from None
      • Q:

        Does this machine scan to PDF format automatically? If not, can it be programmed to do so? Also, if scanning a multi-page document, can it be saved as one file, or will each page be its own file?
        Asked on 11/28/2012 by EA

        1 answer

        • A:

          The Brother MFC-9970CDW Color Laser All-in-One Printer can be configured to scan in PDF format and a mulit-page document can be scanned in to a single file.

          Answered on 11/28/2012 by Community Answer from None
      • Q:

        Can you tell me the maximum weight paper that can be used with this printer?
        Asked on 8/18/2012 by Chuck from Oceanside, CA

        1 answer

        • A:

          The paper tray accepts up to 28lb weight paper and the multi-purpose tray sheet weight maximum is 43lbs. The ADF sheet weight maximum is 24lbs.

          Answered on 8/19/2012 by Community Answer from None
      • Q:

        For this All-in-One, how many scans per minute is it capable of?
        Asked on 6/20/2012 by Anonymous

        1 answer

        • CUSTOMER CARE

          A:

          There is not a set scan speed for this printer. The speed is dependant upon many factors, such as the document, resolution, size, color, and availability of computer resources.

          Answered on 6/22/2012 by Linda from Staples
      • Q:

        Can I scan pages directly to my usb?
        Asked on 4/10/2012 by Anonymous

        1 answer

        • CUSTOMER CARE

          A:

          Yes, with the Brother MFC-9970CDW laser printer you are able to print and scan by USB in the following file formats: PDF, JGEG, XPS.

          For additional questions, or to place an order please call customer service at (800) 333-3330.

          Answered on 4/10/2012 by Kayla T. from Staples
      • Q:

        Does this Printer allow you to use the Automatic Document Feeder to scan multiple page documents?
        Asked on 3/14/2012 by Krystene from Paoli, PA

        1 answer

        • CUSTOMER CARE

          A:

          Yes, the scanner can be used to scan larger documents up to 50 pages. To place an order for this item, please contact us by dialing 1-800-333-3330.

          Answered on 3/14/2012 by Liz C from Staples
      • Q:

        Does this printer allow for the scanner to be used wirelessly over the network, the same as its printing capability?
        Asked on 2/16/2012 by Charli from Ca

        1 answer

        • A:

          Wireless printing, scanning and e-print options are included in the Brother MFC-9970CDW Color Laser All-in-One Printer.

          Answered on 2/21/2012 by Community Answer from None
      • Q:

        I use my printer for pre-printed forms, i.e. checks, invoices, etc., and envelopes for large mailings. Is this possible with this printer and is there a straight forward easy method for inserting/handling these documents.
        Asked on 1/4/2012 by Anonymous

        1 answer

        • CUSTOMER CARE

          A:

          In addition to its 250-sheet capacity paper tray for letter or legal paper, the MFC-9970cdw has a 50-sheet capacity multi-purpose tray for envelopes or thicker media. Also, when using the MP tray with the rear exit door, this allows for a straight through paper path. Also, it can handle the following media sizes, types & weights:
          • Paper Handling Size - Paper Tray: Letter, Legal, Executive, A4, A5, A6, B5, B6
          • Paper Handling Size - Multi-purpose Tray or single-sheet manual feed slot: Letter, Legal, Executive, A4, A5, A6, B5, B6, Envelopes, Custom Sizes (2.75-8.5" (w), 4.57-14" (l))
          • Sheet Weight - Paper Tray: 16-28 lbs. (bond)
          • Sheet Weight - Multi-purpose Tray: 16-43 lbs. (bond)

          Answered on 1/23/2012 by Laura B from Staples
      • Q:

        Does this printer support automatic duplex copying?
        Asked on 12/15/2011 by Anonymous

        1 answer

        • CUSTOMER CARE

          A:

          Yes this does support automatic duplex print, copy, scan, and faxing.

          Answered on 1/6/2012 by Sarah P from Staples
      • Q:

        what is the maximum size of the scanner glass. can the glass handle a legal sized original
        Asked on 11/27/2011 by Anonymous

        1 answer

        • CUSTOMER CARE

          A:

          This printer will scan up 8 1/2 x 14; legal sized paper.

          Answered on 12/13/2011 by Kayla T. from Staples
      Displaying questions 1-10Previous | Next »

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      • Pick Your Own Replacement: Product will be replaced with a Staples Cash Card if it cannot be repaired.
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      Model: 16947

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      Brother TN-310BK Black Toner Cartridge
      Item: 889138
      Model: TN310BK

      Brother TN-310BK Black Toner Cartridge

      Reviews for Brother TN-310BK Black Toner Cartridge
      4.0stars
      (26 reviews)
      • Yields up to 2,500 pages
      • Original Brother TN-310BK Toner Cartridges consistently deliver quality printing performance for all your important documents, photos, graphics and more
      • Authentic Brother TN-310BK Toner Cartridges utilize Brother’s extensive research and development to produce blacker blacks

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      Item: 889136
      Model: TN310C

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      • Yields up to 1,500 pages
      • Original Brother TN-310C Toner Cartridges consistently deliver quality printing performance for all your important documents, photos, graphics and more
      • Authentic Brother TN-310C Toner Cartridges utilize Brother’s extensive research and development to produce richer colors

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      Item: 889135
      Model: TN310M

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      Reviews for Brother TN-310M Magenta Toner Cartridge
      3.5stars
      (6 reviews)
      • Yields up to 1,500 pages
      • Original Brother TN-310M Toner Cartridges consistently deliver quality printing performance for all your important documents, photos, graphics and more
      • Authentic Brother TN-310M Toner Cartridges utilize Brother’s extensive research and development to produce richer colors

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      Item: 889134
      Model: TN310Y

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      3.5stars
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      • Yields up to 1,500 pages
      • Original Brother TN-310Y Toner Cartridges consistently deliver quality printing performance for all your important documents, photos, graphics and more
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      Brother TN-315BK Black Toner Cartridge, High Yield
      Item: 889862
      Model: TN315BK

      Brother TN-315BK Black Toner Cartridge, High Yield

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      3.5stars
      (14 reviews)
      • Yields up to 6,000 pages
      • Original Brother TN-315BK Toner Cartridges consistently deliver quality printing performance for all your important documents, photos, graphics and more
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      Brother TN-315C Cyan Toner Cartridge, High Yield
      Item: 889861
      Model: TN315C

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      4.0stars
      (6 reviews)
      • Yields up to 3,500 pages
      • Original Brother TN-315C Toner Cartridges consistently deliver quality printing performance for all your important documents, photos, graphics and more
      • Authentic Brother TN-315C Toner Cartridges utilize Brother’s extensive research and development to produce richer colors

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      Item: 889860
      Model: TN315M

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      5.0stars
      (4 reviews)
      • Yields up to 3,500 pages
      • Original Brother TN-315M Toner Cartridges consistently deliver quality printing performance for all your important documents, photos, graphics and more
      • Authentic Brother TN-315M Toner Cartridges utilize Brother’s extensive research and development to produce richer colors

      New Low PriceNew Low Price

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      1-2 @ $109.99
      3+ @ $104.40
      Was : $124.99
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      Price after savings: $109.99 Each
      Was. $124.99
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      Item: 889086
      Model: TN315Y

      Brother TN-315Y Yellow Toner Cartridge, High Yield

      Reviews for Brother TN-315Y Yellow Toner Cartridge, High Yield
      3.0stars
      (6 reviews)
      • Yields up to 3,500 pages
      • Original Brother TN-315Y Toner Cartridges consistently deliver quality printing performance for all your important documents, photos, graphics and more
      • Authentic Brother TN-315Y Toner Cartridges utilize Brother’s extensive research and development to produce richer colors

      New Low PriceNew Low Price

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      1-2 @ $109.99
      3+ @ $104.40
      Was : $124.99
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      Model: DR310CL

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      New Low PriceNew Low Price

      Buy More Save More:
      1-2 @ $164.99
      3+ @ $156.70
      Was : $188.99
      Save: - $24.00
      Price after savings: $164.99 Each
      Was. $188.99
      Final Price: $164.99
      Each
      Total Savings: $24.00 See Details
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      New Low Price
      Staples 16' Gold Series A/B USB 2.0 Cable
      Item: 847297
      Model: 18805

      Staples 16' Gold Series A/B USB 2.0 Cable

      Reviews for Staples 16' Gold Series A/B USB 2.0 Cable
      4.5stars
      (54 reviews)
      • USB A/B
      • Connects your computer to your USB device
      • 16'
      Price:
      $35.99
      Each
      Staples 7' CAT6 Patch Cable - Gray
      Item: 837374
      Model: 18787

      Staples 7' CAT6 Patch Cable - Gray

      Reviews for Staples 7' CAT6 Patch Cable - Gray
      4.5stars
      (11 reviews)
      • Cat6
      • Connects 2 network devices for high speed internet access
      • 7'
      Price:
      $19.99
      EACH