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Brother MFC-J6720dw Color Inkjet All-in-One Printer

Brother MFC-J6720dw Color Inkjet All-in-One Printer

Item: 219681    Model: MFCJ6720DW

Brother MFC-J6720dw Color Inkjet All-in-One Printer
3.5stars
( 28 reviews)
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  • 4-in-1: print, copy, scan, fax
  • Network Ready: USB, Ethernet, Wireless (802.11 b/g/n), Wi-Fi Direct
  • Automatic Duplexing (two sided printing)
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
  • FREE Shipping to store ( Learn More )
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4-in-1: print, copy, scan, faxNetwork Ready: USB, Ethernet, Wireless (802.11 b/g/n), Wi-Fi DirectAutomatic Duplexing (two sided printing)EachOffer Expires on 01/31/2015**While supplies last. May not be valid in combination with other offers. Offer subject to change.4-in-1: print, copy, scan, faxNetwork Ready: USB, Ethernet, Wireless (802.11 b/g/n), Wi-Fi DirectAutomatic Duplexing (two sided printing)Limit 2 per customer.Brother MFC-J6720dw Color Inkjet All-in-One Printer/sbd/img/res/ic/ic016-spcbuy.gif189.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0763801_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0763801_sc7?$thb$/sbd/img/res/ic/ic016-spcbuy.gifhttp://www.staples-3p.com/s7/is/image/Staples/s0763801/Brother-MFC-J6720dw-Color-Inkjet-All-in-One-Printer/product_219681
Price: $249.99
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REVIEW SNAPSHOT®

by PowerReviews
Brother MFC-J6720dw Color Inkjet All-in-One Printer
 
3.7

(based on 28 reviews)

Ratings Distribution

  • 5 Stars

     

    (12)

  • 4 Stars

     

    (7)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (4)

71%

of respondents would recommend this to a friend.

Most Helpful Positive Review

 

MFC-J6720DW - A Good Purchase

I wanted several features in a new printer. Large format printing (11" x 17") with minimum borders was a must as I do engineering drawings. Also two sided printing,...Read complete review

I wanted several features in a new printer. Large format printing (11" x 17") with minimum borders was a must as I do engineering drawings. Also two sided printing, ability to print on label stock and card stock, copying, and faxing. The yearly ink costs for my old printer was really excessive so lower ink cost was also a must. This printer seems to meet them all and then some. With two paper trays that each hold an inch high stack of paper, up to the 11 x 17 size, paper loading should be much less frequent. And the rear, manual feed slot is excellent for thicker stock, like card stock or labels because it has a straight paper path through the machine so die cut labels should not be stripped off. I have seen some reviews that criticized the rear position of this manual feed slot, but the rear position actually is the best place for it due to the ability to feed die cut label stock or other heavy stock because it avoids the necessity of making a "U" turn inside the machine as would be necessary with a front, manual feed slot. As I said above, a "U" turn like this tends to strip labels off their backing sheet. I have fought this problem in other printers and it is no fun taking the printer apart to remove all those stripped labels from the various parts of the paper path. Brother should point this out as the great feature it is in their sales literature. The 11 x 17 scanner is a real bonus feature and will allow me to scan and copy drawings and other technical documents in that larger size. I am already scanning record album covers for inclusion in my digital music collection. This is a great feature. Installation was a bit lengthy and I did make an initial mistake, but Brother tech assistance was quite helpful and I now have it installed on four computers; 3 Windows 7 and an older, Windows XP system. That initial mistake was easily rectified by just running through the installation disk a second time and had I just known that, I would not have had to call Brother. I actually did so in an abundance of caution. I print a fair amount of color photos and I was concerned about the quality of photo prints. I tried some photos on plain paper and the results were disappointing. But then, they were similar to what my old printer produced on plain paper, perhaps just a bit lower in contrast. The Brother printer driver software does allow some very sophisticated adjustments to the photo quality and I did play with it a bit. But I then tried to use some photo type paper and the results were just excellent on the first try. The paper I used was not the Brother brand so I can only assume that the results will be as good or better with their, recommended paper. I have seen reviews of this printer that critiqued the noise level. I noticed in the set-ups that there is a quiet mode that you can select, but I did not as I wanted to see just how noisy it was. While it may not be the quietest printer that I have ever used, it is FAR from the noisiest. I would place it in the average category in this respect. I have mine installed at the left side of my desk, on a separate printer stand so it is about an arm's length away. I can reach the touch screen with my left hand without shifting my position. I find that the sound level is entirely satisfactory, in spite of this close proximity. I have to wonder if those critical reviews were perhaps written by employees of other printer companies. The black and white prints on standard paper are a little low in contrast. Not to the point of being unacceptable and I probably would not have noticed it if I did not have my older printer to compare them to. One suggestion for improvement would be to make the black ink a bit darker. Unless that would mess up the excellent photo printing capability. Another small disappointment is the speed of producing prints. After reading the specifications, I really expected faster operation. For plain, black text, in Normal mode, the first page takes about 20 seconds to start printing, but subsequent pages are somewhat faster, perhaps 15 seconds each. I am sure that the manufacturer developed standards for rating the speed of producing prints are written in their favor, but it would be better to do this spec. in a more realistic manner. Overall this is an excellent printer and a great value for the price. I would not hesitate to recommend it to anyone interested in a printer of it's general capability.

VS

Most Helpful Negative Review

 

Get a Support Contract

Do not buy this printer without a support contract. I bought my 9xxx printer from staples thinking that this would be the answer to wmy high volume laser printing requirements for my small business. ...Read complete review

Do not buy this printer without a support contract. I bought my 9xxx printer from staples thinking that this would be the answer to wmy high volume laser printing requirements for my small business. I began having trouble immediately with the paper feed. I was also appalled that I could only insert about 100 sheets of paper at a time into this 200 pound monster machine. I could put more in my HP Officejet! After about 3 months the trouble began! The feed mechanism would not feed paper.

I called brother and they told me that they could send a service rep out but would charge me nearly as much as I paid for the printer!

The quality of the printer is pure junk! Customer support from brother is beyond belief. Who knows what country their call center is located in! You'll be lucky if you fund someoen who speaks English you can understand.

Reviewed by 28 customers

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3.0

Too Noisy

By Ding

from Las Vegas, NV

Comments about Brother MFC-J6720dw Color Inkjet All-in-One Printer:

Even if you activate the noise reduction feature, the machine is still too noisy.

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2.0

Slow Printer

By Nacho

from Phoenix

Comments about Brother MFC-J6720dw Color Inkjet All-in-One Printer:

this is probably the slowest printer aver own...

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4.0

Great Upgrade

By tjeans

from Branson, MO

Comments about Brother MFC-J6720dw Color Inkjet All-in-One Printer:

Have enjoyed the upgrade with the additional features that were not on my former equipment for my office.

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4.0

Big Help

By Mapman

from Washington, D.C.

Comments about Brother MFC-J6720dw Color Inkjet All-in-One Printer:

I originally purchased a MFCJ6710DW because it had the 11 x 17" scan bed. I used it to scan newspapers and historical documents that are now beginning to disintegrate. My MFC-J6720DW replaced my MFC-J6710DW after a broken piece of equipment made printing impossible (something like Error50 message). The 6720 has all the capabilities of the 6710, including 2-sided scanning and printing (although I haven't been able to figure out how to do it). The 6720 is also more compact and much lighter. Printing quality is average so I would not use it for printing photos, etc. It was easy to connect my iPad to the printer using the wireless capabilities. The only difficulty is that if you want to print on an 11 x 17" piece of paper, the paper need to be fed in from the back. All and all, a good, all-around printer. I wish Brother would make a laser printer with a 11 x 17 scan bed.

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(0 of 3 customers found this review helpful)

 
1.0

Where is my order?

By Jelly

from Lakewood, OH

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Brother MFC-J6720dw Color Inkjet All-in-One Printer:

I'd like to rate the printer, but I haven't received it yet.
I was originally supposed to receive it on 10/7. The afternoon of the 7th I received a phone call indicating they needed to reschedule for delivery on the 8th. at 5:30 PM on the 8th I called customer service to track where the delivery was. The representative could not track it down, but indicated someone would call or e-mail me within the next 24 hours. Well, the 9th came and went with no delivery and no phone call or e-mail. So I tried the on-line chat to track the order. They could not help either but assured me I would get a phone call within 24 hours. I did receive a call around 7:15 PM on the 9th. The representative was not able to get a hold of the local delivery service, so she could not give me any information about my order either. She indicated she would call me back after she gets a hold of the local delivery service. Now it's the 10th at 9:50 AM. I receive an e-mail to rate my printer that I have not yet received. All I can do is rate the delivery service and customer service as horrible.

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