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Brother MFC-J6920DW Color Inkjet All-in-One Printer

Brother MFC-J6920DW Color Inkjet All-in-One Printer

Item: 213372    Model: MFCJ6920DW

Brother MFC-J6920DW Color Inkjet All-in-One Printer
4.0stars
( 165 reviews)
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  • Built-in Wi-Fi IEEE 802.11b/g/n and Ethernet
  • Prints in crisp resolutions up to 6,000 x 1,200 dpi
  • Advanced duplexing for two-sided printing, scanning, copying, and faxing
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
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  • In Stock Online
  • Expected Delivery:1 Business Day
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Built-in Wi-Fi IEEE 802.11b/g/n and EthernetPrints in crisp resolutions up to 6,000 x 1,200 dpiAdvanced duplexing for two-sided printing, scanning, copying, and faxingOffer Expires on 04/04/2015Each**While supplies last. May not be valid in combination with other offers. Offer subject to change.Built-in Wi-Fi IEEE 802.11b/g/n and EthernetPrints in crisp resolutions up to 6,000 x 1,200 dpiAdvanced duplexing for two-sided printing, scanning, copying, and faxingLimit 2 per customer.Brother MFC-J6920DW Color Inkjet All-in-One Printer/sbd/img/res/ic/ic016-spcbuy.gif199.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0763801_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0763801_sc7?$thb$/sbd/img/res/ic/ic016-spcbuy.gifhttp://www.staples-3p.com/s7/is/image/Staples/s0763801/Brother-MFC-J6920DW-Color-Inkjet-All-in-One-Printer/product_213372
Price: $299.99
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REVIEW SNAPSHOT®

by PowerReviews
Brother MFC-J6920DW Color Inkjet All-in-One Printer
 
3.9

(based on 179 reviews)

Ratings Distribution

  • 5 Stars

     

    (74)

  • 4 Stars

     

    (58)

  • 3 Stars

     

    (14)

  • 2 Stars

     

    (15)

  • 1 Stars

     

    (18)

76%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (17)
  • Easy to use (17)
  • Reliable (13)
  • Efficient (11)
  • Fast operation (7)

Cons

  • Slow operation (4)
  • Flimsy construction (3)
  • Large footprint (3)
  • Noisy (3)
  • Unreliable (3)

Best Uses

  • Everyday use (7)
  • Professional documents (6)
  • Graphics & charts (4)
  • Organization (4)
  • Workgroups (3)
    • Reviewer Profile:
    • Midrange shopper (9), Frequent user (8), Budget shopper (3), Heavy duty user (3)
    • Primary use:
    • Business (18), Personal (6)
    • Was this a gift?:
    • No (13)

Most Helpful Positive Review

 

Good Printer

I find this machine to be a great printer for the money. It's loaded with features including 2 sided printing/copying, handles up to 11x17 paper, and has a single page feeder. Other...Read complete review

I find this machine to be a great printer for the money. It's loaded with features including 2 sided printing/copying, handles up to 11x17 paper, and has a single page feeder. Other reviewers gave it a bad rating for quality of construction, quality of print, issues with ink cartridges/cleaning cycle, and slow printing speeds. I have not experienced any of these problems. The construction seems fine to me and the glossy white plastic is a nice look compared to the normal black plastics of most other machines. Regarding print quality, I find that the type of paper I use makes a difference. I load Staples Multi-Purpose paper in one tray and get great results. The edges are sharp and crisp, colors are vivid, and the ink does not smudge when I run a highlighter over it. I also load Staples Copy paper in the second tray which I use for draft quality print jobs. The results are good but a little less crisp and will smudge a bit with a highlighter. I haven't had any problems with the cartridges or cleaning cycles. I did have those problems on my old printer which ultimately clogged the print head due to using off-brand inks. One reason I chose this machine was because of the relatively low cost of ink (especially when compared to Epson printers which was my second choice); so now I won't be so tempted to use off brand-ink. I have not timed any of the print jobs and usually only print a few pages at a time, but I have not noticed the printing to be abnormally slow. I click on print and the documents are ready in short order. The only negative that I have is that the single page feeder sometimes has a problem "finding" the paper. This is especially true when printing envelopes and sometimes I have to feed the envelope a second or third time, however it still beats having to empty the paper tray and load it with envelopes if I just need to print one.

VS

Most Helpful Negative Review

 

Doesn't live up to expectations.

I had high hopes for this printer. Given that it is targeted toward home office/small business use, I certainly expected much more. I purchased it as (silly me) an upgrade from...Read complete review

I had high hopes for this printer. Given that it is targeted toward home office/small business use, I certainly expected much more. I purchased it as (silly me) an upgrade from an HP Officejet 8500 Pro. The HP has been a great printer, but I really want 11x17 scanning. I saw a good deal on this machine, so I picked one up. It is large but was still very easy to handle and easy to set up. The network scanning options and programmable shortcuts on the touchscreen are great. That's where the good stuff ends. Build quality is questionable. The glossy plastic that makes up the outer shell of the printer seems a lesser quality than the plastic used by other printer manufacturers and the fit of the various pieces seems a little unpolished. Just makes me wonder whether the guts are also built of inferior components. The major problem with this machine is that the print quality is just awful. Even printing at "best" setting is not nearly as sharp and crisp as my HP in "normal" print mode. And the print speed is much slower than advertised. I timed a 20 page document print. At "normal" color was 2min 05sec and b/w was 1min 51sec. Just a bit slower than my old HP. The same document on "best" setting was 15min 23sec for color and 13min 49sec for b/w. I also noticed that the image output by the scanner was rather blurry...much more so than the HP. I didn't test the copy or fax functions. Epson makes a similar machine. I think I'll give that one a try. This one is definitely going back to the store this weekend.

Reviewed by 179 customers

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2.0

Definitely NOT Pro grade

By Plastic Works

from New Rochelle

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Brother MFC-J6920DW Color Inkjet All-in-One Printer:

I bought two of these printers about 6/7 months ago. One was for my home office and one for work. The home office one gets very light duty. Only 2 sent faxes, none received, no scans, and maybe 1 or 2 docs printed on the weekend (although), they can be long docs. I never use the manual feed at home. My office version gets heavy use. Dozens of docs a day, multiple faxes sent (none received), and multiple scans of docs every day. I often use the manual feed on the @ work printer (envelopes, check forms, letterhead, etc).

For light duty, I have no complaints, the home office printer has worked well, although it is finicky about being installed on subsequent computers beyond the initial one. Sometimes its straight forward, sometimes it is not. Currently have it installed as the default printer on WIndows 7 HP touchsmart laptop, an HP split x2 laptop and an HP ENVYx2 laptop. On one occasion for each of the latter two, the driver had to be reloaded to get it to work again. I do not know why, it just disappeared as an installed printer. Other than that, I have no complaints.

For work, however, this is not for use in a professional office. The scanner has already died under warranty. Replacement process from Brother was fine, but it should have lasted longer than a month. The manual feed ALWAYS misfeeds unless you use your hand to push the paper back in after its alignment process runs it back and forth, and now it is ALWAYS misaligning the placement of text on my check forms (it was fine for the first few months, now I cannot realign the printing so that it works correctly).

The paper trays OFTEN misfeed and jam.

Also, it seems each time the printer must print it goes through some cleaning or aligning process that delays the first page a minute or two, which becomes very frustrating if you are trying to get a lot of throughput and have to wait a minute after each print job. Once printing, the per page speed is not bad - not laser speed, but not bad, but that first page is REALLY SLOW to get. So if you are printing a large number of short documents, you are going to be waiting quite a while.

Finally, when scanning to the computer/network, the printer often "looses" the connection and must be reinitialized in order to find the computer or network. Again, a major frustration if you are trying to get fairly high throughput.

Overall, I am very disappointed with the quality of this "PRO Series" printer.
I give it 2 stars only because it seems to do well in a light-duty environment.

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4.0

Satisfied Custor

By Chief54

from Houston, Texas

Comments about Brother MFC-J6920DW Color Inkjet All-in-One Printer:

This product is perfect for my use at work and at home. Print and scan quality is great. the auto loader and ability to scan both sides of a document at the same time is also great and cut scanning time by more than half when you consider the time it takes to reload a document to scan the 2nd side. The only issue that I have had to work through is the difficulty removing small documents that get jammed in the auto loader. The space between the auto loaders input tray and the lower level output tray is a little small for my normal size male hands and it does not provide a way to separate the input tray from the lower output tray.

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5.0

very good purchase

By randco

from paradise,ca.

Comments about Brother MFC-J6920DW Color Inkjet All-in-One Printer:

i just recd the copier,and i use it to print 11x17 drawings and even my own dwg vellums. works great!!!!!

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5.0

Excellent Printer

By Patty

from Phoenix

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Brother MFC-J6920DW Color Inkjet All-in-One Printer:

Own 2 of these printers because they work so well.

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4.0

Works great for my needs

By mkdaniel

from Texas

Comments about Brother MFC-J6920DW Color Inkjet All-in-One Printer:

The 11 x 17 scanning/copying/printing is the main feature I chose this machine. I do more scanning than anything, and am very satisfied with how well it works. I transport this machine from jobsite to jobsite, and use it daily for all of my needs, and it serves me well.

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