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Brother® Refurbished EHL-5370DW Laser Printer

Brother® Refurbished EHL-5370DW Laser Printer

Item: 870090    Model: EHL5370DW

Brother® Refurbished EHL-5370DW Laser Printer
4.5stars
( 56 reviews)
  • Prints up to 32ppm monochrome output
  • Built-in Wireless (802.11b/g) and Ethernet network interfaces
  • Automatic duplex printing for two-sided documents
See more details
Prints up to 32ppm monochrome outputBuilt-in Wireless (802.11b/g) and Ethernet network interfacesAutomatic duplex printing for two-sided documentsEachDuplex; Wireless; Refurbished; PrintPrints up to 32ppm monochrome outputBuilt-in Wireless (802.11b/g) and Ethernet network interfacesAutomatic duplex printing for two-sided documentsBrother® Refurbished EHL-5370DW Laser Printerhttp://s7d5.scene7.com/is/image/Staples/s0290612_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0290611_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0290612_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0290611_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0290612http://s7d5.scene7.com/is/image/Staples/s0290613_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0290613_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0290613http://s7d5.scene7.com/is/image/Staples/s0290611http://www.staples.com/sbd/img/res/ic/ic016-duplex.gifhttp://www.staples.com/sbd/img/res/ic/ic016-info.gifhttp://www.staples.com/sbd/img/res/ic/ic016-netready.gifhttp://s7d5.scene7.com/is/image/Staples/s0290610_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0290610_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0290610/Brother-Refurbished-EHL-5370DW-Laser-Printer/product_870090Brother® Refurbished EHL-5370DW Laser Printer4.556
Price:
$149.98
Each

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REVIEW SNAPSHOT®

by PowerReviews
Brother® Refurbished EHL-5370DW Laser Printer
 
4.3

(based on 56 reviews)

Ratings Distribution

  • 5 Stars

     

    (31)

  • 4 Stars

     

    (20)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (4)

91%

of respondents would recommend this to a friend.

Pros

  • Fast print time (30)
  • Easy to use (25)
  • Sharp detail (20)
  • Compact (19)
  • Reliable (16)

Cons

  • Hard setup (7)
  • Flimsy (4)

Best Uses

  • Everyday documents (32)
  • Office (11)
  • Professional documents (10)
  • Graphics & charts (6)
  • Home (6)
    • Reviewer Profile:
    • Frequent user (40), Heavy duty user (14)
    • Primary use:
    • Business (20), Personal (18)

Most Liked Positive Review

 

Good printer for the price

the wireless setup is a bit confusing at first. you should install it while connect via usb or wired network. once installed, you have to setup the wireless settings (ssid, security, get ...Read complete review

the wireless setup is a bit confusing at first. you should install it while connect via usb or wired network. once installed, you have to setup the wireless settings (ssid, security, get mac address - if you are using mac address filter, enable wireless etc). once you get the wireless configurations setup on the printer, installation on the rest of the computers were a breeze.the printer's lights turned orange on one occasion. i figured it's refurbished so it has some glitches. i just turned it off then on and haven't had a problem since.the dual side printing is great and it's fast. you can also add additional 250 sheet trays - they run around $100-$150 at [...]overall, i'm satisfied with the purchase. 4 out of 5. would've been perfect if it wasn't refurbished - i didn't want to pay the extra $50 and the initial wireless setup was a bit out of the ordinary for me

VS

Most Liked Negative Review

 

They Do Not Last

I purchased two of these printers, one at a time and for my home, in the last 5 years. The printer was always kept in the approprate environment.

The first started having ...Read complete review

I purchased two of these printers, one at a time and for my home, in the last 5 years. The printer was always kept in the approprate environment.

The first started having paper-feed problems just before three years. I thought it was just bad luck and went and purchased another. It has been just over two years and this printer is beginning to have paper-feed problems as well. I called Brother and was informed that I should have purchased the extended warranty.

When it does work it wrinkles envelopes if you print on them. My HP never did that. Also, the only paper you can put in the paper tray is standard weight. It will jam if you try to put card stock in the paper tray. You can manually feed cardstock, but only one sheet at a time. The wireless function is very difficult to use. I had to run a cable. The network cable connection worked with ease.

I would not recommend this printer. It is poorly constructed/manufactured. I would not recommend the Brother brand based on the poor customer service I received. Brother has been around for a long time. They could have chose to do better.

Reviewed by 56 customers

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Displaying reviews 1-6

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(3 of 3 customers found this review helpful)

 
4.0

Good printer for the price

By w1n78

from CA

About Me Frequent User

Verified Buyer

Pros

  • Fast Print Time
  • Mac compatible
  • Wpa security compatible

Cons

  • wireless setup

Best Uses

  • Everyday documents
  • Multi user network

Comments about Brother® Refurbished EHL-5370DW Laser Printer:

the wireless setup is a bit confusing at first. you should install it while connect via usb or wired network. once installed, you have to setup the wireless settings (ssid, security, get mac address - if you are using mac address filter, enable wireless etc). once you get the wireless configurations setup on the printer, installation on the rest of the computers were a breeze.the printer's lights turned orange on one occasion. i figured it's refurbished so it has some glitches. i just turned it off then on and haven't had a problem since.the dual side printing is great and it's fast. you can also add additional 250 sheet trays - they run around $100-$150 at [...]overall, i'm satisfied with the purchase. 4 out of 5. would've been perfect if it wasn't refurbished - i didn't want to pay the extra $50 and the initial wireless setup was a bit out of the ordinary for me

  • Primary use:
  • Personal

Comment on this review(earn points)

(2 of 2 customers found this review helpful)

 
5.0

AWESOME!!

By turtlesforever

from Oregon

About Me Heavy Duty User

Verified Buyer

Pros

  • Efficient
  • Fast
  • Quiet
  • Sharp Detail

Cons

    Best Uses

    • Dorm
    • High-Volume Printing
    • Home
    • Office

    Comments about Brother® Refurbished EHL-5370DW Laser Printer:

    This machine is a real work horse. Prints fast and high quallity. I print thousands and thousands of pages each month (legal documents) and it never lets me down!

    Comment on this review(earn points)

    (1 of 1 customers found this review helpful)

     
    5.0

    Good as the new one we bought years ago

    By FiveStarComputing

    from Columbia, SC

    About Me Heavy Duty User

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Pros

    • Efficient
    • Fast
    • Quiet
    • Sharp Detail

    Cons

      Best Uses

        Comments about Brother® Refurbished EHL-5370DW Laser Printer:

        What a great value, looked brand new

        Comment on this review(earn points)

        (1 of 1 customers found this review helpful)

         
        1.0

        Will Not Last

        By Jim in Florida

        from Florida

        About Me Frequent User

        Pros

          Cons

          • Flimsy

          Best Uses

            Comments about Brother® Refurbished EHL-5370DW Laser Printer:

            I have had two of these printers in five years. The paper tray cannot deal with card stock. Card stock must be manually fed. It prints on envelopes but wrinkles them.
            Worst of all, they do not last. The first one started having paper feed issues and I thought that it was just bad luck and went and bought another. Now it has been just over two years and this also has paper feed problems. I called Brother and was told I should have purchased the extended warranty. I would not recommend this printer or the Brother brand

            Comment on this review(earn points)

            (1 of 2 customers found this review helpful)

             
            1.0

            They Do Not Last

            By Jim

            from Florida

            About Me Frequent User

            Pros

              Cons

              • Flimsy
              • Poorly constructed

              Best Uses

                Comments about Brother® Refurbished EHL-5370DW Laser Printer:

                I purchased two of these printers, one at a time and for my home, in the last 5 years. The printer was always kept in the approprate environment.

                The first started having paper-feed problems just before three years. I thought it was just bad luck and went and purchased another. It has been just over two years and this printer is beginning to have paper-feed problems as well. I called Brother and was informed that I should have purchased the extended warranty.

                When it does work it wrinkles envelopes if you print on them. My HP never did that. Also, the only paper you can put in the paper tray is standard weight. It will jam if you try to put card stock in the paper tray. You can manually feed cardstock, but only one sheet at a time. The wireless function is very difficult to use. I had to run a cable. The network cable connection worked with ease.

                I would not recommend this printer. It is poorly constructed/manufactured. I would not recommend the Brother brand based on the poor customer service I received. Brother has been around for a long time. They could have chose to do better.

                Comment on this review(earn points)

                 
                4.0

                Good, Fast, Low Cost printer

                By RichD

                from Pikesville, MD

                About Me Frequent User

                Verified Buyer
                This customer has reached Intern level on the Staples.com Leaderboard

                Pros

                • Fast
                • No More Ink Cartridges
                • Quiet
                • Reliable

                Cons

                  Best Uses

                  • Home
                  • Office

                  Comments about Brother® Refurbished EHL-5370DW Laser Printer:

                  Tired on purchasing a variety of ink cartridges for an assortment of ink jets, so I got rid of all but one, This printer generates black & white copies (90% of our requirements) at a very fast speed for a low cost. We now have three of them, so only one toner cartridge/drum/consumables are required.

                  Comment on this review(earn points)

                  Displaying reviews 1-6

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                  Do you have questions about this product?(earn points for answers!)

                  get answers from real customers and in-house experts with AnswerBox.

                  14 Questions | 16 Answers
                  Displaying questions 1-10Previous | Next »
                  • Q:

                    I have this printer.

                    I can access the maintainance information via a web browser.

                    What would I see in terms of the "Life Remaining"s of,

                    Drum Unit,
                    Fuser Unit,
                    Laser Unit,
                    Paper Feeding Kit MP,
                    & Paper Feeding Kit 1?

                    Basically, are the units considered "used"? In which case the above values will be less than 100% remaining.
                    Or, the "skin" is old but the internals are new?
                    Asked on 9/26/2012 by Demarest from Paramus, NJ

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The actual printer itself is refurbished, but the cartridges inside are new. To place an order for this item, please contact us by dialing 1-800-333-3330.

                      Answered on 9/28/2012 by Liz C from Staples
                  • Q:

                    Is this printer compatible with the Android Xyboard?
                    Asked on 2/2/2012 by Brass Horse Saddles & Tack Shop from Southbury, CT

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The Droid Xyboard comes preinstalled with the Motoprint app. This app will allow you to print to any wireless networked printer that can be detected. To place an order for this item, please contact us by dialing 1-800-333-3330.

                      Answered on 2/15/2012 by Liz C from Staples
                  • Q:

                    Does the "one year limited warranty" cover bad refurbished parts such as that encountered by ML whose refurbished printer "after 20 pages of printing clearly, it started repeating the top of the page three more times." Which is clearly a drum problem -- or does the warranty disclaim any of the 'consumable' parts (toner cartridge and drum), leaving him with an expensive paperweight?
                    Asked on 9/19/2011 by Tom from Louisville KY

                    1 answer

                  • Q:

                    will this printer print card stock (67#)easily?
                    Asked on 9/9/2011 by Anonymous

                    1 answer

                    • A:

                      You will have to make use of the upper input tray but you can get card stock through the printer. Based on experience I would run one sheet at a time, the separation pads seem to have some issues if the stock is glossy.

                      Answered on 9/13/2011 by Anonymous from None
                  • Q:

                    what kind of warranty comes with the refurbished products other than the optional warranties that you can purchase? will there be a 1 year manufacturers warranty included?
                    Asked on 7/24/2011 by Anonymous

                    2 answers

                    • A:

                      The printer has a one-year express exchange limited / parts and labor warranty.

                      Answered on 7/28/2011 by Anonymous from None
                    • CUSTOMER CARE

                      A:

                      A one-year express exchange limited/parts and labor manufacture warranty.

                      Answered on 7/28/2011 by Bonnie B from Staples
                  • Q:

                    Will this printer work with apple mac pro laptop?
                    Asked on 5/26/2011 by Anonymous

                    1 answer

                    • CUSTOMER CARE

                      A:

                      Yes, this printer is MAC compatible.

                      Answered on 6/1/2011 by Darlene from Staples
                  • Q:

                    Does the manual feed slot handle multiple sheets or does each have to be fed individually?
                    Asked on 3/23/2011 by Anonymous

                    1 answer

                    • CUSTOMER CARE

                      A:

                      Manual feed allows a maximum of 50-sheets.

                      Answered on 3/28/2011 by Darlene S from Staples
                  • Q:

                    Will this accommodate 6.5 x 6.5 envelopes?
                    Asked on 3/22/2011 by Anonymous

                    1 answer

                  • Q:

                    Does the paper drawer accomodate the 8.5 x 14 paper or does it need to be fed manually?
                    Asked on 1/25/2011 by Anonymous

                    1 answer

                    • VERIFIED BUYER

                      A:

                      It needs to be fed manually.

                      Answered on 1/25/2011 by DaveFromDenver from Denver, CO
                  • Q:

                    Can a second tray be added to this printer? If so what is the model # of the second tray?

                    Thanks
                    Pat
                    Asked on 1/3/2011 by Anonymous

                    2 answers

                    • CUSTOMER CARE

                      A:

                      You can not add an additional tray to this printer.

                      Answered on 1/12/2011 by Bradley K from Staples
                    • CUSTOMER CARE

                      A:

                      This printer, but with the 2nd paper tray is item 786484.

                      Answered on 1/12/2011 by Rebecca P from Staples
                  Displaying questions 1-10Previous | Next »

                  Do you have a question about this product? 

                  1-year Extension Product Replacement Plan ($100-$149.99)
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                  1-year Extension Product Replacement Plan ($100-$149.99)

                  • 1 Year Extended Coverage: Starts after the manufacturer's warranty expires, for hardware failure (mechanical and electrical).
                  • Pick Your Own Replacement: Product will be replaced with a Staples Cash Card, good in stores or online.
                  • 24/7 Support: U.S.-based claims assistance, online or by phone.
                  Price:
                  $24.00
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