Q: Can this be used on the Dell 5100 CN or is there another drum kit model for the 5100? Asked on 6/1/2011 by Anonymous Know the answer? Answer this question 1 answer A: Dell advises this won't work for the Dell 5100CN. You would need Dell PHTR51C Imaging Drum Kit and Transfer Roller Bundle for the Dell 5100cn Color Laser Printer. I am sorry that we do not stock this item. Please contact the manufacturer at: (888) 242-0938. Answered on 6/7/2011 by Susan D from Staples
Q: What do I do about the Fuser? Asked on 10/14/2010 by DE from Boston Know the answer? Answer this question 1 answer A: Unfortunately, I do not see that we have the Fuser available for the Dell Laser Printers 5110cn. This can be found at Dell, at http://www.dell.com/.Answered on 12/27/2010 by Ryan from Staples
Q: The product says it does not include the transfer roller...where can I buy a transfer roller? Asked on 4/14/2010 by TamiJean from Tucson, AZ Know the answer? Answer this question 1 answer A: I received your inquiry through the Question & Answer feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 5/4/2010 by Customer Care from Staples
Q: Can I use M6599 dell drum, in my Dell Color Laser 5110cn printer? Christine Asked on 4/13/2010 by Christine from Syracuse, NY Know the answer? Answer this question 1 answer A: Yes, this is the correct drum. Answered on 4/22/2010 by Customer Care from Staples
Q: Is this item a kit that includes the transfer roller too? Asked on 11/20/2009 by Diane from Temple, TX Know the answer? Answer this question 1 answer A: Yes, it is a kit that includes transfer roller and image drum Answered on 11/24/2009 by Diane from Temple, TX
Q: Is this used instead of the individual toner cartridges? Why did the reviewer say he/she does not recommend it, especially if the yield is 35,000 pages? Asked on 9/9/2009 by Anonymous Know the answer? Answer this question 1 answer A: The drum is used as well as the toner cartridge. The drum unit fuses the toner onto the page. To operate your dell printer it will require both parts. Answered on 11/17/2009 by Customer Care from Staples
Q: Is this a genuine Dell product? Asked on 8/12/2009 by Anonymous Know the answer? Answer this question 1 answer A: Yes, this is a Dell drum cartridge. Answered on 8/27/2009 by Customer Care from Staples
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