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EasyTech Express On-Site Service

EasyTech Express On-Site Service: 3.0 stars; ( 2 reviews)

Price:: $39.99; Each

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Item: 688049
Model: 688049

39.99<em>Express service must be used in conjunction with an on-site service</em>Services orders entered by noon Monday through Thursday can receive on-site service next day. Otherwise, service will be provided the following business day.<a href="http://www.staples.com/sbd/cre/marketing/easytech/terms.html"><span class="spotbodylink">Terms and conditions</a></span>EasyTech Express On-Site Servicehttp://s7d5.scene7.com/is/image/Staples/s0282168_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0282168_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0282168/EasyTech-Express-On-Site-Service/product_688049EasyTech Express On-Site Service3.02

Product Details
Customer Reviews
Q & A

Our certified pros can handle all your technology needs right at your office or home.

Express service must be used in conjunction with an on-site service
Services orders entered by noon Monday through Thursday can receive on-site service next day. Otherwise, service will be provided the following business day.
Terms and conditions

Call 1-866-4EZ-TECS (1-866-439-8327)
for questions about this service, or to combine with other services.

REVIEW SNAPSHOT®

by PowerReviews

Easy Mobile Tech EasyTech Express On-Site Service

3.0

(based on 2 reviews)

REVIEWS

Reviewed by 2 customers

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Displaying reviews 1-2

4/8/2009

(3 of 5 customers found this review helpful)

5.0

Great and easy

By rocka

from Ozone Park, NY 11418

About Me Quality Oriented

Pros

Easy To Setup
Easy to Use
Quality Construction
Reliable

Cons

Best Uses

Everyday Use

Comments about Easy Mobile Tech EasyTech Express On-Site Service:

great and easy

Comment on this review

3/19/2011

(2 of 3 customers found this review helpful)

1.0

WASTE OF YOUR HARD EARNED MONEY - Read

By decoflair

from New York

About Me Quality Oriented

Pros

Polite employees

Cons

Did not pinpoint problem
Not Worth It
Suggested comp sent elsew

Best Uses

Comments about Easy Mobile Tech EasyTech Express On-Site Service:

I have been a loyal Staples customer for many years. I have made many purchases of all different products over that time. I am not a one time disgruntled customer. I thought I would give Staples in-store diagnostic computer technicians a try. The service was $75 with tax. Turnaround was three days in writing. No one called. On fourth day I called. Was told that my laptop computer would need to be sent to another diagnostic repair location and I would need to pay [$] for repair. (The $70 I paid would be credited to the [$].) DUH! Why the heck do you think I brought my laptop to you! Additionally, when I picked up my computer I asked for a written confirmation of what the technician found wrong. The problem was not pinpointed. They did not know specifically what was wrong. Again, I was advised that my laptop would need to go to another location to pinpoint the problem. Evidentally, the staples in-store technicians were not capable of fixing the computer. Had I known in advance, I would have taken the laptop to someone who could make the repair. A waste of precious time and money!