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EasyTech In-Home/Office Virus/Spyware/Adware Removal
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EasyTech In-Home/Office Virus/Spyware/Adware Removal

Item: 616676    Model: 616676

  • Obtain a brief description of the symptoms
  • Boot PC and insure that the Windows OS can fully load
  • Ascertain the presence/status of antivirus software
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Obtain a brief description of the symptomsBoot PC and insure that the Windows OS can fully loadAscertain the presence/status of antivirus softwareOffice Virus/Spyware/Adware RemovalObtain a brief description of the symptomsBoot PC and insure that the Windows OS can fully loadAscertain the presence/status of antivirus softwareEasyTech In-Home/Office Virus/Spyware/Adware Removalhttp://s7d5.scene7.com/is/image/Staples/s0282168_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0282168_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0282168/EasyTech-In-Home-Office-Virus-Spyware-Adware-Removal/product_616676EasyTech In-Home/Office Virus/Spyware/Adware Removal0.00
Price:
$238.99
EACH

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Product Details

Our certified pros can handle all your technology needs right at your office or home.

  • Obtain a brief description of the symptoms
  • Boot PC and insure that the Windows OS can fully load
  • Ascertain the presence/status of antivirus software
  • Install approved removal applications if necessary
  • Run system and disk cleaner, registry cleaner, start up manager and auto run (if applicable)
  • Technician will call to schedule an appointment within 1 business day
  • Terms and conditions

Terms of Service:

  • The operating system is Windows Vista or Windows XP (Home/Professional).
  • Customer should have bootable rescue and recovery CD on-hand.
  • There is no perfect tool to effectively and completely remove all viruses/malware. Data loss is always a risk when attempting to clean the registry.
Service does not include:
  • Data transfer or data recovery.
  • Removal of reoccurring viruses or malware.

Call 1-866-4EZ-TECS (1-866-439-8327)
for questions about this service, or to add or combine with other services.

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Do you have questions about this product?(earn points for answers!)

get answers from real customers and in-house experts with AnswerBox.

4 Questions | 5 Answers
Displaying questions 1-4

  • Q:

    Will this product remove programs like WebWatcher, Stealth i bot or Spy Ibot? These computer surveillance programs are hyped up to be virtually undetectable and very difficult to remove.
    Asked on 2/24/2012 by Anonymous

    2 answers

    • A:

      This is not product. This price is for a service call by a Staples computer tech to your home or office to check your computer for the presence/status of antivirus software; Install approved removal applications if necessary and to run system and disk cleaner, registry cleaner, start up manager and auto run (if applicable).

      Answered on 2/27/2012 by Community Answer from None

    • CUSTOMER CARE

      A:

      For specific inquires regarding our Easy Tech services, please contact your local store to speak with an Easy Tech associate.

      Answered on 2/27/2012 by Liz C from Staples

  • Q:

    Does this service include a full hardware diagnostic as well? Does it fix any of my windows issues caused by the virus?
    Asked on 2/10/2011 by Novacane from Clarkston, GA

    1 answer

    • CUSTOMER CARE

      A:

      This does not include a hardware diagnostics. For specific details, you may want to contact the Easy Service Tech group at 1-866-4EZ-TECS (1-866-439-8327)

      Answered on 2/17/2011 by Ben M from Staples

  • Q:

    Can I bring my pc in to the store for this service?
    Asked on 10/12/2010 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      You may indeed take your PC to a local Staples for Virus/Spyware/Adware removal! Currently, the cost for in-store virus removal is $149.99.

      Answered on 12/27/2010 by Steve S. from Staples

  • Q:

    Hello. Is there a trip fee associated with onsite computer services? thanks
    Asked on 8/25/2009 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      I received your inquiry through the Answer Box feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753).

      Answered on 11/3/2009 by Customer Care from Staples
Displaying questions 1-4

Do you have a question about this product? 
EasyTech Express On-Site Service
Item: 688049
Model: 688049
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EasyTech Express On-Site Service

Reviews for EasyTech Express On-Site Service
3.0stars
(2 reviews)
  • Express service must be used in conjunction with an on-site service
  • Services orders entered by noon Monday through Thursday can receive on-site service next day. Otherwise, service will be provided the following business day.
  • Terms and conditions
Price:
$39.99
EACH

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