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Epson® WorkForce® Pro WP-4020 Inkjet Printer

Epson® WorkForce® Pro WP-4020 Inkjet Printer

Item: 369826    Model: C11CB30201

Epson® WorkForce® Pro WP-4020 Inkjet Printer
4.0stars
( 76 reviews)
  • Print speeds of 16 ISO ppm black, 11 ISO ppm color Learn more about ISO
  • Built-in Wi-Fi 802.11 b/g/n networking, Ethernet and USB 2.0 connectivity
  • Automatic duplex printing (2-sided printing)
See more details
Print speeds of 16 ISO ppm black, 11 ISO ppm color <a href=&quot;http://www.staples.com/sbd/img/rebates/pdfs/c35040_iso_bro.pdf?s=.html&quot;>Learn more about ISO</a>Built-in Wi-Fi 802.11 b/g/n networking, Ethernet and USB 2.0 connectivityAutomatic duplex printing (2-sided printing)EachEpson® WorkForce® Pro WP-4020 Inkjet PrinterPrint speeds of 16 ISO ppm black, 11 ISO ppm color <a href=&quot;http://www.staples.com/sbd/img/rebates/pdfs/c35040_iso_bro.pdf?s=.html&quot;>Learn more about ISO</a>Built-in Wi-Fi 802.11 b/g/n networking, Ethernet and USB 2.0 connectivityAutomatic duplex printing (2-sided printing)Epson® WorkForce® Pro WP-4020 Inkjet Printerhttp://s7d5.scene7.com/is/image/Staples/s0460795_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0460792_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0460795_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0460792_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0460795http://s7d5.scene7.com/is/image/Staples/s0460794_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0460794_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0460794http://s7d5.scene7.com/is/image/Staples/s0460792http://www.staples.com/sbd/img/res/ic/ic016-netready.gifhttp://www.staples.com/sbd/img/res/ic/ic016-info.gifhttp://www.staples.com/sbd/img/res/ic/ic016-energystar.gifhttp://s7d5.scene7.com/is/image/Staples/s0460791_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0460791_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0460791/Epson-WorkForce-Pro-WP-4020-Inkjet-Printer/product_369826Epson® WorkForce® Pro WP-4020 Inkjet Printer4.076
Price:
$149.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
Epson� WorkForce� Pro WP-4020 Inkjet Printer
 
3.9

(based on 76 reviews)

Ratings Distribution

  • 5 Stars

     

    (36)

  • 4 Stars

     

    (17)

  • 3 Stars

     

    (10)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (9)

77%

of respondents would recommend this to a friend.

Pros

  • Easy to use (16)
  • Fast print time (15)
  • Easy to set up (13)
  • Low ink consumption (10)
  • Reliable (9)

Cons

  • Large footprint (7)

Best Uses

  • Black & white documents (11)
  • Graphics & charts (9)
  • Professional documents (6)
  • Photos (5)
    • Reviewer Profile:
    • Frequent user (10), Heavy duty user (7)
    • Primary use:
    • Business (10), Personal (10)

Most Helpful Positive Review

 

My favorite printer so far

This printer and I have a love-hate relationship. As a writer who has to print book manuscripts, I really appreciate this printer's larger paper capacity and speed. It's very fast, the print quality ...Read complete review

This printer and I have a love-hate relationship. As a writer who has to print book manuscripts, I really appreciate this printer's larger paper capacity and speed. It's very fast, the print quality is excellent, and the double-sided printing is definitely a paper saver when printing manuscript drafts. Color printing is also excellent quality. Setup was very easy, but you must go online and download and install any available driver updates before you start. The instructions tell you to do it. DO IT. The control panel makes sense. Ink usage seems to be, so far, very reasonable, but time will tell.

I didn't rate this at 5 stars because of 3 negative things: 1) This is my first venture into wireless-ness, and, stupid though I know it may sound, I didn't realize I needed to have a router. Nowhere on the packaging or in the very brief instructions does it mention that. While setting up for wireless seems otherwise very straightforward, I won't know for sure until I get a router. 2) Large footprint. I measured the printer in the store to see if I could place it in my small home office, but the real pigginess of it didn't hit me until I got it unpacked and put it in place. The dimensions given online are accurate, but I suggest adding a couple of extra inches to your calculations, in each direction, to give it some "elbow room". The envelope feeder needs room to stick up above the top of the printer. The paper catcher needs several inches to extend out in front of the printer. 3) The paper catcher is very constructed in a cheap, flimsy way. Since this seems to be a failing of most lower-end printers, I wasn't surprised, but Epson makes much about the WorkForce Pro printers being muscle printers, so they should step up and add a decent paper catcher. The existing catcher telescopes out in 3 succesively smaller pieces, then you must flip up a smaller piece that keeps the sheets from zooming off of the end of the catcher. While the catcher is extended, it is very vulnerable to breakage - an accidental hard bump of an elbow would do it - so the natural thing is to push it back in ASAP to keep it safe. Unfortunately, the pieces don't slide home very efficiently. It always takes a lot of fiddling to get them nested correctly so the unit will slide back flush with the side of the printer.

Another reviewer complained that this is not an all-in-one or 3-in-one printer. I knew that going in and but I chose the larger paper and ink capacity and double-sideed printing over multi-function. Except for the 3 negatives I've mentioned above, since I have a good scanner (also an Epson) and can use it for document copying, and don't want a fax machine, this printer is perfect for me.

VS

Most Helpful Negative Review

 

Stopped Printing due to Clogged Print Head

I bought the WP 4020 in late August, 2012. I printed somewhere in the neighborhood of 100 sheets, mostly B&W but also some color. In late September, the Yellow starter cartridge...Read complete review

I bought the WP 4020 in late August, 2012. I printed somewhere in the neighborhood of 100 sheets, mostly B&W but also some color. In late September, the Yellow starter cartridge was virtually still unused but when printing a photo graph the colors were skewed towards the blue and the yellow print head was no longer ejecting ink. I called Epson since the unit was virtually new and after about 1 hour of trying a variety of different head cleaning manuevers, they decided the printer was defective. They shipped a new unti to me and told me I didn't have to return the defective unit. I am happy to have the new printer and it is still working after 3 days, but am concerned about the durability of this printer model. I hope it continues to function, but if it quits again, I hope it does that while still under warranty. The new printer does a good job with both color and black and white output. In addition, it is very, very fast for an inkjet printer and the duplex capability is a great feature for such an inexpensive printer. I assume that money lost on producing the printer will be made up when buying new ink.

Reviewed by 76 customers

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Displaying reviews 1-5

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1.0

yellow spray

By DonB

from SLC

Comments about Epson� WorkForce� Pro WP-4020 Inkjet Printer:

My WP4020 printer is 17 months old. I replaced all of the cartridges with Epson cartridges. Now inside there is yellow ink everywhere. All the papers that come out are streaked yellow. This apparently is a defect in the hardware with a kink in the ink's line. I loved the printer up to this point. Now I am very unhappy. I can't find a fix and it is now out of warranty. I'll seek a 3rd party, or replace the printer. that is a lot of money down the drain.

Comment on this review(earn points)

 
4.0

Epson-some good-some not so much

By Seniorellie

from Honesdale, PA

Comments about Epson� WorkForce� Pro WP-4020 Inkjet Printer:

Good value for the money. Double sided printing was a plus for me. Unit is rather large for home use. Would look better in an offfice. Was easy to set up. Very noisy. Takes a long time to power down. Printed page looks really good.

Comment on this review(earn points)

 
5.0

Pro 4020 is great!

By tommy g

from Dallas

Comments about Epson� WorkForce� Pro WP-4020 Inkjet Printer:

This printer has it all. EZ setup, networked, and brilliant sharp color. Did I say color? Yep, sharp, brilliant color. Never go back to a laser again.

Comment on this review(earn points)

(0 of 1 customers found this review helpful)

 
4.0

like this printer

By Joey Boy

from The Villages , FL

Comments about Epson� WorkForce� Pro WP-4020 Inkjet Printer:

We had a little trouble setting it up for wireless with our Mac...Just finished, had to call in the pro from down the street...all-in-all it's looking good...

Comment on this review(earn points)

(1 of 1 customers found this review helpful)

 
4.0

My favorite printer so far

By sdollar

from Scottsdale, Arizona

About Me Heavy Duty User

This customer has reached Intern level on the Staples.com Leaderboard

Pros

  • Easy To Set Up
  • Easy To Use
  • Fast Print Time
  • Low Ink Consumption
  • Reliable

Cons

  • Flimsy Construction
  • Large Footprint

Best Uses

  • Black & white Documents
  • Graphics & Charts
  • Photos
  • Professional Documents

Comments about Epson� WorkForce� Pro WP-4020 Inkjet Printer:

This printer and I have a love-hate relationship. As a writer who has to print book manuscripts, I really appreciate this printer's larger paper capacity and speed. It's very fast, the print quality is excellent, and the double-sided printing is definitely a paper saver when printing manuscript drafts. Color printing is also excellent quality. Setup was very easy, but you must go online and download and install any available driver updates before you start. The instructions tell you to do it. DO IT. The control panel makes sense. Ink usage seems to be, so far, very reasonable, but time will tell.

I didn't rate this at 5 stars because of 3 negative things: 1) This is my first venture into wireless-ness, and, stupid though I know it may sound, I didn't realize I needed to have a router. Nowhere on the packaging or in the very brief instructions does it mention that. While setting up for wireless seems otherwise very straightforward, I won't know for sure until I get a router. 2) Large footprint. I measured the printer in the store to see if I could place it in my small home office, but the real pigginess of it didn't hit me until I got it unpacked and put it in place. The dimensions given online are accurate, but I suggest adding a couple of extra inches to your calculations, in each direction, to give it some "elbow room". The envelope feeder needs room to stick up above the top of the printer. The paper catcher needs several inches to extend out in front of the printer. 3) The paper catcher is very constructed in a cheap, flimsy way. Since this seems to be a failing of most lower-end printers, I wasn't surprised, but Epson makes much about the WorkForce Pro printers being muscle printers, so they should step up and add a decent paper catcher. The existing catcher telescopes out in 3 succesively smaller pieces, then you must flip up a smaller piece that keeps the sheets from zooming off of the end of the catcher. While the catcher is extended, it is very vulnerable to breakage - an accidental hard bump of an elbow would do it - so the natural thing is to push it back in ASAP to keep it safe. Unfortunately, the pieces don't slide home very efficiently. It always takes a lot of fiddling to get them nested correctly so the unit will slide back flush with the side of the printer.

Another reviewer complained that this is not an all-in-one or 3-in-one printer. I knew that going in and but I chose the larger paper and ink capacity and double-sideed printing over multi-function. Except for the 3 negatives I've mentioned above, since I have a good scanner (also an Epson) and can use it for document copying, and don't want a fax machine, this printer is perfect for me.

  • Primary use:
  • Personal

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Do you have questions about this product?(earn points for answers!)

get answers from real customers and in-house experts with AnswerBox.

10 Questions | 13 Answers
Displaying questions 1-10
  • Q:

    Does this printer have a scanner so one can make copies?
    Asked on 1/8/2013 by Anonymous

    1 answer

    • A:

      The Epson WorkForce Pro WP-4020 Inkjet Printer does not have a scanner function, so it CANNOT be used as a copier.

      Answered on 1/8/2013 by Community Answer from None
  • Q:

    I have a Dell laptop computer with Windows XP Professional Version 2002 Service Pack 3. Will this printer work with this operating system?
    Asked on 12/22/2012 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      The printer will work with the Windows XP Professional x64 Edition.

      Answered on 12/26/2012 by Linda from Staples
  • Q:

    Can you print envelopes with this machine.
    Asked on 11/14/2012 by CJ

    1 answer

    • A:

      The Epson Workforce Pro WP-4020 Ink jet Printer has the ability to print on envelopes.

      Answered on 11/14/2012 by Community Answer from None
  • Q:

    Will this print envelopes, light weight card stock (65#), Avery postcards?
    Asked on 10/30/2012 by CWO

    1 answer

    • A:

      Yes the Epson WorkForce Printer can be used to print "light weight" card stock (#65 or less), as well as Avery brand postcards.

      Answered on 10/30/2012 by Community Answer from None
  • Q:

    it states it has two paper feeds, does this mean there are two paper trays? I would like to be able to load two different types of paper and choose which tray to print from. Is this possible with this printer. Thanks
    Asked on 10/6/2012 by cornhb from CA

    2 answers

    • A:

      Yes and No....When printing from a computer you can choose which tray you print from, but when printing wireless from a smart phone or ipad, you have no choice of tray.

      Answered on 11/9/2012 by BD from Ohio
    • A:

      Yes, the Epson WorkForce Pro WP-4020 Inkjet Printer has two paper trays, one 250 sheet paper tray (in front) and an 80 sheet rear feed tray.

      Answered on 10/6/2012 by Community Answer from None
  • Q:

    Will this printer work with a Dell computer? Thank you!
    Asked on 8/15/2012 by Janet from Wilkesboro, NC

    1 answer

    • A:

      Yes, as long as you are running one of the following OS, and have a wireless connection, USB 2.0 or Ethernet, this will work with a Dell: Windows 7 (32-bit, 64-bit), Windows Vista (32-bit, 64-bit), Windows XP SP1 or higher (32-bit), Windows XP Professional x64 Edition, Mac OS X8 10.4.11, 10.5.x, 10.6.x, or 10.7.x.

      Answered on 8/15/2012 by Community Answer from None
  • Q:

    Can I print photos from my I Photo library of pictures I've taken with my camera or smart phone?
    Asked on 6/18/2012 by Marilyn the savvy from Forest Hills, NY

    2 answers

    • CUSTOMER CARE

      A:

      Yes this Epson WorkForce Pro WP-4020 Inkjet printer can be used over the network using the Epson iPrint, mobile printing App.

      Answered on 6/20/2012 by Laura B from Staples
    • A:

      Yes you can it print photos from my your Photo library of pictures you've taken with your camera or smart phone

      Answered on 6/21/2012 by Community Answer from None
  • Q:

    Is this printer compatable with the mac book pro computer?
    Asked on 5/23/2012 by Anonymous

    2 answers

    • CUSTOMER CARE

      A:

      This printer is compatible with Mac operating systems. This product may be compatible with your Macbook Pro depending on the operating system you are using. This printer is compatible with the following Mac operating systems; OS X8 10.4.11, 10.5.x, 10.6.x, 10.7.x. To place an order for this item, please contact us by dialing 1-800-333-3330.

      Answered on 5/24/2012 by Liz C from Staples
    • A:

      Yes, this printer is compatible with Mac OS X8 10.4.11, 10.5.x, 10.6.x, 10.7.x.

      Answered on 5/25/2012 by Community Answer from None
  • Q:

    will this printer print on 110 wt cardstock paper?
    Asked on 5/14/2012 by Anonymous

    1 answer

    • A:

      The Epson 4020 WorkForce Pro Printer will not print on 110# card stock.

      Answered on 5/14/2012 by Community Answer from None
  • Q:

    Will this print on 115 wt cover cardstock paper? This paper can only be printed on a commercial printer.
    Asked on 5/4/2012 by Anonymous

    1 answer

    • A:

      The Epson WorkForce Pro does not have a by-pass so it cannot print on #115 card stock.

      Answered on 5/7/2012 by Community Answer from None
Displaying questions 1-10

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