Q: How does the cold laminator function work? I have a broken Cool Laminator by Brother and use roll cartridges which i have a lot leftover! I really don't want to go to a thermal laminator with pouches. Seems like it smells strong, and is more expensive per document that using rollers. Please advise! Asked on 1/13/2012 by Anonymous Know the answer? Answer this question 1 answer A: I have researched and found that for cold laminating there are 8 steps. I have listed a link to the manual for you: http://assets.fellowes.com/manuals/Venus%20125%20402103B_3L.pdfIf you need assistance finding a similar item, please call us at 800-333-3330. You also have the option to order online. Answered on 2/13/2012 by Christina.M from Staples
Q: does the machine laminate 11 x 17 paper? Asked on 8/17/2011 by Anonymous Know the answer? Answer this question 0 answers(earn bonus points) Q: Will this product handle uneven surfaces without leaving bubbles, such as dried flowers on card stock? Asked on 5/7/2011 by Anonymous Know the answer? Answer this question 1 answer A: This unit is not recommended for uneven surfaces. Answered on 5/11/2011 by Darlene S from Staples
Q: My small office is interested in purchasing a product that can be used by several people. Is there a warrenty or a service plan that can be purchased along with this item? Also, do you buy special pouches for this product or can the regular pouches (that are typcially used with a carrier) be used without the carrier for this product? Thanks! Asked on 6/2/2010 by Anonymous Know the answer? Answer this question 1 answer A: This item has a 2 year manufacturer limited warranty, with no additional warranties available. This will use the standard pouches that we carry. Answered on 6/9/2010 by Customer Care from Staples
Q: Hi, We had previously purchase another type of laminator and are no longer able to use it because a laminating sheet got stuck in it. Unfortunately, I had to pull it out in order to retrieve it. I was wondring if this laminating machine opened up in order to allow individuals to retrieve laminating sheets and other materials that may get stuck in the machine. Thank you for your assistance. Asked on 3/15/2010 by Anonymous Know the answer? Answer this question 1 answer A: Yes the top does open up on this machine. It also has a reverse mode to prevent jams. Answered on 4/1/2010 by Customer Care from Staples
Q: What is the speed of this machine? Asked on 3/2/2010 by Jae from New Jersey Know the answer? Answer this question 1 answer A: Heats up in 4 minutes, laminates in just over 30 seconds. Answered on 3/25/2010 by Customer Care from Staples
Q: It looks like you don't have to use a cardboard pouch to put the heat laminate inside of before entering it into your product. I'm interested in your product. I owned a GBC laminator in the past and ruined it because being in a hurry I forgot to use the cardboard pouch, thus destroying the machine. Also, I have an awful lot of GBC Lamination heat seals. Can I finish using them without the pouch and not damage the venus VL-125. Then I'll use your Lamination products. Thanks for your help. Regards, JoeV Asked on 1/25/2010 by Joe V. from Bel Air, Maryland Know the answer? Answer this question 1 answer A: This model does not require a carrier. Answered on 2/15/2010 by Customer Care from Staples
Q: I noticed from the previous question that the unit does not require a carrier BUT will it accept one? We have found, with our older Avant laminator that using a carrier provides the best results. Asked on 12/1/2009 by Jeff from Winfield, AL Know the answer? Answer this question 1 answer A: No this machine would not be able to use a carrier. Answered on 12/17/2009 by Customer Care from Staples
Q: If I buy pouches for letter size lamination, so the pouches seem to be 9 x 11 1/2, do I also need to buy a trimmer if I'm laminating standard 8 1/2 by 11 paper? Thanks Asked on 10/10/2009 by Mike from Denver Know the answer? Answer this question 1 answer A: the 9 x 11 1/2 will allow enough extra space for the laminating sheet to adhere together. Answered on 12/4/2009 by Customer Care from Staples
Q: What size print jobs can this machine handle? Asked on 9/4/2009 by April from Kansas City Know the answer? Answer this question 1 answer A: This is designed to be used as a continuous use machine allowing it to be run all day. Answered on 11/16/2009 by Customer Care from Staples
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