A:
If you paid with cash, debit card, or check, we’ll refund your purchase with cash (in–store) or check (delivery). If your purchase exceeded $500 pretax, and you paid with cash, debit card, or check, your money will be refunded in the form of a corporate check. If you paid by credit card, we'll credit your account.
Simply return your purchase in saleable condition with the original packaging, including Universal Product Code (UPC), manuals, parts, and your receipt or packing slip.
Just bring your return to any Staples store. If you don't have your receipt your return is eligible only for an in–store credit. Any return without a receipt is subject to verification and requires a valid state identification or passport. We carefully monitor our refunds and in some rare cases returns made without receipts may be refused.
Answered on 8/10/2009 by Customer Care from Staples