The cabinet is study and can support heavy loads. The drawers seem to be smoother than most but can be difficult to open at times. The drawer dividers are very poor. With that said...Read complete review
The cabinet is study and can support heavy loads. The drawers seem to be smoother than most but can be difficult to open at times. The drawer dividers are very poor. With that said, I liked it enough to go back and buy a second one.
VS
Most Helpful Negative Review
Great product, needs some improvement
Great product, the only problem is that the drawers and the lock are not very efficient. They catch.
Great product, the only problem is that the drawers and the lock are not very efficient. They catch.
Comments about HON® S380 Series Vertical File Cabinet, 26 1/2" 4-Drawer, Letter Size, Light Gray:
Delivery person brought the file. He left. We unboxed it and discovered two dents in the side of it. Box not damaged so it wasn't inspected properly after construction evidently. Consequently, we are still awaiting the delivery of another one as a replacement.
Comments about HON® S380 Series Vertical File Cabinet, 26 1/2" 4-Drawer, Letter Size, Light Gray:
Terrific purchase and experience with Staples. Free delivery was a plus [...] I looked at wood/laminate based file cabinets that were roughly $100 less, but reviews on those were negative as to construction, stability and ease of assembly. While I purchased this for my home office, it has more of a real office feel in that it is metal, and therefore as sturdy as any product you would find in a tradtional office setting. So nice to know that it won't warp, sway or become loosened over time as imitation wood products usually do.
Comments about HON® S380 Series Vertical File Cabinet, 26 1/2" 4-Drawer, Letter Size, Light Gray:
Received the file cabinet on schedule, however have had it in the box until this afternoon. Had to clear out an older file cabinet to make room for this new one. Got it in place and when I was taking the plastic off drawers I saw the top by the lock is dented in & catching on the top drawer when opening (making it difficult to open). My husband thinks he may be able to fix it with a rubber mallet but was very disappointed. Too much bother to try and return as we tore the box apart to unpack. There are also a couple other dents along the top on that same side, [...]
The keys and locks issued by HON are assigned to each cabinet at random. Therefore, it is likely that they will all be different, but there is no guarantee. If you would like assistance with placing an order, please contact us at 800-333-3330.
These are not technically full-extension, but do feature 90% extension cradles.
Answered on 12/27/2010 by Steve S. from Staples
Q:
are the high sides coated with the light grey finish or are they just steel looking? /alos - i already have a HON 4 drawer but not sure where to find the model # - i'd like to match exactly if possible.
I received your inquiry through the Question & Answer feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team (they can look through your order history to find the match). They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry.
Answered on 8/30/2010 by Customer Care from Staples
Q:
The support system for holding up the files--is it a metal wire system or a metal plate that is adjustable and moveable with one hand?
Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753).
Answered on 1/21/2010 by Customer Care from Staples
Q:
does this file cabinet have high side walls on drawers?