Item: 354096 Model: CE711A#BGJ
Gain control of your printed documents and make an impactwhen communicating. One versatile printer covers all yourprinting needs from general office to oversize documents.
Reviewed by 1 customer
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Comments about HP� Color LaserJet CP5225n Printer:
I purchased this printer to replace an older deskjet model 1700 which we used to print 11x17 drawings in autocad for many years. We upgraded because the cost of HP ink was excessive. When the printer arrived and we unpacked it. We found a small broken plastic part inside one of the fold down covers. We notified HP right away and they had us take pictures of the part and where we found it and we emailed it to there technical department. They couldnt determine where the part came from. A day later we installed the drivers and printed PDF's, Word documents, Excel spreadsheets. All printed fine with the standard driver (through the network), except anything with blue text came out very fuzzy. When we tried to print from Autocad, the page would come out with a communications error printed on it and no drawing and no error from the print software. The HP website provided no help on this and the only way we were able to resolve it was to download and install the HP universal print driver. This created two seperate CP5225 icons but it worked and stared printing drawings in either 8.5x11 and 11x17 sizes. Again blue text was fuzzy. When we contacted HP about the fuzzy print problem, they recommmended returning it to the distributor we purchased from since there was a broken part unacounted for on the first service call. The distruibutor sent another one out right away and filed a shipping claim against the shipping company. and we have been using it for about a week without any more problems. HP service was helpful throughout the process..