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HP LaserJet Color MFP M475dw Multifunction Printer

HP® LaserJet Color MFP M475dw Multifunction Printer

Item: 421680    Model: CE864A#BGJ

HP® LaserJet Color MFP M475dw Multifunction Printer
4.5stars
( 26 reviews)
  • 4-in-1: print, copy, scan, fax
  • Prints up to 21 ppm black, 21 ppm color (mfr specs)
  • Network ready; Ethernet 10/100Base-TX, USB 2.0 and WiFi 802.11 b/g/n connectivity
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4-in-1: print, copy, scan, faxPrints up to 21 ppm black, 21 ppm color (mfr specs)Network ready; Ethernet 10/100Base-TX, USB 2.0 and WiFi 802.11 b/g/n connectivity<em>(Wifi only available on M475dw)</em>Select an Item4-in-1: print, copy, scan, faxPrints up to 21 ppm black, 21 ppm color (mfr specs)Network ready; Ethernet 10/100Base-TX, USB 2.0 and WiFi 802.11 b/g/n connectivity<em>(Wifi only available on M475dw)</em>HP&reg; LaserJet Color MFP M475 Multifunction Printer Serieshttp://s7d5.scene7.com/is/image/Staples/s0458494_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0458494_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0458494/HP-LaserJet-Color-MFP-M475-Multifunction-Printer-Series/product_SS1064007HP&reg; LaserJet Color MFP M475 Multifunction Printer Series4.526 http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gif4-in-1: print, copy, scan, faxPrints up to 21 ppm black, 21 ppm color (mfr specs)Network ready; Ethernet 10/100Base-TX and USB 2.0Offer Expires on 05/25/2013EachM475dn- Network and Duplex**While supplies last. May not be valid in combination with other offers. Offer subject to change.4-in-1: print, copy, scan, faxPrints up to 21 ppm black, 21 ppm color (mfr specs)Network ready; Ethernet 10/100Base-TX and USB 2.0Special BuyHP&reg; LaserJet Color MFP M475dn Multifunction Printerhttp://s7d5.scene7.com/is/image/Staples/s0458494_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0458494_sc7?$thb$http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gifhttp://www.staples.com/sbd/img/res/ic/ic016-4in1.gifhttp://www.staples.com/sbd/img/res/ic/ic016-netready.gifhttp://www.staples.com/sbd/img/res/ic/ic016-duplex.gifhttp://s7d5.scene7.com/is/image/Staples/s0458494/HP-LaserJet-Color-MFP-M475dn-Multifunction-Printer/product_421681HP&reg; LaserJet Color MFP M475dn Multifunction Printer4.021 http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gif4-in-1: print, copy, scan, faxPrints up to 21 ppm black, 21 ppm color (mfr specs)Network ready; Ethernet 10/100Base-TX, USB 2.0 and WiFi 802.11 b/g/n connectivityOffer Expires on 05/25/2013EachM475dw- Network, Duplex and Wireless**While supplies last. May not be valid in combination with other offers. Offer subject to change.4-in-1: print, copy, scan, faxPrints up to 21 ppm black, 21 ppm color (mfr specs)Network ready; Ethernet 10/100Base-TX, USB 2.0 and WiFi 802.11 b/g/n connectivitySpecial BuyHP&reg; LaserJet Color MFP M475dw Multifunction Printerhttp://s7d5.scene7.com/is/image/Staples/s0458494_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0458494_sc7?$thb$http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gifhttp://www.staples.com/sbd/img/res/ic/ic016-4in1.gifhttp://www.staples.com/sbd/img/res/ic/ic016-netready.gifhttp://www.staples.com/sbd/img/res/ic/ic016-info.gifhttp://s7d5.scene7.com/is/image/Staples/s0458494/HP-LaserJet-Color-MFP-M475dw-Multifunction-Printer/product_421680HP&reg; LaserJet Color MFP M475dw Multifunction Printer4.526
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**While supplies last. May not be valid in combination with other offers. Offer subject to change.

Offer Expires on 05/25/2013

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REVIEW SNAPSHOT®

by PowerReviews
HP® LaserJet Color MFP M475dw Multifunction Printer
 
4.4

(based on 26 reviews)

Ratings Distribution

  • 5 Stars

     

    (16)

  • 4 Stars

     

    (6)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (0)

88%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (5)
  • Easy to use (5)
  • Reliable (3)

Cons

    Best Uses

        • Reviewer Profile:
        • Frequent user (3)
        • Primary use:
        • Business (5)

      Most Helpful Positive Review

       

      Rock solid

      I've been using the LaserJet Pro 400 Color MFP for about three months now and frankly can't find anything negative to say about it and a lot of positives. Setup is as easy as it...Read complete review

      I've been using the LaserJet Pro 400 Color MFP for about three months now and frankly can't find anything negative to say about it and a lot of positives. Setup is as easy as it gets--especially if you use Smart Install. Just hook the printer to your computer with a USB cable and it dowloads the necessary software from the printer--no CD needed. On my computer it identified my network and configured things with almost no assistance from me. The wireless feature is important for me and every printer I've previously owned has dropped its connection for no apparent reason at some time--some lots of times. The LaserJet Pro 400 Color MFP has not lost its connection once in the 12 weeks I have been using it. In addition the printer is almost jam proof. The few jams I have experienced were nearly all "operator error." It also easily prints on both side of a sheet (duplexes) in both printing and copying modes, which keeps paper cost down. Color reproduction is important in my work, The LaserJet Pro 400 Color MFP is the first color printer I have used--inkjet or laser--that prints the image exactly the way it appears on my screen. It handles a variety of weights of paper including both matt and glossy. The printer has more features than any one person is ever likely to use but it's nice to know they are available if needed. You can give it its own email address through the HP Eprint Center and as long as the printer is turned on you can send jobs to it from anywhere in the world. Plus you can access hundreds of on line apps directly from the printer. In the past the cost of color toner cartridges has been a negative for me. But the LaserJet Pro 400 Color MFP brings that cost down to a very reasonable level--especially when compare the number of pages it will produce compared to an inkjet. If you are running a small and/or home business and need a machine the will scan, copy, fax and print and can even produce professionsal quality color on a variety of papers, you can't do better than the LaserJet Pro 400 Color MFP IMO.

      VS

      Most Helpful Negative Review

       

      Good Printer & Fax, Terrible Scanner

      For the price, this is a very good printer. For high quality brochures, you still will need a graphics shop, but I do not print enough to justify a $4000+ printer. The ...Read complete review

      For the price, this is a very good printer. For high quality brochures, you still will need a graphics shop, but I do not print enough to justify a $4000+ printer. The received faxes appear to be of reasonable quality and match an existing fax/copy machine. But the scanner has much room for improvements and do not expect 1200 ppi (pixel per inch) results with this scanner. The problems I noticed with the scanner are: 1. Black & white (1 bit) or gray scale (8 bit) bitmap scans have every forth row of pixels shifted to the left by one pixel. Thus a vertical line looks like a double sided saw. I pointed this out to the engineers with a reproducible example and after two months, instead of fixing the firmware, I'm told this is a "limitation" of the scanner. There is also a problem with random pixels being where they do not belong, ie. white pixels in a black filled box and black pixels in the white surrounding the box. If it wasn't for this, I could have just written a program to shift every forth row of pixels over by one and fixed the results myself. 2. Color (24 bit) bitmap scans causes a pixelation of groups of 8 by 8 pixels. Each group of 64 pixels is slightly different color than the adjacent 64 groups of pixels. It is very noticeable when enlarging an image. A 1200 ppi scan with four times the number of pixels is of less quality when compared to a non-HP 600 ppi scan. With No. 1 above not being fixable, there is no hope this will be fixed in the firmware. 3. A 100 ppi PDF color scan of a black and white document produces a file that is 5 to 10 times larger and less quality then a color scan of the same document using a high end multi-function printer. The HP scans are lighter and less clear, even after adjusting for brightness and contrast. Increasing the ppi only marginally improved the quality, but the files became unreasonably large for the barely improved results. 4. A Black and white PDF scan of a black and white document produced results that are significantly less quality than a color PDF scan. This may be related to No. 1 above. For PDF scans of expense receipts, basic documents, etc., the scanner is usable. Just do not expect high quality scans from this 1200 ppi scanner. I spent a fair amount of time diagnosing and convincing the engineers that the problem in No. 1 existed. It is a little disconcerting that instead of someone spending 1 to 5 days to fix the firmware, they just toss in the towel and call it a "limitation" or what we call a "feature" in the software world. I'm told to just do a PDF scan, where you will always end up with a much lesser quality image. Kind of misses the point of having a 1200 ppi capable scanner.

      Reviewed by 26 customers

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      Displaying reviews 1-5

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      5.0

      This product has all the features I wanted.

      By donny011

      from Fairfield, CA

      Comments about HP® LaserJet Color MFP M475dw Multifunction Printer:

      I have not had a chance to explore all the features yet, but what I have, I am well pleased. The setup was a snap and had me in business in minutes. The unit is quiet and fast.

      Comment on this review(earn points)

       
      5.0

      The duplex is awesome!

      By paintingblack

      from Mount Morris, IL

      Comments about HP® LaserJet Color MFP M475dw Multifunction Printer:

      I work with Adobe InDesign and I had a project that would be easier to accomplish with a duplex printer. This printer was exactly what I needed. It performs flawlessly. I was really happy with the wireless option and it's nice to be able to print from my various devices. The scanning was clear and I did not have any problems with the software. I also like being able to use the touchscreen. This printer is definitely a winner and I would recommend it to a friend!

      Comment on this review(earn points)

       
      5.0

      MAG

      By Mworth

      from Hanover, MD

      Comments about HP® LaserJet Color MFP M475dw Multifunction Printer:

      This is used for biz and personal and there are no concerns. Take time register and call the tech support to set-up all the features they can save you time for all who may think they "know it all."

      Comment on this review(earn points)

      (1 of 1 customers found this review helpful)

       
      2.0

      Don't like this printer

      By Impatient Printer

      from Allentown, PA

      About Me Frequent User

      This customer has reached Intern level on the Staples.com Leaderboard

      Pros

        Cons

        • Jams Easily
        • Slow Print Time
        • Terrible For Envelopes
        • Unreliable

        Best Uses

          Comments about HP® LaserJet Color MFP M475dw Multifunction Printer:

          This printer cools down after 2 envelopes and cleans after 10 or so envelopes or a few pages of print. The print time is not very fast to begin with but this is a huge inconvenience. We have also had trouble with it scanning pages slightly off kilter. And, to scan to a folder takes too many steps. If it were cheaper I would ask the boss to get rid of it.

          • Primary use:
          • Business

          Comment on this review(earn points)

           
          5.0

          Better than expected!

          By OH_Realtor

          from Akron, OH

          About Me Frequent User

          Verified Buyer

          Pros

          • Durable Construction
          • Easy To Set Up
          • Easy To Use
          • Hp Eprint

          Cons

          • Not A Big Factor To Me
          • Slow Print Time

          Best Uses

            Comments about HP® LaserJet Color MFP M475dw Multifunction Printer:

            I needed to replace both of my printers and sought a friend who's in hte printing business help for my choice. He stated this was THE MFP to buy based on my needs as a Realtor. Boy was he right; easy to set up, wireless printing and good quality. The price was more than I wanted to spend but thus far I am satisfied with the investment in my business

            • Primary use:
            • Business

            Comment on this review(earn points)

            Displaying reviews 1-5

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            Do you have questions about this product?(earn points for answers!)

            get answers from real customers and in-house experts with AnswerBox.

            7 Questions | 7 Answers
            Displaying questions 1-7
            • Q:

              How hard is this printed to use to print envelopes? I have read comments on other HP MFP laser printers and the few comments about envelopes were not complementary. I am replacing my old CM2320 printer that did fine on envelopes until the fusing unit started sealing them. Printing the 100 or so envelopes we use each month beats having them outsourced. Thanks!
              Asked on 10/16/2012 by Secretary from Goodview, VA

              1 answer

              • A:

                The second paper tray handles envelopes just fine, but is limited to a capacity of 10 at time.

                Answered on 10/16/2012 by Community Answer from None
            • Q:

              I asked a question about the what the minimum margins that could be set when printed and got an answer that did not address my question.

              I need to know the minimum Left, Right, Top, Bottom margin that can be set, Will the printer print edge to edge (0 margin).
              Asked on 9/24/2012 by ordnance1

              1 answer

              • A:

                The HP LaserJet Color MFP M475dw Multifunction Printer will print to a margin of 4.23 mm on any border of any size paper it accepts.

                Answered on 9/24/2012 by Community Answer from None
            • Q:

              What are the minimum margins (left, right, top and bottom)?
              Asked on 9/23/2012 by Anonymous

              1 answer

              • A:

                The margins can be adjusted to fit your needs. The maximum size paper this printer can work with is 8.5" x 14".

                Answered on 9/23/2012 by Community Answer from None
            • Q:

              What contents are included with this printer; i.e. toners, cords, etc.
              Asked on 9/10/2012 by B

              1 answer

              • A:

                This printer comes with 4 preinstalled introductory HP LaserJet toner cartridges (yield ~ 1,400 pages), in-box documentation (hardware installation guide), software drivers and documentation on CD-ROMs, power cord, Telecom fax cable, built-in automatic duplexer for two-sided printing, USB cable, and built-in wireless card.

                Answered on 9/10/2012 by Community Answer from None
            • Q:

              I am looking for a laser all in one that allows you to fax into memory. So I can fax various documents to various people and the all in one will not require that the initial fax to be completed before doing so. My Brother MFC 9840 CDW allows this, but the Brother MFC 9970 CDW does not. Does this HP offer that feature?
              Asked on 8/7/2012 by gc from ca

              1 answer

              • A:

                Yes the MFP M475 does have fax memory function. It will allow you to store up to 250 pages in the fax memory to be sent.

                Answered on 8/7/2012 by Community Answer from None
            • Q:

              I need to be able to scan to a word or rtf format. Does this printer have this ability?
              Asked on 7/25/2012 by drb

              1 answer

              • A:

                This product does not support scanning directly in to a Microsoft Word or RFT format. Most scanners that do actually scan in to pdf and use a file converter. There are many pdf to .docx (Word) converters you can download for free on the Internet.

                Answered on 7/25/2012 by Community Answer from None
            • Q:

              What is the heaviest weight paper / card stock I can use with this printer? I understand that I may (probably will) have to hand-feed it one or two sheets at a time. I prepare marketing materials, and other publicity publications, so I cannot get by with things like floppy bookmarks!
              (I expect the answer to be 64 or 110 lb. weight.)
              Asked on 6/1/2012 by Anonymous

              1 answer

              • A:

                The following are listed specifications for this printer on the manufacturer's Website.

                Supported media weight
                Tray 1: 16 to 47 lb (up to 58 lb with HP Color laser glossy photo papers); Tray 2, optional Tray 3: 16 to 43 lb (up to 47 lb with postcards, up to 58 lb with HP Color laser glossy photo papers); Automatic duplexer: 16 to 43 lb

                Media weights by paper path
                Tray 1: 60 to 176 g/m² (up to 220 g/m² with postcards and HP Color laser glossy photo papers); Tray 2, optional Tray 3: 60 to 163 g/m² (up to 176 g/m² with postcards); Automatic duplexer: 60 to 163 g/m²

                Answered on 6/1/2012 by Community Answer from None
            Displaying questions 1-7

            Do you have a question about this product? 

            Staples 7-Outlet 2250 Joule Surge Protector with Dataline Protection, Black
            Item: 764397
            Model: 16947

            Staples 7-Outlet 2250 Joule Surge Protector with Dataline Protection, Black

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            4.5stars
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            •  Telephone & Fax Protection
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            Reviews for 2-year Technical support and protection plan ($500-$999)
            1.0stars
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            • 2 Years of Coverage: Starts date of purchase for accidental damage, power surge damage, battery failure, and hardware failure (mechanical and electrical).
            • Pick Your Own Replacement: Product will be replaced with a Staples Cash Card if it cannot be repaired.
            • 24/7 Support: U.S.-based technical support and claims assistance, online or by phone.
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            HP 305A Black Toner Cartridge (CE410A)
            Item: 423879
            Model: CE410A

            HP 305A Black Toner Cartridge (CE410A)

            Reviews for HP 305A Black Toner Cartridge (CE410A)
            4.0stars
            (8 reviews)
            • Yields up to 2200 pages
            • Save 31% per page when you buy the HP 305X High Yield Black Toner Cartridge instead of this standard cartridge
            • Manufactured specifically for HP printers, original HP toner cartridges offer fast, hassle-free printing

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            Item: 423878
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            • Manufactured specifically for HP printers, original HP toner cartridges offer fast, hassle-free printing
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            • Manufactured specifically for HP printers, original HP toner cartridges offer fast, hassle-free printing
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            • Manufactured specifically for HP printers, original HP toner cartridges offer fast, hassle-free printing
            • HP 305A Yellow toner cartridges deliver consistent yields and provide high-quality results

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