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HP Q3964A Imaging Drum

HP Q3964A Imaging Drum: 3.0 stars; ( 135 reviews)

$189.99; Each
Buy More Save More:: 1-2 @$189.99; 3+ @$180.40

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Item: 567117
Model: Q3964A

189.99/sbd/img/res/ic/ic016-bmsm.gifToner NOT included with drum cartridgeYields up to 20,000 black & white pages or 5,000 color pagesHP Q3964A Imaging Drumhttp://s7d5.scene7.com/is/image/Staples/s0077704_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0077704_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0077704/HP-Q3964A-Imaging-Drum/product_567117HP Q3964A Imaging Drum3.0135

Product Details
Customer Reviews
Q & A
Promotional Details
Supplies & Accessories

Toner NOT included with drum cartridge
Yields up to 20,000 black & white pages or 5,000 color pages

For use with:
HP All-in-One Printers	Color LaserJet 2550 Series, Color LaserJet 2820, Color LaserJet 2840
HP Laser Printers	Color LaserJet 2550 Series, Color LaserJet 2820, Color LaserJet 2840

Buy More Save More:: 1-2 @ $189.99; 3+ @ $180.40

Price:	$189.99Each

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REVIEW SNAPSHOT®

by PowerReviews

HP Q3964A Imaging Drum

2.8

(based on 135 reviews)

46%

of respondents would recommend this to a friend.

Pros

Clean replacement (83)
Sharp tones & colors (62)
Easy to install (42)
Long cartridge life (12)
Professional finish/quality (5)

Cons

Short cartridge life (68)
Pricey (30)
Dull tones & colors (4)
Overpriced (4)
Pricey / poor value (3)

Best Uses

Everyday documents (91)
Professional documents (66)
Graphics & charts (48)
Photos (35)
Everyday images (4)

- Reviewer Profile:
- Frequent user (69), Heavy duty user (52), Infrequent user (6), Professional (3)
- Primary use:
- Business (120), Personal (11)

Most Liked Positive Review

HP Imaging Drum

Feb2009: We use our HP2840 daily. We print our own postcard mailings (there are 5926 people on our mailing list) 2 sided, along with seasonal flyers (in color). We bought the ...Read complete review

Feb2009: We use our HP2840 daily. We print our own postcard mailings (there are 5926 people on our mailing list) 2 sided, along with seasonal flyers (in color). We bought the printer back in March of 2008 and have only recently replaced the imaging drum (the current drum still showing a full column on the indicator screen). We do a lot of copying and scanning, and print all of our own media packets and brochures. The cartridges & imaging drum are not cheap, however we find the lifetime of them very satisfactory and have been thrilled with the printer's quality.

Most Liked Negative Review

Expensive to operate

I have used this product since April 2005 for a full spectrum of paper output -- pretty much everything HP envisioned (including rough paper! :-> ).

Through good bargaining ...Read complete review

I have used this product since April 2005 for a full spectrum of paper output -- pretty much everything HP envisioned (including rough paper! :-> ).

Through good bargaining and rebates, I was able to get the cost of the 2550N (the version with the JetDirect card) down to under $500.

Unfortunately, I have spent that much again in replacing toner cartridges, and very shortly the imaging drum cartridge (which costs exactly twice as much as two toner cartridges).

Note well: The drum cartridge life is 20,000 copies, and it is metered by a chip. That's already short in a world where laser drums are typically rated for 50,000 copies WITHOUT chipping. BUT, if you print in color, EACH COLOR counts as one copy, so a single sheet of color printing counts as FOUR COPIES on the chip!

This is whether or not the drum is actually worn out.

I will do the drum ONCE; it has lasted two years at the rate I make prints. Then, it will be time for a new laser printer.

REVIEWS

Reviewed by 135 customers

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Displaying reviews 1-6

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11/18/2008

(10 of 10 customers found this review helpful)

2.0

Basically good drum--short life, overpxd

By Dave

from Bay Area, CA

About Me Heavy Duty User

Pros

Sharp Tones & Colors

Cons

Short Cartridge Life

Best Uses

Everyday documents
Graphics & Charts
Professional Documents

Comments about HP Q3964A Imaging Drum:

Physically a good drum with good image, easy to replace. However, short life and high price drive people to use secondary manufacturers or refurbished.

Comment on this review

10/27/2008

(10 of 10 customers found this review helpful)

1.0

POOR PRODUCT

By NEW PRINTER BUYER

from MA

About Me Frequent User

Pros

Clean Replacement

Cons

Short Cartridge Life

Best Uses

Everyday documents
Graphics & Charts
Photos
Professional Documents

Comments about HP Q3964A Imaging Drum:

EXTREMELY SHORT LIFE AND VERY EXPENSIVE. I REPLACE THE DRUM 3 TIMES A YEAR. DOES NOT LAST AS HP SAYS IT WILL. NEITHER DOES THE INK!!!

Comment on this review

4/14/2008

(10 of 10 customers found this review helpful)

1.0

Dissapointed

By Dissapointed

from Bloomington, IN

About Me Frequent User

Pros

Cons

It does not last 20000
Short Cartridge Life

Best Uses

Comments about HP Q3964A Imaging Drum:

I am so sorry I bought the printer and now I am stock. The toners are expensive but the drum is a joke and does not last 20000 blck and white copies nor 5000 color, that is a big lie. The copies are nice, but that machine is not practical

Comment on this review

8/11/2009

(9 of 9 customers found this review helpful)

3.0

Expensive for the amount of service it p

By Linda

from Rising Sun, MD

About Me Frequent User

Pros

Clean Replacement

Cons

Short Cartridge Life

Best Uses

Professional Documents

Comments about HP Q3964A Imaging Drum:

I purchase it because I need it, but if I had known how expensive the items were to make this printer useful I probably would have bought something else.

Comment on this review

9/18/2008

(9 of 9 customers found this review helpful)

1.0

Beware!

By Mad Mike

from Eastern MA

Comments about HP Q3964A Imaging Drum:

Toner cartridges & drum have MUCH SHORTER LIFESPAN than advertised and won't allow further printing even when there's toner remaining. Also, Staples doesn't stock the imaging drum in stores - this from a product purchased from Staples less than 2 years ago!

Comment on this review

9/9/2009

(7 of 7 customers found this review helpful)

3.0

HP is reliable but not good yields

By Sharon

from Pittsburgh, PA

About Me Heavy Duty User

Pros

Clean Replacement

Cons

Short Cartridge Life

Best Uses

Everyday documents
Graphics & Charts
Photos
Professional Documents

Comments about HP Q3964A Imaging Drum:

HP products are reliable, yields are exaggerated; no prior warning before the drum shuts down and won't let you continue your print outs. [...] Good thing I back this printer up with another printer.

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Displaying reviews 1-6

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