HP g6-1d60us 15.6" Laptop

Jack of All Trades

In the past, we have purchased more expensive, higher end computers. Our experience proved that the higher end computers seemed to fail just as often as the less expensive computers. This time around,...Read complete review

In the past, we have purchased more expensive, higher end computers. Our experience proved that the higher end computers seemed to fail just as often as the less expensive computers. This time around, we decided to give the more affordable HP a try and just replace it in a couple years, or if we experienced a major failure rather than getting it repaired. We originally bought two of these laptops as Christmas gifts for our children. For the price we paid and for the personal home/student use thay are used for, this is a great computer. Has the CD/DVD drive, enough USB ports, SD card reader, web cam, wireless capabilities, HDMI port, etc. It's a little slower to boot up than my higher end Dell but it cost about a third as much. The keyboard gives the computer a solid feel, and we like the feel of the textured mouse pad. The display is beautiful for such an affordable computer. We like it's so much that we just bought a third one for my wife. Shortly after doing so, one of the first two HP's incurred a hard drive failure at only 2 months old. While I was disappointed that the hard drive failed, I realize that HP doesn't make the hard drive so it isn't necessarily their fault. I ended up calling HP on a Sunday night to file a waranty claim and actually spoke to a customer service agent. Of course it wasn't the same time in the country where my call was received. Regardless, the agent walked me through diagnostics and determined the hard drive had failed. HP honored their warranty and is sending me a postage paid box to ship the unit to them to be repaired. Depite the hard drive failure, which also happened to one of our older Dells, I would recommend the laptop because of the way HP handled the warranty claim. It's a great computer for the money we spent, and our other two HP laptops have worked flawlessly, without an issue.