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H&R Block Premium includes everything customers need to easily complete federal and state taxes, with help every step of the way including unlimited live chat, only from H&R Block. With an easy-to-use Q&A, H&R Block Premium searches for hundreds of deductions to get the biggest refund. The program is ideal for homeowners, investors, rental property owners, and self-employed Schedule C filers. It includes features only from H&R Block, such as built-in expertise, an H&R Block enrolled agent to represent customers in the event of an audit at no extra cost, and best of all, our Maximum Refund Guarantee.