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Hoover Max Extract® Multi-Surface Pro™ Vacuum

Hoover® Max Extract® Multi-Surface Pro™ Vacuum

Item: 401655    Model: FH50240

Hoover® Max Extract® Multi-Surface Pro™ Vacuum
2.0stars
( 161 reviews)
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  • Pressurized edge-to-edge cleaning loosens and lifts stains with spray
  • Weight: 22 lbs.
  • SpinScrub® 77 counter-rotating brushes removing dirt at every angle
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
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  • Expected Delivery:5 - 10 Business Days
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Pressurized edge-to-edge cleaning loosens and lifts stains with sprayWeight: 22 lbs.SpinScrub® 77 counter-rotating brushes removing dirt at every angleEachMax Extract® 77 Multi-Surface Pro™ Carpet & Hard Floor Deep CleanerPressurized edge-to-edge cleaning loosens and lifts stains with sprayWeight: 22 lbs.SpinScrub® 77 counter-rotating brushes removing dirt at every angleHoover® Max Extract® Multi-Surface Pro™ Vacuum359.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0557005_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0557005_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0557005http://www.staples-3p.com/s7/is/image/Staples/s0532161_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0532161_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0532161/Hoover-Max-Extract-Multi-Surface-Pro-Vacuum/product_401655
Price:
$359.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
Hoover® Max Extract® Multi-Surface Pro™ Vacuum
 
2.1

(based on 161 reviews)

Ratings Distribution

  • 5 Stars

     

    (24)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (11)

  • 2 Stars

     

    (35)

  • 1 Stars

     

    (83)

24%

of respondents would recommend this to a friend.

Pros

  • Durable (8)
  • Heats quickly (6)
  • Saves time (4)
  • Easy to use (3)

Cons

  • Breaks easily (12)
  • Leaky (10)
  • Bulky/heavy (3)

Best Uses

    Most Helpful Positive Review

     

    Amazing

    We have used Bissell carpet cleaners in the past and they were always a hassle to set up and use. In the past with other cleaners you always had to lay the cleaner back...Read complete review

    We have used Bissell carpet cleaners in the past and they were always a hassle to set up and use. In the past with other cleaners you always had to lay the cleaner back all the way to remove the tank to empty it, with this one it was a snap, just lift the tanks out with the product sitting upright. Emptying the tank was easy now that they have put an big spout on the back of the tank where you would expect to find it but it was never there on other products. When it was time to clean up afterwards (this is the step I dreaded the most from past experiences) in preperation for storing the product, I was extremely surprised how easy this was. I have to applaud Hoover and their Engineers with this product. Tanks can easily be removed without having to lay the entire product down flat, top of dirty water tank easily comes apart so you can clean the entire inside of the tank. This one feature is well worth the money because in the past the tank was not accessible for cleaning so you always left some dirt and water that would eventually start to stink to high heaven the next time you used the cleaner. You can also remove the front nozzle cover to clean up any dirt or hair that always seems to get stuck in other products. Lastly, the brush assembly on this product easily pops off so you can thoroughly rinse them and remove any hair that gets wrapped up in the bristles. The brush then easily snaps right back into place without having to worry about any tools or latches. I was so happy with the maintenece on this product I almost forgot to mention how well it actually cleaned my carpets, Carpets look as good as new and again I dont have to worry about this cleaner smelling the next time I pull it out to use it. Nice job Hoover!!!

    VS

    Most Helpful Negative Review

     

    Needs a design review!

    We have 3 German Shepherds, so you can imagine that this gets used often. We bought it brand spanking new about a year and a half ago. Earlier this year the cleaning solution...Read complete review

    We have 3 German Shepherds, so you can imagine that this gets used often. We bought it brand spanking new about a year and a half ago. Earlier this year the cleaning solution valve on the tank started leaking. Since the part that was defective is not user replaceable, we called and got a whole new tank. Well, here we go again, except this time both valves are leaking. Hoover! We need a RELIABLE, easy to empty, and easy to use Carpet Shampooer! I'm waiting on my return call from customer service right now! If you are thinking about buying this product, DON'T! It's too expensive and the tank valve design is defective.

    Reviewed by 161 customers

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    Displaying reviews 1-5

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    1.0

    DO NOT BUY THIS VACUUM!!!!

    By AlsoAnnoyed

    from Undisclosed

    Comments about Hoover® Max Extract® Multi-Surface Pro™ Vacuum:

    We bought this on a Friday and Saturday I started cleaning my living room. I got half the room cleaned, emptied the dirty water and put more soap and water in and it after a few passes, I could see that liquid wasn't being pulled into the vacuum. I went on YouTube and saw videos claiming you had to "prime" the line. I tried this and nothing. I cleaned the screens off, took the tanks off to make sure they were on correctly and still nothing. I of course tried to call customer service, but apparently Hoover thinks their vacuums only break during the week. I've used this vacuum for 20 minutes and I have to troubleshoot it? Not acceptable. Don't waste your money on this piece of junk.

    Comment on this review(earn points)

     
    1.0

    SO MUCH MONEY DOWN THE DRAIN!

    By grdengate

    from Shawnee, KS

    Comments about Hoover® Max Extract® Multi-Surface Pro™ Vacuum:

    I bought this a year ago and have nothing but problems since I got it home. First, the post on the scrubber bristles broke - had used it one time. One month in the shop and new bristles - YAY! ( oh, and they fixed the wheels that were not working properly when I bought it, too!) 5 months later - bristle posts broke again. Bought replacement bar. now, one year later, the seals on the tank leak water all over even though I have NEVER used anything but Hoover cleaners and haven't used BLEACH, either. Also, the spray arm for stairs and upholstery doesn't spray and the bristle scrubber on that turns about 1 turn per 3 seconds. This is an EXPENSIVE piece of junk!

    Comment on this review(earn points)

     
    5.0

    How a company should be evaluated

    By atreefellintheforest

    from Colorado Springs, CO, United States

    Comments about Hoover® Max Extract® Multi-Surface Pro™ Vacuum:

    Lets be honest. The best and worst products have one thing in common; something always goes wrong. As with any relationship, once something goes wrong you then find out if they are worth it. Many companies these days forget that the customer themselves is worth more to them than wining an argument. I purchased a Hoover Carpet Cleaner several years ago and it broke down, got fixed, broke down, got replaced with the same model, broke down, got fixed, broke down, and then they needed to replace it. Well, they didn't make that model anymore. So, with out any hassle, they let me pick from the "like kind or price wise the same." I was concerned until I just used it. I am using the model number FH50240. What a machine. I am married with children and pets, this one was made for the family. And I will report that it sucks. Yes, it sucks so well, 20 minutes later I could walk on the carpet in my socks. Folks, I am giving them 5 stars for standing behind the product and for no making my life more miserable.

    Comment on this review(earn points)

     
    1.0

    Disappointed!

    By Judy33523

    from Florida

    Comments about Hoover® Max Extract® Multi-Surface Pro™ Vacuum:

    This is my second Hoover carpet cleaner...my first one was very similar to the MaxExtract, without the rinse feature and without the solution being encased in the clean water tank.  I had my first carpet cleaner for 10 years, and used it at least once a month...NEVER had any problems.  Loved the cleaner so much that I also bought one for my Mother and one for my brother...everyone loved the machines.  When it finally gave up, I purchased the MaxExtract 77, thinking I would be getting the same great service.  No, didn't happen.  I purchased the unit in January of 2012...in September of 2012, the little valve in the bottom of the water tank popped out.  Hoover was very accommodating and sent me a new tank on September 10, 2012.  In November of 2012, the upholstery nozzel was leaking so much water that I couldn't use it.  I called Hoover and was told to take it to State Vacuum in Tampa, FL.  I drove the hour and left my machine off...even though it was under a year since I had bought it, I was charged $80.25 and was told that it was not covered under waranty because I have dogs, and there was some dog hair in the nozel that they had to clean out.  If I didn't have dogs, I probably wouldn't need a carpet cleaner!!!  The machine has worked off and on, some days it picks up the water, some days it doesn't; some days the water tank leaks, some days it doesn't; some days the upholstery nozzel works, some days it doesn't. Not dependable...nothing like my first experience with a Hoover SteamVac.  Today was the final straw...went to clean my carpets, and although the little plug is still in the solution side of the tank, it pours out so fast that by the time the tank is placed in the machine, I am only cleaning with plain water...no cleaning solution...it's all over everywhere.  Now I've just placed an order with Hoover for over $40 to replace the tank (3rd tank), once again on a machine that is under 2 years old.  I've been a big Hoover fan for many years, but think my love affair with them is over.  I also own a Floormate...once again, this is my second Floormate.  The motor of the first one burned out in the 13th month after purchase...the one I currently have is about a year old, and each time I use it I expect the motor on this one to catch fire also as there is a burning smell.  That's it, done!  Do your research and read all the reviews before you invest $300 on this machine.   

    Comment on this review(earn points)

     
    1.0

    unreliable and very expensive

    By CarlosNells

    from Nipomo, CA.

    Comments about Hoover® Max Extract® Multi-Surface Pro™ Vacuum:

    I bought his a year ago and it worked so easy the first few times that I thought I had a winner. But after the first few times I had to begin disassembling the thing down into a half dozen pieces and clean and reassemble it. The reservoir tank stopped dispensing- bought another and it doesn't dispense either. finally after I became quite expert at taking it apart including taking all the dozen screws out of one piece so it could be cleaned of debris. Now the motor stopped working with no warning or sign of a problem. The time is enormous in keeping one of these going. Cheaper to rent a professional machine at the grocery store.These are cheap to buy but made in China and the instruction manual I got was translated by a bad translator.

    Comment on this review(earn points)

    Displaying reviews 1-5

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