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Hoover Max Extract® Multi-Surface Pro™ Vacuum

Hoover® Max Extract® Multi-Surface Pro™ Vacuum

Item: 401655    Model: FH50240

Hoover® Max Extract® Multi-Surface Pro™ Vacuum
2.0stars
( 188 reviews)
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  • Pressurized edge-to-edge cleaning loosens and lifts stains with spray
  • Weight: 22 lbs.
  • SpinScrub® 77 counter-rotating brushes removing dirt at every angle
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Pressurized edge-to-edge cleaning loosens and lifts stains with sprayWeight: 22 lbs.SpinScrub® 77 counter-rotating brushes removing dirt at every angleEachMax Extract® 77 Multi-Surface Pro™ Carpet & Hard Floor Deep CleanerPressurized edge-to-edge cleaning loosens and lifts stains with sprayWeight: 22 lbs.SpinScrub® 77 counter-rotating brushes removing dirt at every angleHoover® Max Extract® Multi-Surface Pro™ Vacuum359.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0557005_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0557005_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0557005http://www.staples-3p.com/s7/is/image/Staples/s0532161_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0532161_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0532161/Hoover-Max-Extract-Multi-Surface-Pro-Vacuum/product_401655
Price:
$359.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
Hoover® Max Extract® Multi-Surface Pro™ Vacuum
 
2.0

(based on 190 reviews)

Ratings Distribution

  • 5 Stars

     

    (24)

  • 4 Stars

     

    (9)

  • 3 Stars

     

    (11)

  • 2 Stars

     

    (38)

  • 1 Stars

     

    (108)

21%

of respondents would recommend this to a friend.

Pros

  • Durable (8)
  • Heats quickly (6)
  • Saves time (4)
  • Easy to use (3)

Cons

  • Breaks easily (12)
  • Leaky (10)
  • Bulky/heavy (3)

Best Uses

    Most Helpful Positive Review

     

    Amazing

    We have used Bissell carpet cleaners in the past and they were always a hassle to set up and use. In the past with other cleaners you always had to lay the cleaner back...Read complete review

    We have used Bissell carpet cleaners in the past and they were always a hassle to set up and use. In the past with other cleaners you always had to lay the cleaner back all the way to remove the tank to empty it, with this one it was a snap, just lift the tanks out with the product sitting upright. Emptying the tank was easy now that they have put an big spout on the back of the tank where you would expect to find it but it was never there on other products. When it was time to clean up afterwards (this is the step I dreaded the most from past experiences) in preperation for storing the product, I was extremely surprised how easy this was. I have to applaud Hoover and their Engineers with this product. Tanks can easily be removed without having to lay the entire product down flat, top of dirty water tank easily comes apart so you can clean the entire inside of the tank. This one feature is well worth the money because in the past the tank was not accessible for cleaning so you always left some dirt and water that would eventually start to stink to high heaven the next time you used the cleaner. You can also remove the front nozzle cover to clean up any dirt or hair that always seems to get stuck in other products. Lastly, the brush assembly on this product easily pops off so you can thoroughly rinse them and remove any hair that gets wrapped up in the bristles. The brush then easily snaps right back into place without having to worry about any tools or latches. I was so happy with the maintenece on this product I almost forgot to mention how well it actually cleaned my carpets, Carpets look as good as new and again I dont have to worry about this cleaner smelling the next time I pull it out to use it. Nice job Hoover!!!

    VS

    Most Helpful Negative Review

     

    Needs a design review!

    We have 3 German Shepherds, so you can imagine that this gets used often. We bought it brand spanking new about a year and a half ago. Earlier this year the cleaning solution...Read complete review

    We have 3 German Shepherds, so you can imagine that this gets used often. We bought it brand spanking new about a year and a half ago. Earlier this year the cleaning solution valve on the tank started leaking. Since the part that was defective is not user replaceable, we called and got a whole new tank. Well, here we go again, except this time both valves are leaking. Hoover! We need a RELIABLE, easy to empty, and easy to use Carpet Shampooer! I'm waiting on my return call from customer service right now! If you are thinking about buying this product, DON'T! It's too expensive and the tank valve design is defective.

    Reviewed by 190 customers

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    1.0

    Leaking even without the water tank!!!! Horrible!

    By RThurman

    from Atlanta, GA, United States

    Comments about Hoover® Max Extract® Multi-Surface Pro™ Vacuum:

    Purchased almost three years ago, only used 4-5 times during this time. Used today on tile floor in kitchen, leaking from clean water/cleaning solution tank. Have read other reviews regarding the same issue and even though I haven't used any other solution other than Hoover (as the CSR's have responded to most), still leaks. Even removed the water tank so I could suction up the water/solution that had leaked onto the floor and water still leaked from the same area. Totally unacceptable considering the price of the cleaner and the Hoover brand.

    Comment on this review(earn points)

     
    1.0

    Leaky water tanks (both clean and dirty tanks)

    By JimmyD

    from Wilmington, DE, United States

    Comments about Hoover® Max Extract® Multi-Surface Pro™ Vacuum:

    I just bought this unit today and after using it for only 20 minutes I found the dirty water tank to be leaking. The dirty water tank leaks dirty water out from between the seal of the main tank and the cleanout cover while carrying the tank to empty if not held just so. The dirty water tank is made of cheap plastic that deforms under the weight of the dirty water inside the tank causing a gap in the seal.

    Comment on this review(earn points)

     
    1.0

    Disaapointed!

    By Tambra

    from Deer Park, TX, United States

    Comments about Hoover® Max Extract® Multi-Surface Pro™ Vacuum:

    This is my 3rd hoover steam cleaner. The 2 prior models were the same, so I went with this model. I used it 1 time with no problem. On the second go around it stopped dispensing the water. My husband worked with it and got it to work again, but then the next time I used it, same thing. The water would not dispense. We took the unit practically apart to find that the piece that goes into the water tank appeared to have melted or was damaged. It went to the curb! Looks like I am on the hunt for a better carpet cleaner.

    Comment on this review(earn points)

     
    1.0

    Junk plastic

    By Bud42

    from Undisclosed

    Comments about Hoover® Max Extract® Multi-Surface Pro™ Vacuum:

    I bought one about a month ago. It is great at cleaning and extraction, but it is made of junk plastic. Before it was assembled, it tipped back and broke the tab off that holds the handle upright. The first time I used the stair/upholstery nozzle, the tab that holds it on the hose broke off. The tank plugs do not fit well or tighten such that they may fall out and dump the water and/or detergent on the floor. It happened today and the handle tab broke off again when I laid it back to remove the squeegee tool. I bought mine at the Air Force Exchange and am ashamed to return it, but they will hear about my displeasure. $250 thrown away. Goodbye Hoover.

    Comment on this review(earn points)

     
    1.0

    Don't even think about it!

    By Albie M

    from Boston, Ma.

    Comments about Hoover® Max Extract® Multi-Surface Pro™ Vacuum:

    I was sent one of these to replace another Hoover that needed 3 repairs in less than two years. IMO. This Max Extract 77 uses two to 3 times the cleaner in the same area and still doesn't clean well. I do my carpets 4 times a year and if I used this unit i would not have the Time or energy to clean them more than once. Bad news! Don't even think about it! IMO and experience. Hoover makes unreliable products! One Model right after another and they just keep coming. As soon as one gets uncovered for being bad they introduce another. It is not the way a Manufacturing company should operate in today's World class manufacturing environment. Oh, Customer support seems to have no problem being untruthful. I personally believe Hoover is more interested in selling more Cleaner than Good Cleaning Machines.

    Comment on this review(earn points)

    Displaying reviews 1-5

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