Q: our 1500E Atomic Clock does not print on the cards all the time. When it doesn't, it gives a code of E-05. What does this mean, and where can I send this to for repairs? Asked on 2/5/2013 by / from Victoria, Tx Know the answer? Answer this question 1 answer A: Before sending in for pairs, try going to settings and then clicking Master Reset. This will reset the machine. Answered on 2/5/2013 by Community Answer from None
Q: We have misplaced the key for this time clock. How do we get a replacement? Asked on 7/1/2012 by Lena Know the answer? Answer this question 1 answer A: To order a replacement key for your time clock contact Lathem's customer support department at (800) 241-4990. Answered on 7/2/2012 by Community Answer from None
Q: Does this have a plug in relay control for external bell ringing Asked on 3/12/2012 by Anonymous Know the answer? Answer this question 1 answer A: Upon review with the manufacture Lathem, I am sorry no, this unit the 1500E does not have a plug in relay control for external bell ringing. However the 5000ep model does have a plug in relay board this model number is E5P-R30. To request a special order for this item please call Staples directly at 1-800-333-3330, for your item sourcing inquiry. Answered on 3/13/2012 by Laura B from Staples
Q: does this time clock show date and month? Asked on 1/12/2012 by Anonymous Know the answer? Answer this question 1 answer A: The 1500E can print the date, time and preset messages on important documents. You can choose from 13 preset messages: RCVD, SENT, IN, OUT, CFMD, FILED, PAID, USED, FAXED, VOID, ORIGN, APR'D, and CMPL'D. For more information from Lathem, you may go to http://www.lathem.com/media/93301/1500e%20brochure.pdf For pricing and availability please contact Customer Service. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 800-333-3330. Thank you for your inquiry. Answered on 2/6/2012 by Christina.M from Staples
Q: When changing the battery, do you lose all settings? How long does the battery last? Asked on 12/31/2011 by Anonymous Know the answer? Answer this question 1 answer A: This unit will never need resetting, and keeps time during power outages. There is no indication from Lathem, as to how long the battery will last. Answered on 1/17/2012 by Darlene S from Staples
Q: We need an automatic, electronic date/time stamp for document stamping, for a Corporate legal department. We stamp correspondence, subpoenas and other time-sensitive legal documents. Can this product stamp multiple lines, such as a first line for "Legal Department" and a second line for "Monday, November 28, 2011". And possibly a line for sub-category, such as "Labor Relations" or "Contracts"? Can we see a sample of the stamping to ensure it is large and legible enough for copying, scanning,etc? Please respond as soon as possible. Thank you. Asked on 11/28/2011 by Jill Divens from Jupiter, FL Know the answer? Answer this question 1 answer A: To view a sample print, please cust and paste the following link in your internet brower: http://lathem.com/products/time-recorders/1500e.aspx.Please note this is a time clock for employee payroll, and may not be the device you need for your needs. Please call Staples directly to speak with an associate who will assist you with finding something more suitable to your needs. Answered on 12/14/2011 by Darlene S from Staples
Q: I need to stamp stock certificates with hour, minute and second stamp. Does this timeclock have "seconds" on the printed stamp ? If not can you recommend a product that does Asked on 11/15/2011 by Anonymous Know the answer? Answer this question 1 answer A: I'm sorry; this time clock does not list the seconds. I recommend item# LTH5000EP, 5000E Plus Electronic Time Recorder/Document Stamp/Numbering Machine, which prints the seconds. I sincerely apologize; this time clock is not currently available through the online catalog. To order this item, please contact us at 800-333-3330 and one of our representatives will be happy to assist you. Answered on 11/22/2011 by Cara B from Staples
Q: How many employees does this accomodate? I have 14 employees and around 30 active volunteers to clock in. Asked on 10/21/2011 by Anonymous Know the answer? Answer this question 1 answer A: It is designed for business with between 10 and 200 employees. For pricing and availability please contact Customer Service. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 800-333-3330. Thank you for your inquiry. Answered on 10/31/2011 by Christina.M from Staples
Q: I cannot get the stamp position button to move on the bottom, sort of like it's jammed or stuck and printing in the middle of the timecard instead of the right side. How can I fix this? Asked on 10/6/2011 by Anonymous Know the answer? Answer this question 1 answer A: For repairs or troubleshooting, it will be necessary to contact Lathem directly at 1.800.241.4990. Answered on 10/12/2011 by Darlene S from Staples
Q: We currently use this time clock. We have lost the key to change the ribbon. How can I replace the key? Asked on 5/19/2011 by Anonymous Know the answer? Answer this question 1 answer A: Replacement keys may be available through Lathem. Please contact Lathem directly at 1-800-241-4990. Answered on 5/24/2011 by Liz C from Staples
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