Q: I just received this laptop. It will power on but nothing appears on the screen - totally black. The power cords are plugged in all the way. I took the battery pack out and then back in - that didn't help. What is wrong? Asked on 3/22/2013 by Kathleen from Surprise, AZ Know the answer? Answer this question 1 answer A: I apologize, but for technical assistance you must contact Lenovo directly at (866) 428-4465. Answered on 3/29/2013 by Darlene S from Staples
Q: 1. Is the display anti-glare or glossy-glare? 2. What is the max memory? Asked on 3/15/2013 by george Know the answer? Answer this question 1 answer A: The display is anti-glare. The max memory is 8GB but the computer has two USB slots for storing more information. Answered on 3/17/2013 by Community Answer from None
Q: Does this laptop have a single or dual processor? Asked on 3/12/2013 by John from NC Know the answer? Answer this question 1 answer A: The Lenovo Ideapad has a i5 Intel Core Processor which is Dual Core. Answered on 3/14/2013 by Community Answer from None
Q: Can this computer connect to a 5ghz wireless connection? Asked on 3/6/2013 by Concerned customer from New York Know the answer? Answer this question 2 answers A: This laptop will connect to a 5GHz wireless connection if it is N band. It will not connect to A, AC, or AD networks operating on 5GHz. Answered on 3/7/2013 by Community Answer from None A: I received your inquiry through the Question and Answer Feature of Staples.com and I apologize for I was unable to answer you directly. I believe this may be a question that the manufacture will have to research further, please feel free to contact the mfg at: http://www.lenovo.com/us/en/Answered on 3/7/2013 by Cindy from Staples
Q: Does this laptop have "WIDI" which stands for Wireless Display ? If it has WIDI, it suppose to be able to send a video and audio signal from your laptop to any WIDI capable TV. Asked on 2/23/2013 by Gabe Know the answer? Answer this question 1 answer A: The Z580 series does not have WIDI. Answered on 2/23/2013 by Community Answer from None
Q: Does this laptop have a touch screen? Asked on 2/19/2013 by Cappy Know the answer? Answer this question 1 answer A: No, this laptop does not have the touch-screen feature, but it does have a large scroll and zoom touch-pad. Answered on 2/19/2013 by Community Answer from None
Q: I have kept my laptop plugged in since I received it right around Christmas 2012. When I hover over the batter symbol it says 88% available (Plugged in, not charging) is this normal or is there a possible issue with the battery or power cord? Asked on 1/24/2013 by Lisa Marcoux from Roxboro, NC Know the answer? Answer this question 2 answers A: I don't know if 88% is correct, but Lenovo has a energy management application built in. If you open this Lenovo power management application, it allows you to select "Optimize for run time" or "Best Battery Health". When "Best Battery Health" is selected, and the laptop is connected to AC power, the battery is allowed to discharge partially. On my Z570 laptop, it discharges to 49% and stays there. When the cursor is placed over the tray icon, it says "49% available - plugged in, not charging" and stays at 49% as long as it is plugged in. This prevents overheating of the battery. Choosing "Optimize for run time" allows the battery to charge to 100%. I wish my Toshiba laptop had this feature. Answered on 3/16/2013 by Z570 owner from Fairfax, VA A: There are numerous reasons why this could be happening -a bad battery, bad cord, overcharging, BIOS update may be needed, battery may need to be re-calibrated... Your best bet, especially since you just received the computer is to contact the manufacturer and take advantage of your warranty - it may be a simple problem but you may be able to get a brand new battery if yours is defective, but do it while the machine is under warranty! Answered on 1/24/2013 by Community Answer from None
Q: Can you up grade the RAM? Asked on 1/10/2013 by Anonymous Know the answer? Answer this question 1 answer A: The specs indicate that the laptop memory is not expandable. But you could do a total replacement. Answered on 1/10/2013 by Community Answer from None
Q: Can I get this computer with Windows 7 vs. Windows 8? Am buying it for my mother and she does not want to switch to a different OS. Asked on 12/21/2012 by Anonymous Know the answer? Answer this question 1 answer A: Yes, you are able to get this laptop with Windows 7 as opposed to Windows 8. Answered on 12/21/2012 by Community Answer from None
Q: Can someone tell the the bit version of this laptop? Asked on 12/10/2012 by tjay Know the answer? Answer this question 1 answer A: This is a 64-bit Lenovo Ideapad Z580-59345254. Answered on 12/10/2012 by Community Answer from None
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