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Linksys EA6400 Smart WiFi Router

Linksys EA6400 Smart WiFi Router

Item: 280399    Model: EA6400

Linksys EA6400 Smart WiFi Router
4.0stars
( 23 reviews)
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  • Dual Band N300 + AC1300
  • Approximately 3x speed of Wireless-N
  • Smart Wi-Fi Apps, tools and mobility
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  • FREE SHIPPING, plus 5% back for Rewards Members
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Dual Band N300 + AC1300Approximately 3x speed of Wireless-NSmart Wi-Fi Apps, tools and mobilityEachDual Band N300 + AC1300Approximately 3x speed of Wireless-NSmart Wi-Fi Apps, tools and mobilityLinksys EA6400 Smart WiFi Router149.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0789745_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0789745_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0789745/Linksys-EA6400-Smart-WiFi-Router/product_280399
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$149.99
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REVIEW SNAPSHOT®

by PowerReviews
Linksys EA6400 Smart WiFi Router
 
3.9

(based on 24 reviews)

Ratings Distribution

  • 5 Stars

     

    (15)

  • 4 Stars

     

    (3)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (5)

77%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (8)
  • Easy to use (7)
  • Reliable (5)
  • Efficient (4)
  • Well built / quality (4)

Cons

    Best Uses

    • Everyday use (6)
    • Home (3)
    • Small office (3)
      • Reviewer Profile:
      • Midrange shopper (6), High bandwidth user (3)
      • Primary use:
      • Personal (12)
      • Computer Platform:
      • PC (3)
      • Was this a gift?:
      • No (8)

    Most Helpful Positive Review

     

    Does the trick for this busy household

    This was a sufficiently robust WiFi router to fulfill the needs of a household with 2 smartphones, 2 tablets, 5 pcs, 1 Chromecast, 2 game consoles and a NAS. We have all...Read complete review

    This was a sufficiently robust WiFi router to fulfill the needs of a household with 2 smartphones, 2 tablets, 5 pcs, 1 Chromecast, 2 game consoles and a NAS. We have all been able to do whatever we wanted whenever we wanted without adversely impacting any other users. No observable latency issues.
    Coverage has been complete through out the 2 story house, porches & garage.
    This model is $30 less than the EA6410 and the only difference is one less USB 3.0 port.
    Set up was a little finicky since you have to connect to a linksys website to register/activate the router. It was smooth sailing after that connection was finally made.
    Fully featured to admin the main and guest networks. Available smartphone app permits remote monitoring and device access controls. (Handy for turning off teen web access on the fly! hehe)

    VS

    Most Helpful Negative Review

     

    Impossible installation - Costly support

    Although the advertising says "Simple installation." I could not install it on my Windows 7 system. When I called support, the rep immediately asked for a credit card. He...Read complete review

    Although the advertising says "Simple installation." I could not install it on my Windows 7 system. When I called support, the rep immediately asked for a credit card. He said he could not help me without a support contract. I have never had another company charge for installation assistance! Then, it took the support rep 2 hours to install via remote access. And they call that "Simple installation." Although the advertising says "Access and control your home network from wherever you are using your smartphone, tablet, or computer," it did not perform any better than the old Linksys EA2500 that I was replacing. The signal upstairs (35 ft.) was WEAK and INTERMITTENT. When I returned the router the next day, STAPLES GAVE ME A REFUND INSTANTLY. However, it took 6 weeks and several calls to Linksys Customer Service to get a refund of the $19.99 fee they charged for the support contract. Each time when I called back, the Customer Service rep could find no record of previous discussions. So I had to spend an hour on the phone each time explaining why I deserved a refund. Although all of the reps that I spoke with were American with great voices and courteous demeanor, it be came apparent that the Linksys internal support policies and systems need significant improvement., Furthermore, it seems like Linksys needs to enhance their internal testing and Quality Assurance processes.

    Reviewed by 24 customers

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    Displaying reviews 1-5

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    (1 of 1 customers found this review helpful)

     
    1.0

    Impossible installation - Costly support

    By Technical Writer

    from Hendersonville, NC

    Verified Buyer

    Comments about Linksys EA6400 Smart WiFi Router:

    Although the advertising says "Simple installation." I could not install it on my Windows 7 system. When I called support, the rep immediately asked for a credit card. He said he could not help me without a support contract. I have never had another company charge for installation assistance! Then, it took the support rep 2 hours to install via remote access. And they call that "Simple installation." Although the advertising says "Access and control your home network from wherever you are using your smartphone, tablet, or computer," it did not perform any better than the old Linksys EA2500 that I was replacing. The signal upstairs (35 ft.) was WEAK and INTERMITTENT. When I returned the router the next day, STAPLES GAVE ME A REFUND INSTANTLY. However, it took 6 weeks and several calls to Linksys Customer Service to get a refund of the $19.99 fee they charged for the support contract. Each time when I called back, the Customer Service rep could find no record of previous discussions. So I had to spend an hour on the phone each time explaining why I deserved a refund. Although all of the reps that I spoke with were American with great voices and courteous demeanor, it be came apparent that the Linksys internal support policies and systems need significant improvement., Furthermore, it seems like Linksys needs to enhance their internal testing and Quality Assurance processes.

    Comment on this review(earn points)

    (1 of 1 customers found this review helpful)

     
    5.0

    Greatlyimproved our connection

    By 7littlebeauties

    from New Jersey

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Comments about Linksys EA6400 Smart WiFi Router:

    We got this on the computer technician's recommendation, in order to improve our internet connection. Since the phone company router is in the basement, and our home office is on the second floor, we needed an access point upstairs. This one works great! Just a word of caution, it can not be connected wirelessly. I mean it can, but it works better when it's hard wired and done by a professional.

    Comment on this review(earn points)

    (1 of 1 customers found this review helpful)

     
    5.0

    Yes to this router!

    By HeidiH

    from New Mexico

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Comments about Linksys EA6400 Smart WiFi Router:

    It became obvious even to a know almost nothing computer/internet user like me that the router that is part of our ISP's modem is not stable. So I wanted to not have issues, worries, tech calls, etc, etc, etc. The help we received from the Staples people and the product have been great. I did need to call in once to set whatever it is that needs to be set on the router and it is working perfectly. It is really nice when something actually does what it is billed as being capable of. Thanks Staples and Linksys!

    Comment on this review(earn points)

     
    5.0

    Great Router! No disappointment here!

    By WT

    from Ohio

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Comments about Linksys EA6400 Smart WiFi Router:

    This Linsys EA6499 Smart WiFi Router was recommended to me by a store associate. I did research before going to purchase a router and this particular model was on my list of possibilities. After discussing the benefits of this unit with the store associate, I purchased it. Boy, am I glad I did!! This unit is WAY better than my older 3-year old unit I was replacing. It was THE easiest YET to setup. NO disk needed!!! This unit performs greatly and has good range with very little 'lost signals' or 'drop-outs'. VERY, VERY pleased.

    Comment on this review(earn points)

    (1 of 1 customers found this review helpful)

     
    5.0

    Great performer

    By Catbird24740

    from Princeton wv

    Verified Buyer

    Comments about Linksys EA6400 Smart WiFi Router:

    Very happy with this router! Enables us to have internet access all over the house, we have previously purchased 2 others that would not allow us to stream Netflix, Xbox live and use our tablets and iPads at same time. Wish I had purchased this one first!

    Comment on this review(earn points)

    Displaying reviews 1-5

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