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Linksys EA6400 Smart WiFi Router

Linksys EA6400 Smart WiFi Router

Item: 280399    Model: EA6400

Linksys EA6400 Smart WiFi Router
4.0stars
( 30 reviews)
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  • Dual Band N300 + AC1300
  • Approximately 3x speed of Wireless-N
  • Smart Wi-Fi Apps, tools and mobility
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Dual Band N300 + AC1300Approximately 3x speed of Wireless-NSmart Wi-Fi Apps, tools and mobilityEachDual Band N300 + AC1300Approximately 3x speed of Wireless-NSmart Wi-Fi Apps, tools and mobilityLinksys EA6400 Smart WiFi Router149.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0789745_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0789745_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0789745/Linksys-EA6400-Smart-WiFi-Router/product_280399
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$149.99
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REVIEW SNAPSHOT®

by PowerReviews
Linksys EA6400 Smart WiFi Router
 
4.0

(based on 30 reviews)

Ratings Distribution

  • 5 Stars

     

    (18)

  • 4 Stars

     

    (6)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (5)

79%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (8)
  • Easy to use (7)
  • Reliable (5)
  • Efficient (4)
  • Well built / quality (4)

Cons

    Best Uses

    • Everyday use (6)
    • Home (3)
    • Small office (3)
      • Reviewer Profile:
      • Midrange shopper (6), High bandwidth user (3)
      • Primary use:
      • Personal (12)
      • Computer Platform:
      • PC (3)
      • Was this a gift?:
      • No (8)

    Most Helpful Positive Review

     

    Does the trick for this busy household

    This was a sufficiently robust WiFi router to fulfill the needs of a household with 2 smartphones, 2 tablets, 5 pcs, 1 Chromecast, 2 game consoles and a NAS. We have all...Read complete review

    This was a sufficiently robust WiFi router to fulfill the needs of a household with 2 smartphones, 2 tablets, 5 pcs, 1 Chromecast, 2 game consoles and a NAS. We have all been able to do whatever we wanted whenever we wanted without adversely impacting any other users. No observable latency issues.
    Coverage has been complete through out the 2 story house, porches & garage.
    This model is $30 less than the EA6410 and the only difference is one less USB 3.0 port.
    Set up was a little finicky since you have to connect to a linksys website to register/activate the router. It was smooth sailing after that connection was finally made.
    Fully featured to admin the main and guest networks. Available smartphone app permits remote monitoring and device access controls. (Handy for turning off teen web access on the fly! hehe)

    VS

    Most Helpful Negative Review

     

    Impossible installation - Costly support

    Although the advertising says "Simple installation." I could not install it on my Windows 7 system. When I called support, the rep immediately asked for a credit card. He...Read complete review

    Although the advertising says "Simple installation." I could not install it on my Windows 7 system. When I called support, the rep immediately asked for a credit card. He said he could not help me without a support contract. I have never had another company charge for installation assistance! Then, it took the support rep 2 hours to install via remote access. And they call that "Simple installation." Although the advertising says "Access and control your home network from wherever you are using your smartphone, tablet, or computer," it did not perform any better than the old Linksys EA2500 that I was replacing. The signal upstairs (35 ft.) was WEAK and INTERMITTENT. When I returned the router the next day, STAPLES GAVE ME A REFUND INSTANTLY. However, it took 6 weeks and several calls to Linksys Customer Service to get a refund of the $19.99 fee they charged for the support contract. Each time when I called back, the Customer Service rep could find no record of previous discussions. So I had to spend an hour on the phone each time explaining why I deserved a refund. Although all of the reps that I spoke with were American with great voices and courteous demeanor, it be came apparent that the Linksys internal support policies and systems need significant improvement., Furthermore, it seems like Linksys needs to enhance their internal testing and Quality Assurance processes.

    Reviewed by 30 customers

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    Displaying reviews 1-5

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    4.0

    Lynksys EA6400

    By Lynksys Tech Support contact. Success!

    from Poinciana, Florida

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Comments about Linksys EA6400 Smart WiFi Router:

    I purchased this router to handle the increased demand of my internet connection by the 6 or 8 devices sharing my internet connection. Not being computer literate as I could be, I was still able to resolve issues that come up with 3rd party entities such as my satellite tv provider. There were 3 or four reconfigurations that had to be accomplished in which I had to contact Linksys support. I had a little trouble keeping up with the telephone technician because he knew his craft very well and it was new to me. However, he resolved my issues completely. There is still connection issues with my wife's ipad and laptop in one room of my home. I truly can't say if it is due to home walls or weak signal transmission. But I am satified with my purchase.

    Comment on this review(earn points)

     
    4.0

    good

    By Tracy

    from Iowa

    Verified Buyer

    Comments about Linksys EA6400 Smart WiFi Router:

    It took a little bit of time to get all of our devices recognized by the Linksys router- not as easy as they say. Has made our connection on lockdown for outside devices. But now that we have set up & increased our bandwidth too, we can stream on our internet TV. No more wasting gas to rent & return movies. We live 30 min from the closest video store,so I am loving that.

    Comment on this review(earn points)

    (1 of 1 customers found this review helpful)

     
    4.0

    Good mid-priced router

    By JessicaF

    from East Bay, California

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Comments about Linksys EA6400 Smart WiFi Router:

    I hesitated buying a new router to replace my 5 year old DLink because I was worried that I couldn't install it correctly. The instructions to install this one are really easy to follow. Once it's installed, it's easy to change settings add devices and see who is on your network. I bought it for the parent controls and because I had dead spots in my house. It has solved both of those issues.. The parental controls are very easy to set up and you can set times to turn off internet access to different devices. The only thing I didn't like was when I called customer service to get help with a specific setting I was told that it was better to pay $19.95 so I could have someone get on my computer remotely and help me with the settings and I would get tech support for 1 year. I was a sucker and paid it, but then got really annoyed when he couldn't fix my issue and was handed off to another company who tried to tell me that the issue was with my computer and that for $79.99 they could "fix" my computer. I pretty much hung up on them and resolved my setting issue myself.

    Comment on this review(earn points)

     
    5.0

    Simple as 1, 2, 3.

    By Beto

    from Los Angeles, CA

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Comments about Linksys EA6400 Smart WiFi Router:

    Great range of wifi when placing it center of the house or apartment. It works smooth even when there are multiple devices connected at the same time. For those gamers out there, not much of a hastle for online gaming. It even has a neat app for smart phone (prefer to use on ipod w. Wifi connectivity since it runs on the wifi) where you can control majority on what goes on, who is on, parental control and can control on who gets priorty connection. I was recommended to this item since we have lots of devices running on wifi and i had no problems with it. Get yourself one!

    Comment on this review(earn points)

     
    5.0

    Great wireless N router

    By Richard

    from Brooklyn store 1795

    Verified Buyer

    Comments about Linksys EA6400 Smart WiFi Router:

    Great wireless n router can support up to 10 devices after that it will kick off devices that are not using the router . Have this router for more than 2 years and still working great. I love the wireless guest feature its very cool when you have family and friends over

    Comment on this review(earn points)

    Displaying reviews 1-5

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