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Linksys (EA6500) Smart Wi-Fi Dual-Band AC Router with Gigabit and 2x USB

Linksys (EA6500) Smart Wi-Fi Dual-Band AC Router with Gigabit and 2x USB

Item: 985656    Model: EA6500-NP

Linksys (EA6500) Smart Wi-Fi Dual-Band AC Router with Gigabit and 2x USB
3.5stars
( 74 reviews)
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  • Up to 1750 (450N + 1300AC) / Draft 802.11ac - compatible with a/b/g/n compatible / 2.4 GHz + 5.0 GHz frequency band
  • Advanced WPA2 encryption and integrated firewall. security / 4 x 10/100/1000 LAN ports / 2 x USB
  • App enabled for iOS and Android devices to manage your home network
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Up to 1750 (450N + 1300AC) / Draft 802.11ac - compatible with a/b/g/n compatible / 2.4 GHz + 5.0 GHz frequency bandAdvanced WPA2 encryption and integrated firewall. security / 4 x 10/100/1000 LAN ports / 2 x USBApp enabled for iOS and Android devices to manage your home networkEachUp to 1750 (450N + 1300AC) / Draft 802.11ac - compatible with a/b/g/n compatible / 2.4 GHz + 5.0 GHz frequency bandAdvanced WPA2 encryption and integrated firewall. security / 4 x 10/100/1000 LAN ports / 2 x USBApp enabled for iOS and Android devices to manage your home networkLinksys (EA6500) Smart Wi-Fi Dual-Band AC Router with Gigabit and 2x USB179.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0820548_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0820548_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0820548/Linksys-EA6500-Smart-Wi-Fi-Dual-Band-AC-Router-with-Gigabit-and/product_985656
Price:
$179.99
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REVIEW SNAPSHOT®

by PowerReviews
Linksys (EA6500) Smart Wi-Fi Dual-Band AC Router with Gigabit and 2x USB
 
3.7

(based on 74 reviews)

Ratings Distribution

  • 5 Stars

     

    (36)

  • 4 Stars

     

    (13)

  • 3 Stars

     

    (7)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (15)

72%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (54)
  • Fast connection (36)
  • Fast (33)
  • Reliable connection (32)
  • Secure connection (30)

Cons

  • Unreliable connection (16)
  • Difficult to set up (10)
  • Slow connection speed (5)

Best Uses

  • Home network (46)
  • Small networks (14)
  • Large networks (5)
  • Home (4)
  • Secure networks (4)
    • Reviewer Profile:
    • High bandwidth user (55), Low bandwidth user (9)
    • Primary use:
    • Personal (61), Business (11)
    • Computer Platform:
    • PC (56), Mac (13)

Most Helpful Positive Review

 

Great Router

I upgraded to this router from a Linksys WRT400N. At that time it was 5 years old. It would just randomly drop internet and got to the point where it was a 12 hour...Read complete review

I upgraded to this router from a Linksys WRT400N. At that time it was 5 years old. It would just randomly drop internet and got to the point where it was a 12 hour interval occurrence. I called Linksys and even though the router was well out of warranty they confirmed that it was going bad and did offer if I wanted to go through them they would trade it in and give me a discount. I did not choose that option but for a company to offer it was well worth it I just did not want to wait.

I chose to go with this router for the options of the fast networking. I have the Extreme Service from Roadrunner and want all my devices to run at the fastest they can. Starting out that they are providing me with 50mbps speed to begin with the basic router would just not handle it.

I would highly recommend this router for gamers/business consumers. What I am running currently is the following:
1 - Gaming PC
1 - Xbox 360
1 - PS3
1 - Network Harddrive (ALL smartphones/computers back up to this device)
2 - Blu Ray (wireless)
2 - Smart (Wireless) TVs
4 - Laptops
5 - Smart Phones

With all that running continuously, I have never had one problem with the router. I have even purposefully streamed media content on the blurays, gaming devices, phones, computers and TVs and still have not had a single hiccup even with backing up to the network drive.

I also have to say the network usb options of storage/printer sharing can not be beat. I use them especially for my Brother AIO and it is great for quick backups to a USB device.

I have to say that I have always used Cisco/Linksys products and always will for the reliability and customer service they provide. They are the best in networking for a reason and anyone who ever has a problem I would highly recommend talking with their customer support because they will be more than willing to support you with any needs/problems you may have.

VS

Most Helpful Negative Review

 

When it works it's great.

The Good: It's fast, the user interface (once you get it working) is slick, and it comes packed with options.

The Bad: My biggest complaint, and why the unit...Read complete review

The Good: It's fast, the user interface (once you get it working) is slick, and it comes packed with options.

The Bad: My biggest complaint, and why the unit was returned for and ASUS unit, is that every night it would drop the wifi network. The hard connection remained, but the wifi network would stay down until I power cycled the unit. I dealt with tech support three times over this issue, there solution was to change random settings each time. Eventually they tried to cast blame on a microwave or cordless phone, but none of those are within 40 feet of the unit (we don't even have a cordless phone), and weren't running during the outage.

It's my belief that the firmware is causing the problem because the unit is running the old firmware and will not update to the latest version. I went over this with tech support each time, but they skirted the issue, opting to change settings again. It's my belief that the only way to update it is through a command line process that the average customer won't be able to do (myself included) and they know this.

The unit comes with no physical instructions like most units do. A simple sheet of paper with a quick start guide would have saved at least one online tech support chat. The most confusing thing for me was that between this router and my last Cisco router they've done away with a software based UI for a web based solution. A simple piece of paper outlining that would have saved more than they paid in tech support than they saved by not printing the paper.

My frustration with this unit led me to look up articles on routers and I found that the comparable ASUS router is much faster. I've had it hooked up for three days now with no sign of the dropped network issue that the Linksys was plagued with leading me to conclude that the problem was not environmental as Linksys tech support wanted me to believe, but instead was caused by the router itself. It was as if they just wanted me to get comfortable with the idea of needing to power cycle the unit every morning when I got up, as if that was a good solution for a router this expensive.

I've been a loyal Linksys customer for years, but it looks like Cisco rushed this to market a little too soon, the result of which was the loss of my trust in them as a customer.

Reviewed by 74 customers

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1.0

stops communicating with modem

By ADY

from Pa

This customer has reached Intern level on the Staples.com Leaderboard

Comments about Linksys (EA6500) Smart Wi-Fi Dual-Band AC Router with Gigabit and 2x USB:

Stops communicating with modem. had it replaced once after 90 days. I was given a lot of hassle because it was after 90 days and they said no technical support after 90 days.

I had to be nastyand speak to supervisor in order for them to give me support so i could get them to replace the route and then I had to pay $10.00 for shipping. A 1 year warrenty should mean free technical support and no hassle getting it replaced.

Comment on this review(earn points)

 
5.0

Lynksys EA6500

By Rick

from Holtsville NY

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Linksys (EA6500) Smart Wi-Fi Dual-Band AC Router with Gigabit and 2x USB:

Easy to set up. I get aprox. 35mbps download, and aprox. 30 to 35 mbps upload. My laptop, and phone,and printer, and my son's laptop, phone all use the router and work great.

Comment on this review(earn points)

 
1.0

I really mean no stars!

By J. Gon

from Riverside, CA

About Me high bandwidth user

Verified Buyer

Pros

  • Easy To Set Up

Cons

  • Bad Range
  • Unreliable connection

Best Uses

  • None

Comments about Linksys (EA6500) Smart Wi-Fi Dual-Band AC Router with Gigabit and 2x USB:

Horrible customer service. The rep. couldn't resolve the issues with the router and basically was like oh well sorry, if you have any other issues contact us again. I have never had a rep. just quit after the first attempt to diagnose the problem. The worst part is that I can't return the router to the store, it really began to act up about 20 days after I bought it. I should have returned it after the first few times it started to act up. I really don't think that I will ever buy a Linksys again.

  • Primary use:
  • Personal
  • Computer Platform:
  • PC

Comment on this review(earn points)

(1 of 1 customers found this review helpful)

 
1.0

JUNK.

By Dan

from NH

About Me high bandwidth user

Verified Buyer

Pros

    Cons

    • Cant Access Router
    • Cant Access Smart Feature
    • Difficult To Set Up
    • Support Awful

    Best Uses

    • Paperweight

    Comments about Linksys (EA6500) Smart Wi-Fi Dual-Band AC Router with Gigabit and 2x USB:

    Bought this to replace netgear that didn't support more than 4 wireless users at once. Set it up and can not access the router, called Lynxsys Support and after over an hour on the phone they could not get it working. Don't waste your money. Will return and go back t old router, at least I could access the settings, passwords etc.

    • Primary use:
    • Personal
    • Computer Platform:
    • PC

    Comment on this review(earn points)

     
    5.0

    Linksys EA6500

    By Sparky

    from Litchfield NH

    About Me Low bandwidth user

    Verified Buyer

    Pros

    • Fast Connection Speed
    • Reliable connection
    • Secure Connection
    • Smart Features

    Cons

    • Difficult To Set Up

    Best Uses

    • Home network

    Comments about Linksys (EA6500) Smart Wi-Fi Dual-Band AC Router with Gigabit and 2x USB:

    This unit is the best I have own, It has a very usefull sothware. A bit hard the get it to see the modem but now it's working just fine.

    • Primary use:
    • Personal
    • Computer Platform:
    • PC

    Comment on this review(earn points)

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