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ARRIS / Motorola SURFboard DOCSIS 3.0 Wireless Cable Modem Gateway, SBG658

ARRIS / Motorola SURFboard DOCSIS 3.0 Wireless Cable Modem Gateway, SBG658

Item: 927430    Model: SBG6580

ARRIS / Motorola SURFboard DOCSIS 3.0 Wireless Cable Modem Gateway, SBG658
4.5stars
( 331 reviews)
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  • Up to 8x faster than a DOCSIS 2.0 modem
  • Plug-and-play installation
  • Wi-Fi Pairing button for easy WPS wireless connections
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
  • FREE Shipping to store ( Learn More )
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Up to 8x faster than a DOCSIS 2.0 modemPlug-and-play installationWi-Fi Pairing button for easy WPS wireless connectionsEacheXtreme Broadband Cable Modem GatewayUp to 8x faster than a DOCSIS 2.0 modemPlug-and-play installationWi-Fi Pairing button for easy WPS wireless connectionsARRIS / Motorola SURFboard DOCSIS 3.0 Wireless Cable Modem Gateway, SBG658134.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0885418_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0417507_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0885418_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0417507_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0885418http://www.staples-3p.com/s7/is/image/Staples/s0417507http://www.staples-3p.com/s7/is/image/Staples/s0417508_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0417508_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0417508/Motorola-SBG6580-SURFboard-DOCSIS-30-eXtreme-Broadband-Cable-Modem-Gateway/product_927430
Price:
$134.99
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REVIEW SNAPSHOT®

by PowerReviews
MotorolaARRIS SURFboard DOCSIS 3.0 Wireless Cable Modem Gateway (SBG6580)
 
4.3

(based on 331 reviews)

Ratings Distribution

  • 5 Stars

     

    (195)

  • 4 Stars

     

    (92)

  • 3 Stars

     

    (22)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (18)

91%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (200)
  • Fast (182)
  • Highly compatible (144)
  • Secure (101)
  • Small (82)

Cons

  • Unreliable (13)
  • Heavy / bulky (7)
  • Slow (6)
  • Unreliable connection (6)
  • Difficult to set up (5)

Best Uses

  • Home (147)
  • Home network (63)
  • Small office (59)
  • Secure networks (47)
  • Computer equipment (31)
    • Reviewer Profile:
    • High bandwidth user (166), Low bandwidth user (58), Quality oriented (37), Budget shopper (10)
    • Primary use:
    • Personal (259), Business (29)
    • Computer Platform:
    • PC (249), Mac (21), Other (11)

Most Helpful Positive Review

 

Poor Reviews are wrong

On another site this modem/wireless router is extremely poorly rated and almost made me decide not to buy. But those reviews all seem to be wrong, at least so far. (I have...Read complete review

On another site this modem/wireless router is extremely poorly rated and almost made me decide not to buy. But those reviews all seem to be wrong, at least so far. (I have only been connected 5 days, and, should note that I am primarily using this over a wired connection and not the wireless.)
First, connection to Comcast could not have been easier. I did not even need to call them. A screen popped up asking me to enter the magic numbers and I was on.
The wireless connection was a little more confusing as the instructions did not make clear the password to use and I needed to go to youtube for videos showing me what to do. Don't even bother with Motorola's website. It is worthless.
The wireless range is sufficient for my uses, probably about 45 feet through a single wall and 35 feet through 2 walls.
This modem is speedy, improving my download speed from 5.73 mbps to 25.50 and upload from 3.31 to 3.84, which is fine for me.
Other reviews indicated you needed to tweek the default firewall setting to turn off "IP Flood Detection", but on mine, that was already correctly set as off as the default so speeds were good from the start.
The combined modem/router is a good idea with fewer wires, no compatibility issues and a single set-up.

VS

Most Helpful Negative Review

 

Reconsider if using with Comcast

This unit has zero support from the manufacturer. Setting up is not difficult but staying online is. It drops off more frequently than you would think a product that costs as much s this...Read complete review

This unit has zero support from the manufacturer. Setting up is not difficult but staying online is. It drops off more frequently than you would think a product that costs as much s this does would. I thought that the problem was the cable company, and argued with them many times over this issue. I was rearranging some equipment and it dropped off line, so I went through the normal cable company restart procedures and nothing. Rebooted, reset to factory settings, nothing. Had cable company check it, nothing. Cannot get Motorola to help, to even online. You go to the company support and only thing available is online chat where they quickly whisk you off to a different company online chat where you're diverted and never really get a solution to your problem. No firmware updates no nothing.
Would I recommend this, absolutely not. Even the unit that I abandoned to upgrade to this still works, and so does the wifi that I abandoned to consolidate to this.
This is a loser, don't buy unless you are I not pain.

Reviewed by 331 customers

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Displaying reviews 1-5

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5.0

Arris / Motoraola Modem Wi-Fi

By Vince

from Rchester, New York 14612

Verified Buyer

Comments about Motorola ARRIS SURFboard DOCSIS 3.0 Wireless Cable Modem Gateway (SBG6580):

Easy to follow directions, workes great, it will save me from paying rental to Time Warner for their equipment.

Comment on this review(earn points)

 
5.0

Working like a horse

By DB

from Buena Park, CA

Verified Buyer

Comments about Motorola ARRIS SURFboard DOCSIS 3.0 Wireless Cable Modem Gateway (SBG6580):

I got this modem to use with Time warner cable service. It is working like a charm. i would recommend to all to buy this modem, with this modem and Time warner internet service you can beat any AT &T service is available in current market. Winner over AT & T service.

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5.0

Excellent broadband wireless modem-

By Baldeagle

from San Diego

Verified Buyer

Comments about Motorola ARRIS SURFboard DOCSIS 3.0 Wireless Cable Modem Gateway (SBG6580):

Very easy to install and has the best wireless coverage throughout the building

Comment on this review(earn points)

 
1.0

terrible router

By ALEC

from chino hills

This customer has reached Intern level on the Staples.com Leaderboard

Comments about Motorola ARRIS SURFboard DOCSIS 3.0 Wireless Cable Modem Gateway (SBG6580):

This is a terrible router. the wifi connection drops constantly

Comment on this review(earn points)

 
4.0

Cable Modem & WiFi N Router by Motorola

By Bill

from Fort Myers,Fl

Verified Buyer

Comments about Motorola ARRIS SURFboard DOCSIS 3.0 Wireless Cable Modem Gateway (SBG6580):

NoComments:

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