Store Locator
Track Order
Close X

New Customer ? Start Here.

SEARCH
MAKE more HAPPEN
MAKE more HAPPEN
MAKE more HAPPEN
 

New day. New Daily Deals. Get them before they are gone!

WEEKLY AD
Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Gateway

Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Gateway

Item: 927430    Model: SBG6580

Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Gateway
4.5stars
( 311 reviews)
SHARE:
  • Ethernet connectivity ensures compatibility with most PC, Mac or UNIX network-ready systems
  • 10/100/1000Base-T Gigabit Ethernet for blazing speed
  • Downstream data speeds up to 200 Mbps and upstream data speeds up to 120 Mbps for quick response time
See more details
  • FREE SHIPPING, plus 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
  • FREE Shipping to store ( Learn More )
  • Online Only
Ethernet connectivity ensures compatibility with most PC, Mac or UNIX network-ready systems10/100/1000Base-T Gigabit Ethernet for blazing speedDownstream data speeds up to 200 Mbps and upstream data speeds up to 120 Mbps for quick response timeEacheXtreme Broadband Cable Modem GatewayEthernet connectivity ensures compatibility with most PC, Mac or UNIX network-ready systems10/100/1000Base-T Gigabit Ethernet for blazing speedDownstream data speeds up to 200 Mbps and upstream data speeds up to 120 Mbps for quick response timeMotorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Gateway134.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0417507_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0417507_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0417507http://www.staples-3p.com/s7/is/image/Staples/s0417508_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0417508_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0417508/Motorola-SBG6580-SURFboard-DOCSIS-30-eXtreme-Broadband-Cable-Modem-Gateway/product_927430
Price:
$134.99
Each

Currently Out of Stock.

Add to Favorites


REVIEW SNAPSHOT®

by PowerReviews
Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Gateway
 
4.3

(based on 312 reviews)

Ratings Distribution

  • 5 Stars

     

    (181)

  • 4 Stars

     

    (89)

  • 3 Stars

     

    (22)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (16)

91%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (200)
  • Fast (182)
  • Highly compatible (144)
  • Secure (101)
  • Small (82)

Cons

  • Unreliable (13)
  • Heavy / bulky (7)
  • Slow (6)
  • Unreliable connection (6)
  • Difficult to set up (5)

Best Uses

  • Home (147)
  • Home network (63)
  • Small office (59)
  • Secure networks (47)
  • Computer equipment (31)
    • Reviewer Profile:
    • High bandwidth user (166), Low bandwidth user (58), Quality oriented (37), Budget shopper (10)
    • Primary use:
    • Personal (259), Business (29)
    • Computer Platform:
    • PC (249), Mac (21), Other (11)

Most Helpful Positive Review

 

Poor Reviews are wrong

On another site this modem/wireless router is extremely poorly rated and almost made me decide not to buy. But those reviews all seem to be wrong, at least so far. (I have...Read complete review

On another site this modem/wireless router is extremely poorly rated and almost made me decide not to buy. But those reviews all seem to be wrong, at least so far. (I have only been connected 5 days, and, should note that I am primarily using this over a wired connection and not the wireless.)
First, connection to Comcast could not have been easier. I did not even need to call them. A screen popped up asking me to enter the magic numbers and I was on.
The wireless connection was a little more confusing as the instructions did not make clear the password to use and I needed to go to youtube for videos showing me what to do. Don't even bother with Motorola's website. It is worthless.
The wireless range is sufficient for my uses, probably about 45 feet through a single wall and 35 feet through 2 walls.
This modem is speedy, improving my download speed from 5.73 mbps to 25.50 and upload from 3.31 to 3.84, which is fine for me.
Other reviews indicated you needed to tweek the default firewall setting to turn off "IP Flood Detection", but on mine, that was already correctly set as off as the default so speeds were good from the start.
The combined modem/router is a good idea with fewer wires, no compatibility issues and a single set-up.

VS

Most Helpful Negative Review

 

works at first...

I'm on my second one and it too needs to be replaced. The first one had a dead port when I bought it, so I returned it to staples and got a new...Read complete review

I'm on my second one and it too needs to be replaced. The first one had a dead port when I bought it, so I returned it to staples and got a new one. The second one has a weird wireless problem where after 8 hours or so, the wireless will drop out for about 15 minutes. Also, the longer it is on, the higher the ping times to the local address of the modem get.

Configuring one of these is counter intuitive at times. For example, if you want to assign something a DHCP reservation, you have to find the entry in the table of reservations, DELETE the entry, and then add it in a separate table above the reservation table.

I liked the idea of getting a wirelss router, cable modem, and gigabit router all in one since I need all those things and thought it would be a great way to keep things neat and save on electricity, but honestly all the time I have spent trying to troubleshoot this thing has cost way more than powering three separate devices would have. Which brings me to my next point.

So far I have contacted tech support about six times. The first time they had me reboot it and called it a day. Then when I started logging the behavior of it, they said it was the walls of my house. When I said I was on a laptop 10 feet from the modem with nothing in between, they said there must be interference and I should try a different channel and call back. After a day of trying channels, 1, 6, and 11, I called back, and they actually had me try ALL the other channels. I explained that when I dropped back to my old wireless AP I didn't have any problems, but that wasn't good enough for the tech. After having the problem with the other 8 channels, they had me disable WMM and disable wireless n-mode and run it a day.

Each time I called, I think I sat on hold 15 minutes before explaining everything all over again to a new tech. The last time I called in, they had me do a factory reset, and now want me to run it a day.

Changing channels, and other settings in a modem is no problem for me, but I can't recommend this modem to anyone, because how many end users would put up with that kind of stuff?

To add insult to injury, if you do have to get one of these replaced under warrantee, you have to pay $5 for them to cross ship you one AND pay return shipping.

Now that I have had the second one replaced I'm still having the problem where it drops offline. Motorola/Arris says that it must be the buggy firmware the Time Warner is pushing down and I have to call Time Warner and they won't send me another modem.

Reviewed by 312 customers

Sort by

Displaying reviews 1-5

Back to top

Previous | Next »

 
3.0

Very Easy to Set Up

By falcon2195

from Philadelphia

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Gateway:

It was surprisingly pricey, but I think a good idea in the long run to buy this instead of renting from my cable company. I will have to see how long this technology stays relevant and able to keep up with internet provider speeds. Very easy to set up even while dealing with my cable company. I do seem to have some trouble with the wireless strength but I have had trouble with wireless in the past with other routers as well so it is possibly my laptop. Does not come with a coaxial cable to make sure you have one of those handy. Looks nice and neat in my room without crazy atennae and other things.

Comment on this review(earn points)

 
5.0

works great

By mepley

from madisonville.lu

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Gateway:

easy to install.. takes the place of router and modem all in one small box

Comment on this review(earn points)

 
5.0

SURFboard - ing

By Shell

from Claremont NH

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Gateway:

This is my first broadband modem... I was a bit leery as to whether or not I would be able to figure out how to connect it to my wireless devices. I was given wonderful support from Staples and Motorola. Now it is just perfect and lives up to all of my expectations...
The other aspect that really makes this purchase a smart idea is that I do not have to "rent" from my internet provider. This purchase will pay for itself in just a little over 12 months. I am confident that this product will last beyond and will actually save me the additional monthly fees after it pays for itself... Well worth buying... Happy SURFboard - ing!!

Comment on this review(earn points)

 
5.0

gr8 product.. fast internet speeds...

By raj

from kearny,nj

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Gateway:

i dint wanted to pay monthly rental for cable company, so bought this item.. its just awesome...works well.. never disconnected so far...

Comment on this review(earn points)

 
5.0

Cable Modem and router , works perfectly

By Nader

from Oviedo, Florida

Verified Buyer

Comments about Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Gateway:

I have it for a month now, it works as it should be....
no issues at all.... easy to install....

Comment on this review(earn points)

Displaying reviews 1-5

Back to top

Previous | Next »

Deals! Get them now
SUBMIT
Join us on: