Q: What is firmware version of this SB6121 modem? My ISP provider asks for Motorola SB6121 firwware version 1.0.6.1. Thanks, Michael Asked on 5/14/2013 by mike Know the answer? Answer this question 1 answer A: The Motorola SB6121 with Firmware Version 1.0.6.1 is the current verison of the software (released last spring). Answered on 5/15/2013 by Bonnie B from Staples
Q: From top light to bottom. Top is steady green, next steady blue, next steady green, next steady green and last is blinking blue. Do I need to be concerned? I have a wireless router hooked to it. Wireless connections and internet are working fine. Asked on 4/3/2013 by YazzieOfFlagstaff from Flagstaff, AZ Know the answer? Answer this question 1 answer A: Please contact Motorola for product assistance at (800) 353-2729. Answered on 4/5/2013 by Bonnie B from Staples
Q: is this modem compatible with windows 8 Asked on 2/12/2013 by ramin Know the answer? Answer this question 2 answers A: Yes it is. This cable modem has a standard Ethernet jack on the back. You would typically connect this to jack to your wireless router your Ethernet switch, but it could also be directly connect to you computer. It uses standard the Internet protocols and functions independent of what operating system you use on your computer. Answered on 2/15/2013 by Community Answer from None A: Unfortunately, this Modem is not compatible with Windows 8. It is compatible with Windows Vista™, 2000, XP or 7. To place an order for this item, please contact Staples at 1-800-333-3330. Answered on 2/15/2013 by Justin G. from Staples
Q: Does this product offer wireless connectivity, or will I also need to purchase a wireless router? Asked on 12/29/2012 by Anonymous Know the answer? Answer this question 1 answer A: This is a broad-band Internet modem that offers a direct connection to the Internet, it does not function as a wireless router. You still need a router if you want a wireless connection to the Internet. Answered on 12/31/2012 by Community Answer from None
Q: Hi - can you confirm compatibility with the following products/services? 1. Charter Cable 2. LINKSYS - Wireless-G Broadband Router (model WRT54G) 3. LINKSYS - VOIP internet phone adapter (modoel PAP2T) All of the above are currently connected to a rented (Charter)8yr old modem, which I believe is some version of a Motorola Surfboard. Asked on 8/3/2012 by Laverne from Worcester, MA Know the answer? Answer this question 1 answer A: I can't confirm compatibility with you cable provide, you have to ask them. Some cable system use coding on modems so have to lease one from them. Call Charter ask. The Linksys router and VoIP are fully compatible. Answered on 8/3/2012 by Community Answer from None
Q: Does this modem work with ATT DSL or UVerse? Asked on 7/2/2012 by SM from Atlanta Know the answer? Answer this question 1 answer A: This Motorola SURFboard cable modem is not compatible with AT&T DSL or Uverse and will not work with either. Answered on 7/2/2012 by Community Answer from None
Q: Can I get wireless on this device? Asked on 3/22/2012 by Nikki from Grand Haven, MI Know the answer? Answer this question 1 answer A: No, unfortunately this is not a wireless product. It is ethernet connection only. Answered on 3/23/2012 by Community Answer from None
Q: I would like to know if the Motorola SB6121 has an ENERGY CONSERVATION SWITCH to Powers on and off the cable modem Asked on 2/16/2012 by AirThunder from Brandywine, MD Know the answer? Answer this question 1 answer A: No, it has a standard on/off switch. Answered on 2/17/2012 by Community Answer from None
Q: will this modem work with time warner cable? Asked on 1/23/2012 by Anonymous Know the answer? Answer this question 1 answer A: Yes this is one of the recommended models from Time Warner Answered on 4/3/2013 by Lori from Walkertown, NC
Q: Where can I find the motorola surfboard sbg 900 Asked on 1/13/2012 by Need to return this cable modem quickly from Huntsville, Alabama Know the answer? Answer this question 1 answer A: I would suggest contacting our customer support line, I was unable to find the item, but we may be able to special order this item for you. You can reach our customer support line at 800-333-3330. Answered on 2/10/2012 by Sarah P from Staples
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