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NETGEAR ADSL2+ Broadband Modem (DM111PSP)

NETGEAR ADSL2+ Broadband Modem (DM111PSP)

Item: 421483    Model: DM111PSP-100NAS

NETGEAR ADSL2+ Broadband Modem (DM111PSP)
4.5stars
( 134 reviews)
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  • Cost-effective connectivity to high-speed DSL Internet
  • Compatible with all major DSL Internet service providers
  • Quick and easy connection to computer or wireless router with Smart Wizard setup
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Cost-effective connectivity to high-speed DSL InternetCompatible with all major DSL Internet service providersQuick and easy connection to computer or wireless router with Smart Wizard setupEachCost-effective connectivity to high-speed DSL InternetCompatible with all major DSL Internet service providersQuick and easy connection to computer or wireless router with Smart Wizard setupNETGEAR ADSL2+ Broadband Modem (DM111PSP)49.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0460798_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0460799_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0460798_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0460799_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0460798http://www.staples-3p.com/s7/is/image/Staples/s0460796_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0460796_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0460796http://www.staples-3p.com/s7/is/image/Staples/s0460799http://www.staples-3p.com/s7/is/image/Staples/s0460797_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0460797_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0460797/NETGEAR-Broadband-DSL-Modem-ADSL2-DM111PSP/product_421483
Price:
$49.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
NETGEAR ADSL2+ Broadband Modem (DM111PSP)
 
4.3

(based on 134 reviews)

Ratings Distribution

  • 5 Stars

     

    (73)

  • 4 Stars

     

    (42)

  • 3 Stars

     

    (10)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (7)

89%

of respondents would recommend this to a friend.

Pros

  • Easy to use (65)
  • Easy to install (47)
  • Attractive (34)
  • Durable (18)
  • Easy to set up (18)

Cons

  • Difficult to install (11)

Best Uses

  • Living room (11)
  • Everyday use (10)
  • Replacement (10)
  • Upgrade (7)
  • Home (4)
    • Reviewer Profile:
    • Casual do-it-yourselfer (28), Avid do-it-yourselfer (18), Budget shopper (9), Professional (9), Beginner (8)
    • Primary use:
    • Personal (19)
    • Was this a gift?:
    • No (10)

Most Helpful Positive Review

 

Worked like a charm

We were concerned that we would need codes to set the Netgear modem to go with our DSL broadband. We checked with our provider who indicated that we should be able to set it...Read complete review

We were concerned that we would need codes to set the Netgear modem to go with our DSL broadband. We checked with our provider who indicated that we should be able to set it up with little difficulty. He was right. We tied it in with our Netgear router plugged it in, and it was up and running within a minute. It provided significantly faster service than the old modem. We are very pleased.

VS

Most Helpful Negative Review

 

It's my reasoning, yours may vary.

I bought this DSL modem because I had switched from Linksys routers/range extenders to Netgear awhile back and wanted to get rid of the unreliable modem that Centurylink/Embarq supplied since they wanted to...Read complete review

I bought this DSL modem because I had switched from Linksys routers/range extenders to Netgear awhile back and wanted to get rid of the unreliable modem that Centurylink/Embarq supplied since they wanted to charge me to replace their junk.

Installation SHOULD have been a snap but when I called Netgear's tech support to walk through it just to save me the time, after over 2 hours and being hung up on once, I was told to take the modem back to Staples for a replacement. I spent another 20 or so minutes troubleshooting on my own and lo and behold it works just fine, in spite of the lousy tech support.

Bottom line: Call it what you will but ALL future purchases of computer peripherals will be preceded by an investigation/verification of their tech support. I refuse to pay good money for good equipment unless it is backed by competent and yes, American tech support. If it were competent foreign assistance that would be one thing but when you combine a lack of understanding the language nuances you're be spoken to in and add a lack of understanding of the equipment/problem you're being asked to resolve, nothing gets resolved. I have better things to do than waste over 2 hours on the phone to India and because they were clueless, yes CLUELESS as to how to remedy the problem, much less what the actual problem was, drop to the bottom of their script and tell me to return a perfectly good modem. Never again!!!

That said, I do like Netgear's product and would love to replace future 'expired' equipment with more from them but when the time comes, if I'm still reaching clueless Ramesh on the tech support line, I'll be looking for another brand to purchase.

Reviewed by 134 customers

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Displaying reviews 1-5

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4.0

Nice Product

By ro

from Logan, UTah

Verified Buyer

Comments about NETGEAR ADSL2+ Broadband Modem (DM111PSP):

This product was easy to install and to set up. I had it operating within minutes of connection to it and setting the password.

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3.0

Patience is a virtue!

By Guest Teacher

from Ft Myers, FL

Verified Buyer

Comments about NETGEAR ADSL2+ Broadband Modem (DM111PSP):

This unit was far from being plug and play! It was purchased to replace a "rented" ancient CenturyLink modem. According to the promo it should have been easy... nothing could have been further from the truth! Needed far too much time to piece the puzzle... finally a call to Netgear Tech Support (in India no less) rectified the problem. The modem works just fine now... most users, however, would not have had the patience to see it through.

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5.0

netgear

By brett c

from nh

Verified Buyer

Comments about NETGEAR ADSL2+ Broadband Modem (DM111PSP):

Great product

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5.0

netgear broadband adsl2

By bc

from keene nh

Verified Buyer

Comments about NETGEAR ADSL2+ Broadband Modem (DM111PSP):

Great product

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3.0

Star rating is independant from performa

By Fotoman

from Sevierville, TN

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about NETGEAR ADSL2+ Broadband Modem (DM111PSP):

I have chosen a middle of the road rating because this WAS AND IS the only DSL modem that I could purchase locally. Comcast had some great internet deals. Originally, I had purchased a cable modem the was compatible with Comcast. After SIX+++ hours on the phone with Comcast, I decided to stick with ATT. It just wasn't worth the aggravation of dropped calls and attempting to communicate with individuals not fluent in English. One positive statement that I can make about this modem is that it is faster than my old Motorola modem!

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