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Olympus® AS-2400 PC Transcription Kit for Digital Recorders

Olympus® AS-2400 PC Transcription Kit for Digital Recorders

Item: 445158    Model: 147588

Olympus® AS-2400 PC Transcription Kit for Digital Recorders
4.0stars
( 1 reviews)
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  • Foot control
  • Streamline data sharing and distribution of dictations
  • Automatically download files when the recorder is connected to a PC
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Foot controlStreamline data sharing and distribution of dictationsAutomatically download files when the recorder is connected to a PCEachFoot controlStreamline data sharing and distribution of dictationsAutomatically download files when the recorder is connected to a PCOlympus® AS-2400 PC Transcription Kit for Digital Recorders192.89USDhttp://www.staples-3p.com/s7/is/image/Staples/s0527059_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0527059_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0527059/Olympus-AS-2400-PC-Transcription-Kit-for-Digital-Recorders/product_445158
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REVIEW SNAPSHOT®

by PowerReviews
Olympus® AS-2400 PC Transcription Kit for Digital Recorders
 
2.5

(based on 2 reviews)

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Reviewed by 2 customers

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(1 of 1 customers found this review helpful)

 
1.0

Incompatability with other Olympus apps

By Karl Anderson

from Rutland, VT

This customer has reached Intern level on the Staples.com Leaderboard

Comments about Olympus® AS-2400 PC Transcription Kit for Digital Recorders:

Transcription product works fine but it does not support files in M4A format which are produced by the free Olympus Dictation App for iPhone.. Olympus did not respond to emails asking for help. When we called their customer service hotline the very nice lady on the line told us to get a free M4A to ,wav file converter online.

After dodging the multiple attempts to install malware into our computer we got a program that converted the files but even that had numerous ads and pop-ups associated with it whenever you try to close out of the "free" converter program.

Ultimately the solution seemed to be pay extra for the Hugo dictation app that puts the files in the proper format that can be uploaded to this transcription program.

But even that had it's hiccups since the automatic email/FTP integration that supposedly existed (according to Hugo website) in the Olympus transcription software was nowhere to be found. It seems that perhaps we should have purchased the "DSS pro" version of the Olympus transcription software in order to have this feature of automatic email/FTP integration.

Why does this have to be so hard? Why can't Olympus tell you this up front rather than making people wade through the confusion and frustration of products that do not work with each other? Very frustrating experience and a lot of wasted time. User manual and online "help" is next to useless and customer service from Olympus is non-existent apparently other than baffled lady unable to offer any real assistance other than reference to malware-peddlling websites.

The capability to produce a dictation app that is compatible with Olympus software is clearly out there the guys from Hugo dictation are selling it. Why can't Olympus figure it out and make it so that the program takes advantage of the automatic email/ftp integration? Or at the very least tell you what your options are so we can make intelligent decisions rather than muck around in the internet trying to engineer our own fixes to their failure to anticipate the needs of the market?

Karl C. Anderson

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(1 of 1 customers found this review helpful)

 
4.0

good machine

By toemeister

from SLC. UT

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

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        Comments about Olympus® AS-2400 PC Transcription Kit for Digital Recorders:

        My non-tech savey receptionist had a hard time getting it downloaded and working.
        Otherwise it appears to work well.

        • Was this a gift?:
        • No

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