Q: Is there a charge to port my present phone number? Asked on 1/13/2013 by Anonymous Know the answer? Answer this question 1 answer A: Yes, in order to keep your existing phone number, there is a one-time charge of $39.99. Answered on 1/13/2013 by Community Answer from None
Q: What is the manufacturer's model number of this product? I'm finding two different Telo models out there. 100-0201-100 and 100-0201-310 Asked on 11/13/2012 by lee Know the answer? Answer this question 1 answer A: The manufacturer's model number is "OOMATELO". This is the only model number for the Ooma VoIP phone. You might be looking at an additional handset to add to the basic system. Answered on 11/13/2012 by Community Answer from None
Q: does the phone come with voice mail? Asked on 3/1/2012 by clara from Hendersonville, Tn Know the answer? Answer this question 2 answers A: Basic voicemail is included in the Ooma Telo package. The package also comes with a 60-day trial of Ooma's Premium service (which is $10/month after that), which gives you access to enhanced voicemail features like call screening and forwarding of your messages to an email account. Answered on 3/5/2012 by Community Answer from None A: The one-time purchase price of Ooma includes our award-winning service with voicemail, caller-ID, call-waiting and 911 emergency service. Visit www.ooma.com/termsandconditions for details. If you would like to place an order, please call us at 800-333-3330. You also have the option to order online. Answered on 3/5/2012 by Christina.M from Staples
Q: This "bundle" is advertised as "Ooma Telo VoIP Phone System Bundle and Additional Handset" on the Ooma Website, but I don't see any information regarding the additional Telo Handset. http://ooma.links.channelintelligence.com/pages/prices.asp?sSKU=100-0201-100&nRGID=3437 Does it, or does it not come with the additional handset? Thank you. Asked on 1/19/2012 by UTAlice from UTAlice Know the answer? Answer this question 1 answer A: No; the Telo handsets are extra. You can use any corded or cordless phone. Most use a cordless phone to broadcast signal to all other bases. Answered on 12/1/2012 by SciTeach from FM, SC
Q: Does anyone know how well this would work in NYC? I have seen a couple of reviews complaining about sound quality from people in NY. We do tend to have a lot of people living in a small area! Thanks Asked on 12/9/2011 by breezy from NYC Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and I apologize for I was unable to answer you directly. I believe this may be a question that the manufacturer will have to research further, please feel free to contact Ooma at 1-866-452-6662. Answered on 12/23/2011 by Cara B from Staples
Q: Will this product work in a rural area with satellite internet connection? Asked on 4/7/2011 by Pat from Warrenton, NC Know the answer? Answer this question 1 answer A: I completely understand your concern. It could work in your area but bot with Satellite internet. What we only recommend is either cable, DSL or fiber-optic internet connection. Those are hard-wired, high-speed and stable internet connection. Answered on 4/15/2011 by Laura B from Staples
Q: I have a home office which has it's own phone line as well as DSL. I have a seperate line for my home phone but do not have DSL on it. If I used Ooma Telo on the DSL line for my home office, would my office number show up on caller ID or would my home phone number (which I want to keep)? Asked on 2/14/2011 by Anonymous Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 2/21/2011 by Ally from Staples
Q: I have multiple phones in the house both corded and cordless. These phones run off the phone wiring in the house. After I have my regular phone line disconnected can I plug Ooma into the existing wiring in the house to connect to all the corded and corded phones that are plugged into the wiring. Will Ooma actually be able to handle all of those connections and actually have the ability to make all of those phones ring? Asked on 11/3/2010 by Doctor Mike from Lake Worth, FL Know the answer? Answer this question 1 answer A: If you plug a phone cord from the Ooma base to a phone jack in your home that does not have a landline service on it currently it will send the Ooma dial tone to all phones plug into other jacks in the home. Answered on 12/29/2010 by Bradley from Staples
Q: I have a Uniden Digital 5.8 GHz phone system with base station and 5 wireless handsets throughout the house. The base station just plugs into the house phone line and a AC power outlet. Can I simply plug the base station into Ooma as I would a normal phone and still use the wireless handsets? Asked on 8/21/2010 by JSUMA from Washington, DC Know the answer? Answer this question 1 answer A: Yes you can Answered on 10/1/2010 by Customer Care from Staples
Q: can I have two phone numbers and two phone lines like the service offrered by Comcast and Verizon? Asked on 5/31/2010 by Anonymous Know the answer? Answer this question 1 answer A: Please contact Ooma directly. They can be reached at 1-866-452-6662. Answered on 6/14/2010 by Customer Care from Staples
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