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OtterBox Commuter Series Case for iPhone 5/5S, Black

OtterBox Commuter Series Case for iPhone 5/5S, Black

Item: 990581    Model: 39219SPR

OtterBox Commuter Series Case for iPhone 5/5S, Black
4.0stars
( 1724 reviews)
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  • Expected Delivery:1 Business Day
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All features and functions are completely usable through the Commuter Series case, including the camera, microphone, volume controls and charging portSilicone plug covers keep dust and debris out of the main openingsInterior rubber layer cushions the iPhone 5Select an ItemOtterBox Commuter Series Case for iPhone 5/5S34.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0558634/OtterBox-Commuter-Series-Case-for-iPhone-5-5S/product_SS1092156 EachBlackOtterBox Commuter Series Case for iPhone 5/5S, Black34.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0120274_sc7?http://www.staples-3p.com/s7/is/image/Staples/s0558634/OtterBox-Commuter-Series-Case-for-iPhone-5-5S-Black/product_990581 EachPinkOtterBox Commuter Series Case for iPhone 5/5S, Pink/White34.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0599726_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0599726_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0344071_sc7?http://www.staples-3p.com/s7/is/image/Staples/s0599726/OtterBox-Commuter-Series-Case-for-iPhone-5-5S-Pink-White/product_990582

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REVIEW SNAPSHOT®

by PowerReviews
Otter BoxOtterBox Commuter Series Case for iPhone 5/5S, Black
 
4.2

(based on 1729 reviews)

Ratings Distribution

  • 5 Stars

     

    (986)

  • 4 Stars

     

    (373)

  • 3 Stars

     

    (154)

  • 2 Stars

     

    (114)

  • 1 Stars

     

    (102)

81%

of respondents would recommend this to a friend.

Pros

  • Durable (999)
  • High quality (994)
  • Warranty (35)
  • Stylish (20)
  • Customer service (19)

Cons

  • Not durable (228)
  • Low quality (181)
  • Bulky (8)
  • Gets dirty (5)
  • Poor fit (5)

Best Uses

      • Was this a gift?:
      • No (3)

    Most Helpful Positive Review

     

    Aerodynamic

    Some friends and I went on a long hard hike. Afterwards saying good bye's, we were taking our group photos at the cars. Stupidly, I laid my iPhone 4s face down the the...Read complete review

    Some friends and I went on a long hard hike. Afterwards saying good bye's, we were taking our group photos at the cars. Stupidly, I laid my iPhone 4s face down the the rear roof of my CR-V and forgot it was there. I drove on heavily curvy backroads and in some instances at speeds up to 65 mph..... for 23 miles. Upon arrival at my home, I couldn't find my phone and in a smack on the forehead moment remembered leaving it on the roof of my car, at the hiking site, in sprinkling rain. With the aid or a fast thinking friend and a find your iPhone app, we located the phone! Still operable and sending out a beacon! Upon arrival, I shuddered to look. Laying face up on the side of the road was my fully functioning phone nary a scratch.. Not a ding! It was protected in a OtterBox Commuter case that has already taken it's share of abuse and guess what? The case has 2 small cracks and some scrapes but still fits! I called OtterBox to share this story and the super nice lady further made my experience delightful! A company committed to full customer service! I'm SOLD! I fully believe the rubberized inner membrane kept the phone from sliding off my roof all those miles. If the Commuter does this well, what's the Defender capable of?

    VS

    Most Helpful Negative Review

     

    Bad molding defect and fatal 30 pin connector flaw

    Just got this case for my iPhone 4S. It appears to protect nice and works with the case docks I got but I have two issues with it: 1. Lots of molding material...Read complete review

    Just got this case for my iPhone 4S. It appears to protect nice and works with the case docks I got but I have two issues with it: 1. Lots of molding material on both the silicon and the plastic wasn't correctly trimmed...so I had to try my hand at it. Ugly ejection mold seems and extra material on the plastic I had to carve away to get the silicon and plastic to mate..because some plastic edges we bigger due to bad cleaning of product after it came out of the mold 2. Serious design flaw with the dock connector opening and gasket. A. Plastic shell opening isn't physical big enough to correctly connect the apple branded analog video cable to the iPhone to hook it to a TV. Opening is too small above the connector to allow this apple-sold, branded white cable to pass through the case and connect to the phone. B. The dock gasket is seriously designed wrong. Who puts a flap at the bottom of the case that only goes backwards (where there's bound to be less room in all mounting situations) but also both the plastic shell and the case only allow the gasket to swing out 90 degrees....uh what the heck? In all situations I need the dock connector for why would I want to increase the height of my iPhone during docking by the entire length of the gasket which can only stick straight down and out! If I bend the gasket back more it tears. Also the gasket was slightly torn already from the insider corner right out of the box! So right there you have a weak spot that continued to rip as I used the gasket. I ended up having to cut off the dock gasket which really peeved me off because I needed the protection but if I cannot hook anything to the port then I cannot use or charge my phone! Which is more important. Next time this case is redesigned here's a brilliant idea: allow the gasket to move 270 degrees away from the seated, sealed position! Move toward the user, not away, and test your plastic covers opening size with all currently sold apple cables!! Obvious poor QC on manufacturing and bad usability design on dock cover and opening size. I planned all my docks and car mounting around this case. Case works fine but the above issues leave me sour. I could forgive the gasket being a hassle but wrong opening size and restricting gasket movement is uncalled for! I mean yeah, it's not like people need to use that dock connector every night or anything...:-) Otterbox shouldn't have there trusted name attached to this product...

    Reviewed by 1729 customers

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    Displaying reviews 1-5

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    5.0

    Great protection!

    By Sal

    from Lindenhurst, NY

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Comments about Otter Box OtterBox Commuter Series Case for iPhone 5/5S, Black:

    This case is like armor. I'm very rough with my phone and have even dropped it several times. The OtterBox case offers complete protection and has saved me the trouble of having to fix and/or replace my phone. I'm a definite fan and will purchase this product for every phone I own going forward.

    Comment on this review(earn points)

     
    2.0

    unfortunately my otter ...

    By kmorg

    from Undisclosed

    Pros

      Cons

      • Not durable

      Best Uses

        Comments about Otter Box OtterBox Commuter Series Case for iPhone 5/5S, Black:

        unfortunately my otter box cracked at the bottom. :(

        Comment on this review(earn points)

        (0 of 1 customers found this review helpful)

         
        5.0

        nice product

        By ckickenbolonga

        from Undisclosed

        Pros

        • Durable
        • High Quality

        Cons

          Best Uses

            Comments about Otter Box OtterBox Commuter Series Case for iPhone 5/5S, Black:

            works well and satisfied with the speedy delivery.

            Comment on this review(earn points)

             
            5.0

            GREAT COVER

            By Mikaco

            from Bethlehem PA

            Pros

            • Durable
            • High Quality

            Cons

              Best Uses

                Comments about Otter Box OtterBox Commuter Series Case for iPhone 5/5S, Black:

                This is a great cover which is rugged but stylish at the same time, we have used this model in different colors in the past and we got his new one for our daughter who inherited "mom's" phone, all I gotta say is she loves it!

                Comment on this review(earn points)

                 
                5.0

                great buy

                By pipersmom

                from Undisclosed

                Pros

                • Durable
                • High Quality

                Cons

                  Best Uses

                    Comments about Otter Box OtterBox Commuter Series Case for iPhone 5/5S, Black:

                    I love my new otterbox , except I wish I'd ordered a different color. The pink and white one was my choice, but I didn't realize the white would get dirty so easily. The next one I order won't have any white on it!

                    Comment on this review(earn points)

                    Displaying reviews 1-5

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