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OtterBox Commuter Series Case for iPhone 5/5S, Black

OtterBox Commuter Series Case for iPhone 5/5S, Black

Item: 990581    Model: 39219SPR

OtterBox Commuter Series Case for iPhone 5/5S, Black
4.5stars
( 9 reviews)
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All features and functions are completely usable through the Commuter Series case, including the camera, microphone, volume controls and charging portSilicone plug covers keep dust and debris out of the main openingsInterior rubber layer cushions the iPhone 5Select an ItemOtterBox Commuter Series Case for iPhone 5/5S34.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0558634/OtterBox-Commuter-Series-Case-for-iPhone-5-5S/product_SS1092156 EachBlackOtterBox Commuter Series Case for iPhone 5/5S, Black34.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0120274_sc7?http://www.staples-3p.com/s7/is/image/Staples/s0558634/OtterBox-Commuter-Series-Case-for-iPhone-5-5S-Black/product_990581 EachPinkOtterBox Commuter Series Case for iPhone 5/5S, Pink/White34.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0599726_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0599726_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0344071_sc7?http://www.staples-3p.com/s7/is/image/Staples/s0599726/OtterBox-Commuter-Series-Case-for-iPhone-5-5S-Pink-White/product_990582

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REVIEW SNAPSHOT®

by PowerReviews
OtterBox Commuter Series Case for iPhone 5/5S, Black
 
4.2

(based on 1519 reviews)

Ratings Distribution

  • 5 Stars

     

    (866)

  • 4 Stars

     

    (323)

  • 3 Stars

     

    (135)

  • 2 Stars

     

    (101)

  • 1 Stars

     

    (94)

80%

of respondents would recommend this to a friend.

Pros

  • Durable (879)
  • High quality (873)
  • Warranty (31)
  • Stylish (20)
  • Customer service (19)

Cons

  • Not durable (207)
  • Low quality (161)
  • Bulky (6)
  • Gets dirty (5)
  • Poor fit (5)

Best Uses

      • Was this a gift?:
      • No (3)

    Most Helpful Positive Review

     

    Aerodynamic

    Some friends and I went on a long hard hike. Afterwards saying good bye's, we were taking our group photos at the cars. Stupidly, I laid my iPhone 4s face down the the...Read complete review

    Some friends and I went on a long hard hike. Afterwards saying good bye's, we were taking our group photos at the cars. Stupidly, I laid my iPhone 4s face down the the rear roof of my CR-V and forgot it was there. I drove on heavily curvy backroads and in some instances at speeds up to 65 mph..... for 23 miles. Upon arrival at my home, I couldn't find my phone and in a smack on the forehead moment remembered leaving it on the roof of my car, at the hiking site, in sprinkling rain. With the aid or a fast thinking friend and a find your iPhone app, we located the phone! Still operable and sending out a beacon! Upon arrival, I shuddered to look. Laying face up on the side of the road was my fully functioning phone nary a scratch.. Not a ding! It was protected in a OtterBox Commuter case that has already taken it's share of abuse and guess what? The case has 2 small cracks and some scrapes but still fits! I called OtterBox to share this story and the super nice lady further made my experience delightful! A company committed to full customer service! I'm SOLD! I fully believe the rubberized inner membrane kept the phone from sliding off my roof all those miles. If the Commuter does this well, what's the Defender capable of?

    VS

    Most Helpful Negative Review

     

    Bad molding defect and fatal 30 pin connector flaw

    Just got this case for my iPhone 4S. It appears to protect nice and works with the case docks I got but I have two issues with it: 1. Lots of molding material...Read complete review

    Just got this case for my iPhone 4S. It appears to protect nice and works with the case docks I got but I have two issues with it: 1. Lots of molding material on both the silicon and the plastic wasn't correctly trimmed...so I had to try my hand at it. Ugly ejection mold seems and extra material on the plastic I had to carve away to get the silicon and plastic to mate..because some plastic edges we bigger due to bad cleaning of product after it came out of the mold 2. Serious design flaw with the dock connector opening and gasket. A. Plastic shell opening isn't physical big enough to correctly connect the apple branded analog video cable to the iPhone to hook it to a TV. Opening is too small above the connector to allow this apple-sold, branded white cable to pass through the case and connect to the phone. B. The dock gasket is seriously designed wrong. Who puts a flap at the bottom of the case that only goes backwards (where there's bound to be less room in all mounting situations) but also both the plastic shell and the case only allow the gasket to swing out 90 degrees....uh what the heck? In all situations I need the dock connector for why would I want to increase the height of my iPhone during docking by the entire length of the gasket which can only stick straight down and out! If I bend the gasket back more it tears. Also the gasket was slightly torn already from the insider corner right out of the box! So right there you have a weak spot that continued to rip as I used the gasket. I ended up having to cut off the dock gasket which really peeved me off because I needed the protection but if I cannot hook anything to the port then I cannot use or charge my phone! Which is more important. Next time this case is redesigned here's a brilliant idea: allow the gasket to move 270 degrees away from the seated, sealed position! Move toward the user, not away, and test your plastic covers opening size with all currently sold apple cables!! Obvious poor QC on manufacturing and bad usability design on dock cover and opening size. I planned all my docks and car mounting around this case. Case works fine but the above issues leave me sour. I could forgive the gasket being a hassle but wrong opening size and restricting gasket movement is uncalled for! I mean yeah, it's not like people need to use that dock connector every night or anything...:-) Otterbox shouldn't have there trusted name attached to this product...

    Reviewed by 1519 customers

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    3.0

    cheap

    By coldbore

    from cambridge ontario

    Pros

    • Durable

    Cons

    • Low Quality

    Best Uses

      Comments about OtterBox Commuter Series Case for iPhone 5/5S, Black:

      I should have ordered the one up from this. Tried to save a few bucks and it shows. This box has very limited protection, but it was free from the warranted one that fell apart, so beggars cant be choosers. If I had the money I would order the better quality one not the cheapest one.

      Comment on this review(earn points)

       
      5.0

      Fan For Life

      By Michal

      from Undisclosed

      Comments about OtterBox Commuter Series Case for iPhone 5/5S, Black:

      Dear Otterbox, Bought one of your cases two and a half years ago for my new iphone 4S. It did its job well and protected my phone from the drops and spills which happen from time to time. I was a fan. And then, when the case finally broke, you sent me a replacement!!!!!! Now you have me for life. Thanks.

      Comment on this review(earn points)

      (1 of 1 customers found this review helpful)

       
      4.0

      iPhone 4s

      By Copper05

      from Undisclosed

      Pros

      • Durable

      Cons

        Best Uses

          Comments about OtterBox Commuter Series Case for iPhone 5/5S, Black:

          I have the defender series case for my iPhone 4s. I have had a problem with the plastic screen protector popping out when I take the case off my phone. The case is a little bulky, but you get used to it. Fits nicely in my pocket still, which is what I was most concerned about, that and unlike the Lifeproof case, you don't need an adapter for your headphones to fit into the port, which is nice.

          Comment on this review(earn points)

           
          5.0

          The only thing more reliable is the service

          By rambu

          from Tel Aviv, Israel

          Pros

          • Durable
          • High Quality

          Cons

            Best Uses

              Comments about OtterBox Commuter Series Case for iPhone 5/5S, Black:

              I've purchased the Commuter case from OtterBox a few months ago. Since I go for runs often with my phone, I have to take it in and out of the case a lot - and after many months of doing that, the little piece that covers the phone's power supply had started to break - a reasonable breakage (much more than I got from other brands I've used). Few days after sending the claim to OtterBox I got a brand new case - right with the box and all! It took almost no effort - and having got it with a delivery man right to my desk and with no extra cost I must say I got a very pleasurable service from the Otters. Thanks!

              Comment on this review(earn points)

               
              4.0

              Peace of Mind

              By Link

              from Toronto, Ontario, Canada

              Pros

              • Durable
              • High Quality
              • Not bulky

              Cons

                Best Uses

                  Comments about OtterBox Commuter Series Case for iPhone 5/5S, Black:

                  I am happy to have my iPhone protected in a good case that isn't too bulky, but which is sufficiently substantial as to suggest it will perform as advertised. The full warranty is an added bonus and the real reason I ended up choosing this product over less expensive competitors. I figure if it has a good warranty, the manufacturers must have confidence in it. A part of my case did break (but not the phone!) and Otterbox replaced it quickly, as advertised, with no fuss whatsoever. I also added a screen protector that was provided by a different company (and which also came with a warranty).

                  Comment on this review(earn points)

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