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OtterBox Commuter Series Case for iPhone 5/5S, Black

OtterBox Commuter Series Case for iPhone 5/5S, Black

Item: 990581    Model: 39219SPR

OtterBox Commuter Series Case for iPhone 5/5S, Black
4.0stars
( 1559 reviews)
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All features and functions are completely usable through the Commuter Series case, including the camera, microphone, volume controls and charging portSilicone plug covers keep dust and debris out of the main openingsInterior rubber layer cushions the iPhone 5Select an ItemOtterBox Commuter Series Case for iPhone 5/5S34.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0558634/OtterBox-Commuter-Series-Case-for-iPhone-5-5S/product_SS1092156 EachBlackOtterBox Commuter Series Case for iPhone 5/5S, Black34.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0558634_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0120274_sc7?http://www.staples-3p.com/s7/is/image/Staples/s0558634/OtterBox-Commuter-Series-Case-for-iPhone-5-5S-Black/product_990581 EachPinkOtterBox Commuter Series Case for iPhone 5/5S, Pink/White34.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0599726_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0599726_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0344071_sc7?http://www.staples-3p.com/s7/is/image/Staples/s0599726/OtterBox-Commuter-Series-Case-for-iPhone-5-5S-Pink-White/product_990582

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REVIEW SNAPSHOT®

by PowerReviews
OtterBox Commuter Series Case for iPhone 5/5S, Black
 
4.2

(based on 1559 reviews)

Ratings Distribution

  • 5 Stars

     

    (888)

  • 4 Stars

     

    (332)

  • 3 Stars

     

    (140)

  • 2 Stars

     

    (105)

  • 1 Stars

     

    (94)

81%

of respondents would recommend this to a friend.

Pros

  • Durable (904)
  • High quality (897)
  • Warranty (31)
  • Stylish (20)
  • Customer service (19)

Cons

  • Not durable (213)
  • Low quality (163)
  • Bulky (6)
  • Gets dirty (5)
  • Poor fit (5)

Best Uses

      • Was this a gift?:
      • No (3)

    Most Helpful Positive Review

     

    Aerodynamic

    Some friends and I went on a long hard hike. Afterwards saying good bye's, we were taking our group photos at the cars. Stupidly, I laid my iPhone 4s face down the the...Read complete review

    Some friends and I went on a long hard hike. Afterwards saying good bye's, we were taking our group photos at the cars. Stupidly, I laid my iPhone 4s face down the the rear roof of my CR-V and forgot it was there. I drove on heavily curvy backroads and in some instances at speeds up to 65 mph..... for 23 miles. Upon arrival at my home, I couldn't find my phone and in a smack on the forehead moment remembered leaving it on the roof of my car, at the hiking site, in sprinkling rain. With the aid or a fast thinking friend and a find your iPhone app, we located the phone! Still operable and sending out a beacon! Upon arrival, I shuddered to look. Laying face up on the side of the road was my fully functioning phone nary a scratch.. Not a ding! It was protected in a OtterBox Commuter case that has already taken it's share of abuse and guess what? The case has 2 small cracks and some scrapes but still fits! I called OtterBox to share this story and the super nice lady further made my experience delightful! A company committed to full customer service! I'm SOLD! I fully believe the rubberized inner membrane kept the phone from sliding off my roof all those miles. If the Commuter does this well, what's the Defender capable of?

    VS

    Most Helpful Negative Review

     

    Bad molding defect and fatal 30 pin connector flaw

    Just got this case for my iPhone 4S. It appears to protect nice and works with the case docks I got but I have two issues with it: 1. Lots of molding material...Read complete review

    Just got this case for my iPhone 4S. It appears to protect nice and works with the case docks I got but I have two issues with it: 1. Lots of molding material on both the silicon and the plastic wasn't correctly trimmed...so I had to try my hand at it. Ugly ejection mold seems and extra material on the plastic I had to carve away to get the silicon and plastic to mate..because some plastic edges we bigger due to bad cleaning of product after it came out of the mold 2. Serious design flaw with the dock connector opening and gasket. A. Plastic shell opening isn't physical big enough to correctly connect the apple branded analog video cable to the iPhone to hook it to a TV. Opening is too small above the connector to allow this apple-sold, branded white cable to pass through the case and connect to the phone. B. The dock gasket is seriously designed wrong. Who puts a flap at the bottom of the case that only goes backwards (where there's bound to be less room in all mounting situations) but also both the plastic shell and the case only allow the gasket to swing out 90 degrees....uh what the heck? In all situations I need the dock connector for why would I want to increase the height of my iPhone during docking by the entire length of the gasket which can only stick straight down and out! If I bend the gasket back more it tears. Also the gasket was slightly torn already from the insider corner right out of the box! So right there you have a weak spot that continued to rip as I used the gasket. I ended up having to cut off the dock gasket which really peeved me off because I needed the protection but if I cannot hook anything to the port then I cannot use or charge my phone! Which is more important. Next time this case is redesigned here's a brilliant idea: allow the gasket to move 270 degrees away from the seated, sealed position! Move toward the user, not away, and test your plastic covers opening size with all currently sold apple cables!! Obvious poor QC on manufacturing and bad usability design on dock cover and opening size. I planned all my docks and car mounting around this case. Case works fine but the above issues leave me sour. I could forgive the gasket being a hassle but wrong opening size and restricting gasket movement is uncalled for! I mean yeah, it's not like people need to use that dock connector every night or anything...:-) Otterbox shouldn't have there trusted name attached to this product...

    Reviewed by 1559 customers

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    5.0

    Great product

    By stephaniamaria

    from Undisclosed

    Pros

    • Durable
    • Great color options
    • High Quality

    Cons

      Best Uses

        Comments about OtterBox Commuter Series Case for iPhone 5/5S, Black:

        I chose to purchase an OtterBox case because I drop my iPhone quite often (almost once per day). I have had my phone and case for almost two years now, and there are no scratches or cracks on my phone. The plastic part on the case cracked after about a year of use (aka a year of daily drops on concrete, hard floors, etc.) and OtterBox sent me a free replacement part. I could not be happier with OtterBox and will buy my next case from them as well!!

        Comment on this review(earn points)

         
        4.0

        4S Commuter Case

        By ColoAngler

        from Undisclosed

        Pros

        • Compactness
        • Shock protection

        Cons

        • Not durable

        Best Uses

          Comments about OtterBox Commuter Series Case for iPhone 5/5S, Black:

          The best part of the commuter case is that it has afforded a couple of years of protection without sacrificing functionality and compactness. The drawbacks have been durability -- the synthetic frame near the charge port is the first to fracture and then break off. Once a break starts, other plastic pieces will follow as they snag on clothing and objects. I've dropped this from five feet and not had an issue with protection. It doesn't protect from dust much nor water, but shock protection is good enough.

          Comment on this review(earn points)

           
          3.0

          Screen Protector Defective, Poor construction

          By knox

          from Undisclosed

          Pros

          • Warrantied

          Cons

          • Low Quality
          • Not durable
          • screen protector defective

          Best Uses

            Comments about OtterBox Commuter Series Case for iPhone 5/5S, Black:

            Have had two cases replaced, and screen protectors have either had stickers permanently stuck to protector or creased and not fit correctly (creased, etc.). Case has cracked both times on bottom hard plastic piece. Current cover color pink has bled over onto white, and case does not fit phone correctly (blues on one side). Would not buy this case again. Nice that they replace, but doesn't help if case is continually defective.

            Comment on this review(earn points)

             
            2.0

            Get another color

            By Meme234

            from Undisclosed

            Pros

            • Durable

            Cons

              Best Uses

                Comments about OtterBox Commuter Series Case for iPhone 5/5S, Black:

                This was a replacement as the first one got a crack in it, however the white part will not stay white silicone part no matter how well you take care of it. It looks horrible after a few days.

                Comment on this review(earn points)

                 
                4.0

                Slim design

                By MommaBear4

                from Honolulu, HI

                Pros

                • 1yr Warranty
                • Durable

                Cons

                • it got damaged from usage but got replacement

                Best Uses

                  Comments about OtterBox Commuter Series Case for iPhone 5/5S, Black:

                  I really like this phone case because it's not bulky. It's very durable considering how much abuse my phone gets thanks to my children. I really like the color too. I have the pink and white one and no my favorite color is not pink. Though if your a mom then you know all the stuff you have to lug around when you have little ones. Your bag is essentially a black hole and the bright pink and white phone stands out against the sea of stuff.

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