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Free PC Security Check (In-Store)

Free PC Security Check (In-Store)

Item: 322391    Model: 322391

Free PC Security Check (In-Store)
4.0stars
( 51 reviews)
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  • Get a fast & free Internet security scan for your PC to check for computer viruses & other online security threats with real-time results from recognized experts.
  • EasyTech will check your PC for viruses and spyware.
  • EasyTech will make sure your Windows is up to date.
See more details
  • Special Financing Available  Learn More
  • Check in Store Availability
EasyTech will check your PC for viruses and spyware.EasyTech will make sure your Windows is up to date.EasyTech will check the state of the antivirus.Offer Expires on 12/31/2099EachFree PC Security Check (In-Store)**While supplies last. May not be valid in combination with other offers. Offer subject to change.Get a fast & free Internet security scan for your PC to check for computer viruses & other online security threats with real-time results from recognized experts.EasyTech will check your PC for viruses and spyware.EasyTech will make sure your Windows is up to date.<span style="font-weight: bold">Item is FREE in-store.</span>Free PC Security Check (In-Store)http://www.staples.com/sbd/img/res/ic/ic016-nlp.gifUSDhttp://www.staples-3p.com/s7/is/image/Staples/s0282168_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0282168_sc7?$thb$http://www.staples.com/sbd/img/res/ic/ic016-nlp.gifhttp://www.staples-3p.com/s7/is/image/Staples/s0282168/PC-Tune-Up-Plus/product_322391
Reg: $9.99

Available In-Store Only .

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REVIEW SNAPSHOT®

by PowerReviews
EasyTechFree PC Security Check (In-Store)
 
4.1

(based on 51 reviews)

Ratings Distribution

  • 5 Stars

     

    (34)

  • 4 Stars

     

    (6)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (8)

100%

of respondents would recommend this to a friend.

Most Helpful Positive Review

 

Tech support

We made some changes to our AT&T phone service that included wireless connection for phone calls while retaining out DSL access for the computers. While the AT&T tech did troubleshoot the...Read complete review

We made some changes to our AT&T phone service that included wireless connection for phone calls while retaining out DSL access for the computers. While the AT&T tech did troubleshoot the fact that we did not have phone access for several days, after he left we realized that we still didn't have printer ability and FAX. Carl came out and figured out the printer problem quickly, then explained that because the phone was now on wireless, the fax would not be able to connect. Luckily, fax transmission is rarely used these days (but we just happened to have a form that needed to be faxed that day).

Carl also checked our older laptop and found viruses even though we have a commonly used antivirus program. We went ahead and sent the computer back with him to be cleaned up. Carl and Justin both were professional in all our conversations and clearly want to make sure that customers are 100% satisfied with their service.

VS

Most Helpful Negative Review

 

Desktop PC spyware removal

I brought my PC to Staples on Wednesday 1:00 pm. The technician ran a virus scan and determned that there were viruses causing the problems.
I was told that they could...Read complete review

I brought my PC to Staples on Wednesday 1:00 pm. The technician ran a virus scan and determned that there were viruses causing the problems.
I was told that they could isolate and remove the viruses and back up all of my information. If necessary, they might have to wipe my hard drive completely and then reinstall programs and load my data. This process would take 48-72 hrs. I called the store on Friday to check on the progress and was told they were still trying to isolate the problems, they didn't think it was necessary to wipe the hard drive. I checked in on Saturday, same story. I told the tech to go ahead and wipe the hard drive and start the reinstallation. I checked on Sunday and was told that they were still in the process of working on it and it may possible be ready by Sunday closing. I came in to pick the computer up, but when it booted up, there were still problems. Monday, still no computer, Tuesday morning I was first informed that they were still working on it and maybe I would get it by Thursdays, an hour later, I received a call saying that it was complete.
Each individual tech was courteous and empathized with my need to get my business computer up and running, however, the process of handing over my computer to a different tech each day, and sometimes even during the same day proved to be extremely unproductive. There was miscommunication, false information and lack on continuity from start to finish. If Staples is going to advertise that they have an EASY TECH department, it should be better staffed with technicians who are dedicated to working on computers.

Reviewed by 51 customers

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Displaying reviews 1-5

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5.0

tech dept

By susan Roberts

from Stroudsburg, pa

Verified Buyer

Comments about EasyTech Free PC Security Check (In-Store):

They did a good job on my computer. I know nothing about computers and I was happy with my computer and it took very little time. They were friendly and nice people to have waiting on you. I will go back with I have other computer problems. Everyone in the store seemed to know what they were doing, it was a very good experience.

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5.0

Easy tech

By Jerry

from Ukiah ca.

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about EasyTech Free PC Security Check (In-Store):

Mike did a great job on my computers set up one and straightened out my other one. He kept me in the know on all of what was going on and explained it so I could understand what was going on.

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5.0

Security check

By Thomas

from Springfield MO

Verified Buyer

Comments about EasyTech Free PC Security Check (In-Store):

Very satisfied

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5.0

Computer Help

By Vania

from Arizona

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about EasyTech Free PC Security Check (In-Store):

Took my desk top in to Staple to see why it was running slow. After the Tech checked things out I was told I had malware and virus. The Tech was knowledgeable and friendly. Took the time to explain my problem and told me the cost and time it would take. He was right on.

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4.0

Computer virus removale and update.

By Zippy

from Palmdale, CA

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about EasyTech Free PC Security Check (In-Store):

Staples Associate Nick was very professional, understood the problems encountered, removed all viruses and replaced Norton anti virus with a much better program (BullGuard). I have this program on other computers, and I swear by it. It is fast, easy to understand, and most importantly, does not contain a virus like Norton! Nick's professional attitude is a plus for the Palmdale, CA store, and keeps me returning because of his helpfulness and knowledge. Staples and Associate Nick are number one when it comes to information and office supplies. And yes, I have recommended this Staples to a friend.

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Displaying reviews 1-5

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