Q: do all the phones have to be the same as this particular phone, or can model # KX-TS4100B be used with the same system Asked on 9/7/2011 by Anonymous Know the answer? Answer this question 2 answers A: This particular phone is only compatible with the following models, (Panasonic KX-TS4100B - SKU 670338, Panasonic KX-TS4200B - SKU 670339 and Panasonic KX-TS4300B - SKU 670340.) on the same system. Answered on 9/12/2011 by Anonymous from None A: Yes, the phone states that it is expandable up to 16 stations (compatible with Panasonic KX-TS4100B, KX-TS4200B and KX-TS4300B base stations). If you would like to place an order, please call us at 800-333-3330. You also have the option to order online. Answered on 9/12/2011 by Christina.M from Staples
Q: Does this phone have an intercom system? Asked on 7/11/2011 by Anonymous Know the answer? Answer this question 1 answer A: Yes, the Panasonic KX-TS4300B 4-Line Integrated Phone System has an intercom. Answered on 7/14/2011 by Cara B from Staples
Q: Hello, I need the following for our small business. A phone system... 1. minimum of one line for incoming calls. 2. I need the system to be able to do the following - If you are talking, and another call comes in on that same line, the phone takes a message. 3. Can use one or more headsets (cordless). Ideally we could have 2-4 cordless phones where a cordless headset plugs into the cordless phone. 4. Fax line compatible 5. Ability to download a digital file for answering machine message. We want to have professional recording. 6. Ability to put the phone into "night mode" during off business hours so the message machine will pick up automatically. Please advise a product. Asked on 5/6/2011 by Help finding a phone Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 5/10/2011 by Liz C from Staples
Q: We have three phone lines.Our main number (line #1) has a rollover number (line #2) through our phone service and then we have a separate line (line #3). With this phone could we have the all three lines still since the two #'s are used as one? Currently with our phone system if you call our main # and it is in use, it automatically rolls over. Our separate line we use as a direct line. We would also like to know if we could have separate voice mail for each of the phones we get- can I transfer the calls to a voice mail? Asked on 4/18/2011 by Redline from Milpitas, CA. Know the answer? Answer this question 1 answer A: You are able to keep your current phone line setup using this phone system. Also, there is an auto-attendant that directs incoming calls to individual voicemail boxes. Answered on 4/20/2011 by Darlene S from Staples
Q: built in integrated digital answering system. Does this mean that when our receptionist answers the phone, she can transfer to a personal voice mail on one of our other 4 phones? Asked on 2/23/2011 by Anonymous Know the answer? Answer this question 1 answer A: For the built in integrated digital answering system, Staples item # 670340. When the receptionist answering the phone needs to transfer a personal to a voice mail on another phone or extension. All the receptionist needs to do is press the pre-set station that the voice mail is saved to, & then transfer. When first setting up the phone, you will be prompted to set the phone setting, to have these individual voice mails setting linked to a station. Please feel free to contact Panasonic directly for additional technical support. Answered on 3/4/2011 by Laura B from Stapels
Q: Can I add a cordless unit to this phone? Asked on 2/21/2011 by Rodrigo from Los Angeles, CA Know the answer? Answer this question 1 answer A: There is not a cordless handset available for this phone. Answered on 2/25/2011 by Ally from Staples
Q: I am looking for a phone system that will allow me to have more than one outgoing message. For instance, the caller would hear "If you are a current cust press __, if you are a new cust press ___" and the call will then be transferred to the appropriate mail box to hear the information needed. Anyone should be able to leave a message and only need one mail box, but if they are directed to separate mailboxes that's ok. I will also be connecting a fax. I actually only have one phone line, I'm just trying to cut back on the length of message the caller has to listen to. The current customers don't need to hear info for new customers and vis versa. Asked on 12/8/2010 by Jessie from Athens, Al Know the answer? Answer this question 2 answers A: I received your inquiry through the Question & Answer feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 1/7/2011 by Rebecca from Staples A: I received your inquiry through the Question & Answer feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 1/7/2011 by Rebecca from Staples
Q: Does this have voicemail for each of the 16 stations or is it one universal voicemail? Asked on 12/1/2010 by Anonymous Know the answer? Answer this question 1 answer A: Each station would have a built in integrated digital answering system Answered on 12/7/2010 by Customer Care from Staples
Q: Can I select which lines the answering machine will answer, say I only want it to work on line 1 and not the other 3? Thanks -g- Asked on 6/1/2010 by Stevie G from NY Know the answer? Answer this question 1 answer A: No, you have to have it on or off for all lines. Answered on 6/9/2010 by Customer Care from Staples
Q: does this phone beep when on hold? Asked on 5/12/2010 by melissa from ventura, ca Know the answer? Answer this question 1 answer A: This does have an audible hold reminder. Answered on 5/19/2010 by Customer Care from Staples
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