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If your job requires you to position yourself near a phone set for most of the day, then this Plantronics Audio 628 headset will make your work easier. This lightweight item slips on effortlessly over your head. For situations in which you're conversing with customers who have bad phone reception or are difficult to hear, the headset boosts voice signals, so you'll easily pick up the lowest baritone voices, whisperers, or clients who may be talking amid a barrage of background noises.