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RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset

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RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset

Item: 813779 Model: 25065RE1

2-Line Operation
DECT 6.0 technology
Static-free volume, answer, and disconnect controls

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**While supplies last. May not be valid in combination with other offers. Offer subject to change.

Offer Expires on 06/22/2013

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Product Details

Go Wireless!

2-Line Operation
DECT 6.0 technology
Static-free volume, answer, and disconnect controls
Does not operate independently - full integration with the 25255RE2 system
Includes both headband and moldable ear hook for custom-fit comfort

What's in the Box?

Accessory Headset
Headset Battery
Headband and Earhook
Charging Cradle
AC Adapter
Instruction Book
Warranty Card
Quick Set Up Guide

Specifications

Headset Type	Monaural
Use	Office

REVIEW SNAPSHOT®

by PowerReviews

RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset

1.8

(based on 6 reviews)

17%

of respondents would recommend this to a friend.

Pros

Cons

Best Uses

- Reviewer Profile:
- Business professional (5)
- Primary use:
- Business (6)

Reviewed by 6 customers

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Displaying reviews 1-5

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1/5/2013

5.0

I can't believe the reviews

By Tom

from Escondido, CA

About Me Business Professional

Pros

Cons

Best Uses

Comments about RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset:

I don't know how the reviews can be so poor except for the fact that I purchased the headset with the base. The range and clarity are above my expectations. Switching between base and headset and back is easy and seemless. My only complaint is I've worn through all the extra ear cushions and I am having difficulty finding replacements. If reading instructions carefully is not for you then you shouldn't buy this item.

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8/25/2010

(2 of 2 customers found this review helpful)

1.0

I would never buy this item again

By LK

from Edmonds WA

About Me Business Professional

Pros

Cons

Best Uses

Comments about RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset:

Set up directions were not accurate, tech support wasn't any help. Very limited in it's use.

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8/17/2010

(3 of 3 customers found this review helpful)

1.0

PAIN IN THE BUTT TO DEAL WITH RCA

By Ticked off

from Calimesa, CA

About Me Business Professional

Pros

Cons

Directions are incorrect

Best Uses

Comments about RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset:

Purchased phone and headset separately. Directions that come with headset are incorrect according to RCA. I spent hours on numerous phone calls to their "customer service" center - [...]AND when they decided my headset was defective, they sent me a PHONE instead.....and ultimately I had to pay over $27 to send the phone and defective headset back to RCA since they obviously dont stand behind their product. NO more RCA products for me!

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7/8/2010

(2 of 2 customers found this review helpful)

1.0

Not Satisfied with the performance

By JSS

from Minnesota

About Me Business Professional

Pros

Comfortable
Lightweight

Cons

Bad volume control
Poor Sound
Short Battery Life

Best Uses

Around The House
Work

Comments about RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset:

I had a problem with the battery and don't believe the brochure. You can't buy a replacement battery for this unit. You have to get an entire new unit. [...]wait 14 hours for it to charge.

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4/20/2010

(5 of 5 customers found this review helpful)

2.0

Useful only with base unit

By suboptimal

from maine

About Me Business Professional

Pros

Clear Signal
Comfortable
Lightweight

Cons

CANNOT use with handset

Best Uses

Work

Comments about RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset:

You CANNOT operate most features with this headset alone, nor using a handset. It is intended for use with the Base Unit only. If you're planning to use this headset at a remote location away from the base unit, you can only answer an incoming call (on whichever line is ringing) or connect to line 1. You can use a handset to dial by conferencing in to the same line the headset is connected to, but you cannot select line 2 for this unless line 1 is already in use.

DO NOT purchase this unless you intend to use it while sitting in front of the base unit. It's really too bad that this headset isn't more useful.

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Displaying reviews 1-5

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Do you have questions about this product?(earn points for answers!)

get answers from real customers and in-house experts with AnswerBox.

6 Questions | 8 Answers

Displaying questions 1-6

Q:
Will this work with a Vtech DECT 6.0?
Asked on 4/23/2013 by Melinda from Baltimore, MD
Know the answer? Answer this question
1 answer
- A:
  No this will not work on a Vtech Dect 6.0
  Answered on 4/23/2013 by Community Answer from None
Q:
I purchased a new 25252 and am considering the 25065REI but based on the reviews I have some serious doubts. Can you share any additional information with me?
Asked on 12/9/2011 by Jim from Sparks, NV Sr Account Manager using phon
Know the answer? Answer this question
1 answer
- CUSTOMER CARE
  
  A:
  I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Our customer service team will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753).
  Answered on 12/23/2011 by Cara B from Staples
Q:
Can this be used on the 25414RE-A units? It is a 4 line but I only answer 1 & 2, other lines are dedicated fax/internet.
Asked on 9/2/2011 by Diane C from Newport Beach, CA
Know the answer? Answer this question
1 answer
- A:
  No, according to the manufacturer this is for the RCA 25255RE2 series. They do not appear to be interchangeable.
  Answered on 9/7/2011 by Anonymous from None
Q:
Any idea about the approx. range of the headset from the base or does it operate from the handset? Also, can you switch lines on the headset from the base or can you use the handset to accomplish this?
Asked on 3/23/2010 by Joe from Ft. Lauderdale, Fl
Know the answer? Answer this question
2 answers
- A:
  Range appears to be about the same as for the handsets.
  
  You CAN switch lines while using the headset by selecting the line on the base unit.
  
  You CANNOT switch lines on the headset alone, nor by using a handset. Most features (line select, mute, redial, etc.) can ONLY be accessed with the headset by using the base unit.
  
  You CAN use a handset to dial by conferencing into the same line the headset is connected to.
  
  With the headset alone (when you're away from the base unit), you can only answer an incoming call on whichever line is ringing, or connect to line 1 (or line 2 if line 1 is already in use).
  Answered on 4/20/2010 by suboptimal from maine
- CUSTOMER CARE
  
  A:
  This headset will work at a minimum of 100 feet. RCA does not provide a maximum distance as it depends on the number of walls, building materials, other electronics and even the weather.
  Answered on 4/20/2010 by Customer Care from Staples
Q:
can u switch from line one to line two via this head set, or do u need to do it at the base. also can u put a call on line1 on hold to answer line2 with out losing the calls
Asked on 3/2/2010 by Anonymous
Know the answer? Answer this question
2 answers
- CUSTOMER CARE
  
  A:
  You would need to switch lines on the base. This acts as the handset for the connected base. You are able to put line 1 on hold and answer line 2.
  Answered on 3/25/2010 by Customer Care from Staples
- A:
  You CANNOT operate most features with this headset alone, nor using a handset. It is intended for use with the Base Unit only. If you're planning to use this headset at a remote location away from the base unit, you can only answer an incoming call (on whichever line is ringing) or connect to line 1.
  Answered on 4/20/2010 by suboptimal from maine
Q:
Will this also work with the RCA 25424RE1??
Asked on 12/21/2009 by KateB from Novato, CA
Know the answer? Answer this question
1 answer
- CUSTOMER CARE
  
  A:
  No this is for the RCA 25255RE2 series.
  Answered on 1/28/2010 by Customer Care from Staples