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RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System

RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System

Item: 797358    Model: 25255RE2

RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System
3.5stars
( 98 reviews)
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2-Line OperationExpandable up to 10 handsets (compatible with RCA 25055RE1 - SKU 791711)Integrated digital answering system with 60 minutes of record time for line 1 or line 2SetPhone w/ Digital Answering SystemRCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System169.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0340755_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0340755_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0340755http://www.staples-3p.com/s7/is/image/Staples/s0757298_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0757298_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0757298/RCA-25255RE2-DECT-60-2-Line-Corded-Cordless-Telephone-with-Digital-Answering/product_797358
Price:
$169.99
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REVIEW SNAPSHOT®

by PowerReviews
RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System
 
3.3

(based on 98 reviews)

Ratings Distribution

  • 5 Stars

     

    (18)

  • 4 Stars

     

    (35)

  • 3 Stars

     

    (17)

  • 2 Stars

     

    (11)

  • 1 Stars

     

    (17)

61%

of respondents would recommend this to a friend.

Pros

  • Good speakerphone (29)
  • Nice features (29)
  • Easy to set up (28)
  • Good sound (28)
  • Comfortable handset (26)

Cons

  • Poor sound quality (18)
  • Not durable (6)
  • Produces static (6)
  • Bad reception / weak antenna (5)
  • Complicated controls (5)

Best Uses

  • Office use (37)
  • Multiple lines (21)
  • Everyday use (17)
  • Home use (17)
  • High volume (8)
    • Reviewer Profile:
    • Quality oriented (50), Practical (10), Professional (10), Tech savvy (10), Budget shopper (6)
    • Primary use:
    • Business (71), Personal (13)
    • Was this a gift?:
    • No (46)

Most Helpful Positive Review

 

I'm Very Pleased With The RCA 25255RE2

I bought this phone system for my home-based office, where I need a 2-line phone, which combines a corded base and cordless handsets.
I find it easy to use the various...Read complete review

I bought this phone system for my home-based office, where I need a 2-line phone, which combines a corded base and cordless handsets.
I find it easy to use the various features and I like the look and feel of the whole system.
As noted by a previous reviewer, it was hard to get the base standby batteries ( 5 AAA ) to make contact to remove the " Replace Battery " message from the screen. However, I was able to do so after prying the battery metal contact prongs with a paper clip.
The standard 2 year manufacturer's warranty ( printed on the RCA website ) is a recent revision to the 1 year warranty printed in the owner's manual.
I'm very pleased and I hope my satisfaction continues.

VS

Most Helpful Negative Review

 

Phone Revision Issue, BadSound Explained

This is a very nice phone with great features. I wanted the long record time (60 minutes!). BUT, there's an issue with compatibility with the expansion phones. The phone I have...Read complete review

This is a very nice phone with great features. I wanted the long record time (60 minutes!). BUT, there's an issue with compatibility with the expansion phones. The phone I have is model number 25255RE2-A. The "-A" is important! As it turns out, only handsets with the model number ending in "-A" work cleanly. Handset 25055RE1-A works great, great sound quality, no static. BUT, 25055RE1 without the -A is awful! Lots of dropouts from the remote side, so bad that I could barely make them out. Attempting to get an extension that worked, I ended up trying THREE of these without the "-A" and all sound terrible! All my phones WITH the "-A" work fine. Note there are also differences in the D-Pad functions between these two model numbers. WITH the -A, when the phone is idle, if I push the D-Pad down (down volume), it immediately rings the phone and allows you to set the ringer volume. Without the -A, it goes to a menu choice to let you choose this function (which I prefer). They also have different functionality for font selection when entering names in the directory, etc. BUT, worse of all, WITHOUT the -A, the directory functions don't work at all with the base unit! Trying to upload the directory, you get "unavailable". Trying to download the directory to the handset, you get the same thing. So an important piece of functionality is also missing.
I've tried 3 Staples locally to replace the handset and non have another -A, so it looks like I'm going to have to give up on this phone and get another model. Sadly, few have long record time, so I'll lose this feature. I went to RCA's website to see about getting assistance, and I found they don't even list this phone there, so its also already discontinued apparently. As such, I worry about getting handsets replaced or getting new ones, as I'd have to get the -A model. That brings up the last big issue, both versions have the EXACT SAME SKU so there's not much of a way to know before hand what you'd get. Sorry RCA, but that is a major blunder. And, it does explain why many report great sound quality, while other report terrible sound quality, it apparently depends on the revision of the base and handset you have...and to make them the same SKU, really bad.

Reviewed by 98 customers

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Displaying reviews 1-5

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1.0

RCA vs. Panasonic

By Larry

from Northern New jersey

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

The Panasonic System, although $30 more, was easier to program and had a much better display screen.

Comment on this review(earn points)

 
2.0

Not a Good Quality Telephone System

By Business Man

from Las Vegas, NV

This customer has reached Intern level on the Staples.com Leaderboard

Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

I purchased this system base on it having the abiity to expand to 10 cordless hand-held remotes. The system is NOT GOOD, and I strongly recommend not purchasing it. The hand-held remotes regularly do not work, the sound quality is poor and the overall performance is mediocre. The system does offer a nice array of features, but the poor quality makes it a bad purchase choice!

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4.0

Wish -do not disturb could automatic pm

By Miss T

from Ohio

Verified Buyer

Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

Love everything about this except I was disappointed to find that you could not program it to turn to "do not disturb" automatically when the office is closed. I am not one to remember to push the do not disturb setting over and over every night.

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1.0

defiantly not a good choice!

By Kathryn Caputi

from cherry hill nj

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

I purchased this phone for my business. I was very unhappy with it. It is not clear and it cuts off your call when speaking . Its very poor for my business to have interruptions through a call. I STRONGLY DO NOT RECOMMEND this phone.

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1.0

Phone doesn't work don't buy it

By Junk

from Bummed consumer

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

The phone connects to the handheld's for an hour then drops them stay far away from this phone

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Displaying reviews 1-5

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RCA 25055RE1 DECT 6.0 2-Line Cordless Expansion Handset
Item: 791711
Model: 25055RE1

RCA 25055RE1 DECT 6.0 2-Line Cordless Expansion Handset

Reviews for RCA 25055RE1 DECT 6.0 2-Line Cordless Expansion Handset
3.5stars
(96 reviews)
Price:
$57.49
Each
RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset
Item: 813779
Model: 25065RE1

RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset

Reviews for RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset
2.5stars
(10 reviews)
  • Build your own 2-line phone system by combining up to a total of 10 2-line devices
  • Retrieve and review messages from your 25252/25255/25270 base phone on your handset
  • Compatible with add-on desk phone (25260)
Price:
$91.99
Each
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