RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System | Staples®
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RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System

RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System

Item: 797358    Model: 25255RE2

RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System
3.5stars
( 112 reviews)
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2-Line OperationExpandable up to 10 handsets (compatible with RCA 25055RE1 - SKU 791711)Integrated digital answering system with 60 minutes of record time for line 1 or line 2SetPhone w/ Digital Answering SystemRCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System169.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0340755_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0340755_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0340755http://www.staples-3p.com/s7/is/image/Staples/s0757298_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0757298_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0757298/RCA-25255RE2-DECT-60-2-Line-Corded-Cordless-Telephone-with-Digital-Answering/product_797358
Price:
$169.99
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REVIEW SNAPSHOT®

by PowerReviews
RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System
 
3.4

(based on 113 reviews)

Ratings Distribution

  • 5 Stars

     

    (25)

  • 4 Stars

     

    (39)

  • 3 Stars

     

    (20)

  • 2 Stars

     

    (11)

  • 1 Stars

     

    (18)

65%

of respondents would recommend this to a friend.

Pros

  • Good speakerphone (29)
  • Nice features (29)
  • Easy to set up (28)
  • Good sound (28)
  • Comfortable handset (26)

Cons

  • Poor sound quality (18)
  • Not durable (6)
  • Produces static (6)
  • Bad reception / weak antenna (5)
  • Complicated controls (5)

Best Uses

  • Office use (37)
  • Multiple lines (21)
  • Everyday use (17)
  • Home use (17)
  • High volume (8)
    • Reviewer Profile:
    • Quality oriented (50), Practical (10), Professional (10), Tech savvy (10), Budget shopper (6)
    • Primary use:
    • Business (71), Personal (13)
    • Was this a gift?:
    • No (49)

Most Helpful Positive Review

 

I'm Very Pleased With The RCA 25255RE2

I bought this phone system for my home-based office, where I need a 2-line phone, which combines a corded base and cordless handsets.
I find it easy to use the various...Read complete review

I bought this phone system for my home-based office, where I need a 2-line phone, which combines a corded base and cordless handsets.
I find it easy to use the various features and I like the look and feel of the whole system.
As noted by a previous reviewer, it was hard to get the base standby batteries ( 5 AAA ) to make contact to remove the " Replace Battery " message from the screen. However, I was able to do so after prying the battery metal contact prongs with a paper clip.
The standard 2 year manufacturer's warranty ( printed on the RCA website ) is a recent revision to the 1 year warranty printed in the owner's manual.
I'm very pleased and I hope my satisfaction continues.

VS

Most Helpful Negative Review

 

Phone Revision Issue, BadSound Explained

This is a very nice phone with great features. I wanted the long record time (60 minutes!). BUT, there's an issue with compatibility with the expansion phones. The phone I have...Read complete review

This is a very nice phone with great features. I wanted the long record time (60 minutes!). BUT, there's an issue with compatibility with the expansion phones. The phone I have is model number 25255RE2-A. The "-A" is important! As it turns out, only handsets with the model number ending in "-A" work cleanly. Handset 25055RE1-A works great, great sound quality, no static. BUT, 25055RE1 without the -A is awful! Lots of dropouts from the remote side, so bad that I could barely make them out. Attempting to get an extension that worked, I ended up trying THREE of these without the "-A" and all sound terrible! All my phones WITH the "-A" work fine. Note there are also differences in the D-Pad functions between these two model numbers. WITH the -A, when the phone is idle, if I push the D-Pad down (down volume), it immediately rings the phone and allows you to set the ringer volume. Without the -A, it goes to a menu choice to let you choose this function (which I prefer). They also have different functionality for font selection when entering names in the directory, etc. BUT, worse of all, WITHOUT the -A, the directory functions don't work at all with the base unit! Trying to upload the directory, you get "unavailable". Trying to download the directory to the handset, you get the same thing. So an important piece of functionality is also missing.
I've tried 3 Staples locally to replace the handset and non have another -A, so it looks like I'm going to have to give up on this phone and get another model. Sadly, few have long record time, so I'll lose this feature. I went to RCA's website to see about getting assistance, and I found they don't even list this phone there, so its also already discontinued apparently. As such, I worry about getting handsets replaced or getting new ones, as I'd have to get the -A model. That brings up the last big issue, both versions have the EXACT SAME SKU so there's not much of a way to know before hand what you'd get. Sorry RCA, but that is a major blunder. And, it does explain why many report great sound quality, while other report terrible sound quality, it apparently depends on the revision of the base and handset you have...and to make them the same SKU, really bad.

Reviewed by 113 customers

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3.0

Love the options, hate the phones

By CLGSEYMOUR

from Tennessee

Pros

    Cons

      Best Uses

        Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

        I was directed by customer service to this phone. Ther is absolutely NO ONLINE HELP with these phones I had to call RCA myself over the cordless registering to the corded phone but still said press "reg" for registration on the cordless making the cordless unable to use. Finally I figured it out. This is the 2nd set of this system we have bought the first cordless phone screen went blank and would not show anything on it. Now the corded phone when it is on speakerphone has a loud echo screeching like there are two phones on and the mics are interacting. It's not worth the almost 200.00 to deal with.

        • Are you connected to this product in any way?:
        • I am an employee or otherwise affiliated with the brand.

        Comment on this review(earn points)

         
        4.0

        EXCELLENT BUY

        By Hampton Woods:)

        from Retirement Community

        Verified Buyer

        Pros

          Cons

            Best Uses

              Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

              This phone is an excellent purchase for the price. The phone works extremely well. The only thing I might change about the phone, would be to make the handset slightly heavier.

              • Was this a gift?:
              • No

              Comment on this review(earn points)

               
              3.0

              RCA 2 line business phones

              By RCA 6.0 Business Phones

              from Venice, FL

              Verified Buyer
              This customer has reached Intern level on the Staples.com Leaderboard

              Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

              Purchase the RCA 25255RE2 DECT 6.0 2 line corded/cordless Telephones with Digital answering system by RCA. We really like the phone and the options the phone offers however we are thinking there is a problem with the phone. Sometimes customers are saying they can not hear us. You can possibly lose business if people get aggervated because they can not hear you. I may need to return this unit.

              Comment on this review(earn points)

               
              5.0

              excellent

              By bob

              from falmouth MA

              Verified Buyer
              This customer has reached Intern level on the Staples.com Leaderboard

              Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

              easy system to install .. nice looking product .. wire/wireless capability was reason to purchase

              Comment on this review(earn points)

               
              5.0

              RCA 2-Line Phone with Cordless Just Fits

              By Johnce

              from Knoxville, TN

              Verified Buyer

              Pros

                Cons

                  Best Uses

                    Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

                    We use this phone base in our meat dept and the cordless in the cashiers station.

                    Works fine for our needs.

                    • Was this a gift?:
                    • No

                    Comment on this review(earn points)

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                    Item: 791711
                    Model: 25055RE1

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                    2.5stars
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                    • Build your own 2-line phone system by combining up to a total of 10 2-line devices
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