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RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System

RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System

Item: 797358    Model: 25255RE2

RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System
3.5stars
( 87 reviews)
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2-Line OperationExpandable up to 10 handsets (compatible with RCA 25055RE1 - SKU 791711)Integrated digital answering system with 60 minutes of record time for line 1 or line 22/PackPhone w/ Digital Answering SystemRCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering Systemhttp://www.staples-3p.com/s7/is/image/Staples/s0340755_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0340755_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0340755http://www.staples-3p.com/s7/is/image/Staples/s0757298_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0757298_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0757298195.49USD/RCA-25255RE2-DECT-60-2-Line-Corded-Cordless-Telephone-with-Digital-Answering/product_797358
Price:
$195.49
2/Pack

Currently Out of Stock.

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REVIEW SNAPSHOT®

by PowerReviews
RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System
 
3.4

(based on 87 reviews)

Ratings Distribution

  • 5 Stars

     

    (18)

  • 4 Stars

     

    (31)

  • 3 Stars

     

    (16)

  • 2 Stars

     

    (9)

  • 1 Stars

     

    (13)

63%

of respondents would recommend this to a friend.

Pros

  • Good speakerphone (29)
  • Nice features (29)
  • Easy to set up (28)
  • Good sound (28)
  • Comfortable handset (26)

Cons

  • Poor sound quality (18)
  • Not durable (6)
  • Produces static (6)
  • Bad reception / weak antenna (5)
  • Complicated controls (5)

Best Uses

  • Office use (37)
  • Multiple lines (21)
  • Everyday use (17)
  • Home use (17)
  • High volume (8)
    • Reviewer Profile:
    • Quality oriented (50), Practical (10), Professional (10), Tech savvy (10), Budget shopper (6)
    • Primary use:
    • Business (71), Personal (13)
    • Was this a gift?:
    • No (46)

Most Helpful Positive Review

 

I'm Very Pleased With The RCA 25255RE2

I bought this phone system for my home-based office, where I need a 2-line phone, which combines a corded base and cordless handsets.
I find it easy to use the various...Read complete review

I bought this phone system for my home-based office, where I need a 2-line phone, which combines a corded base and cordless handsets.
I find it easy to use the various features and I like the look and feel of the whole system.
As noted by a previous reviewer, it was hard to get the base standby batteries ( 5 AAA ) to make contact to remove the " Replace Battery " message from the screen. However, I was able to do so after prying the battery metal contact prongs with a paper clip.
The standard 2 year manufacturer's warranty ( printed on the RCA website ) is a recent revision to the 1 year warranty printed in the owner's manual.
I'm very pleased and I hope my satisfaction continues.

VS

Most Helpful Negative Review

 

Phone Revision Issue, BadSound Explained

This is a very nice phone with great features. I wanted the long record time (60 minutes!). BUT, there's an issue with compatibility with the expansion phones. The phone I have...Read complete review

This is a very nice phone with great features. I wanted the long record time (60 minutes!). BUT, there's an issue with compatibility with the expansion phones. The phone I have is model number 25255RE2-A. The "-A" is important! As it turns out, only handsets with the model number ending in "-A" work cleanly. Handset 25055RE1-A works great, great sound quality, no static. BUT, 25055RE1 without the -A is awful! Lots of dropouts from the remote side, so bad that I could barely make them out. Attempting to get an extension that worked, I ended up trying THREE of these without the "-A" and all sound terrible! All my phones WITH the "-A" work fine. Note there are also differences in the D-Pad functions between these two model numbers. WITH the -A, when the phone is idle, if I push the D-Pad down (down volume), it immediately rings the phone and allows you to set the ringer volume. Without the -A, it goes to a menu choice to let you choose this function (which I prefer). They also have different functionality for font selection when entering names in the directory, etc. BUT, worse of all, WITHOUT the -A, the directory functions don't work at all with the base unit! Trying to upload the directory, you get "unavailable". Trying to download the directory to the handset, you get the same thing. So an important piece of functionality is also missing.
I've tried 3 Staples locally to replace the handset and non have another -A, so it looks like I'm going to have to give up on this phone and get another model. Sadly, few have long record time, so I'll lose this feature. I went to RCA's website to see about getting assistance, and I found they don't even list this phone there, so its also already discontinued apparently. As such, I worry about getting handsets replaced or getting new ones, as I'd have to get the -A model. That brings up the last big issue, both versions have the EXACT SAME SKU so there's not much of a way to know before hand what you'd get. Sorry RCA, but that is a major blunder. And, it does explain why many report great sound quality, while other report terrible sound quality, it apparently depends on the revision of the base and handset you have...and to make them the same SKU, really bad.

Reviewed by 87 customers

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Displaying reviews 1-5

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4.0

2 Line RCA corded/corless phone

By legzlie

from Broadway & 8th Street

Verified Buyer

Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

This is a very sleek and stylish phone. It was very easy to set up and program. Had a little problem getting the answering machine to accept my message, but realized I had to put the setting on Personal instead of default. I like the blue light and the whole look of the phone especially the way it sits up so you don't have to look over the phone to see who is calling. So far the whole phone gets a good rating, just hate having to program all the numbers into the phone system every time we switch phones. Thumbs up!!

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4.0

business phone

By lawyer

from orange city, fl.

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

the phone has many features but the instructions and manual could use a lot more clarity and details. Phone is clear and crisp. speaker phone is good. Easy to setup but time consuming. As time permits my staff is learning how to use all the features on the phone but it is learn as you go rather than getting information from manual since it is not there. At this point I like the phone and it is getting better everyday if you understand the frustration of getting a new electronic item and try to learn how to operate all the bells and whistles.

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3.0

NOT BAD FOR THE PRICE

By GADCPA

from SEAFORD NY

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

PHONE WORKS GOOD EXCEPT NOT EASY TO SEE DAIL AND BUTTONS. SOUND IS GOOD.

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2.0

Phone cuts in and out.

By Matt

from South Carolina

About Me Quality Oriented

This customer has reached Intern level on the Staples.com Leaderboard

Pros

    Cons

    • Poor Sound Quality

    Best Uses

      Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

      We purchased two of the corded phones, and one of the cordless phones. The cordless phone works well, but both of the corded phones have an issue, they cut in and out. Customers can't seem to hear us on the other end at times. We replaced the cords, however this did not help. We are now replacing the phones.

      • Primary use:
      • Business
      • Was this a gift?:
      • No

      Comment on this review(earn points)

       
      5.0

      Replacement Phone

      By Chuck

      from CT

      About Me Quality Oriented

      Verified Buyer

      Pros

      • Comfortable Handset
      • Easy To Set Up
      • Good Speakerphone
      • Strong Signal

      Cons

        Best Uses

        • Office Use

        Comments about RCA 25255RE2 DECT 6.0 2-Line Corded/Cordless Telephone with Digital Answering System:

        Good 2 line phone. This is a replacement phone because my other phone quit working. This is smaller and works well.

        • Primary use:
        • Business
        • Was this a gift?:
        • No

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        RCA 25055RE1 DECT 6.0 2-Line Cordless Expansion Handset
        Item: 791711
        Model: 25055RE1

        RCA 25055RE1 DECT 6.0 2-Line Cordless Expansion Handset

        Reviews for RCA 25055RE1 DECT 6.0 2-Line Cordless Expansion Handset
        3.5stars
        (87 reviews)
        • 2-Line Operation
        • Caller ID/Call waiting
        • For use with RCA model 25250
        Price:
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        Reviews for RCA 25065RE1 DECT 6.0 2-Line Cordless Expansion Headset
        2.5stars
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        Price:
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