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RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID

RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID

Item: 703670    Model: 25424RE1

RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID
4.0stars
( 89 reviews)
4-Line OperationExpandable to 16 Base Stations, One Handset Per Base UnitUp to 3-Way ConferencingSelect an ItemBrother® MFC7860DW Laser Multi-Function Printerhttp://s7d5.scene7.com/is/image/Staples/s0219829_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0219829_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0219829/RCA-4-Line-Corded-Integrated-Telephone-Systems/product_SS1036434RCA 4-Line Corded Integrated Telephone Systems4.089 http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gifSpecial Buy!Special Buy!4-Line OperationExpandable up to 16 stations. Each station expandable up to 1 handset (compatible with RCA <a href=&quot;http://www.staples.com/RCA-H5401RE1-DECT-6.0-4-Line-Cordless-Expansion-Handset/product_703674 &quot; target=&quot;_blank&quot;><b>H5401RE1</b></a>)Up to 3-Way ConferencingOffer Expires on 06/22/2013EachIntegrated Phone System**While supplies last. May not be valid in combination with other offers. Offer subject to change.Special Buy!RCA 25423RE1 4-Line Corded Integrated Telephone Systemhttp://s7d5.scene7.com/is/image/Staples/s0219829_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0219829_sc7?$thb$http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gifhttp://s7d5.scene7.com/is/image/Staples/s0219829/RCA-25423RE1-4-Line-Corded-Integrated-Telephone-System/product_703672RCA 25423RE1 4-Line Corded Integrated Telephone System3.044 4-Line OperationExpandable up to 16 stations. Each station expandable up to 1 handset (compatible with RCA <a href=&quot;http://www.staples.com/RCA-H5401RE1-DECT-6.0-4-Line-Cordless-Expansion-Handset/product_703674 &quot; target=&quot;_blank&quot;><b>H5401RE1</b></a>)Caller ID/Call Waiting capablePhone System w/ Caller IDRCA 25424RE1 4-Line Corded Integrated Telephone System with Caller IDhttp://s7d5.scene7.com/is/image/Staples/s0219830_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0219830_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0219830/RCA-25424RE1-4-Line-Corded-Integrated-Telephone-System-with-Caller-ID/product_703670RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID4.089 4-Line OperationExpandable up to 16 stations. Each station expandable up to 1 handset (compatible with RCA <a href=&quot;http://www.staples.com/RCA-H5401RE1-DECT-6.0-4-Line-Cordless-Expansion-Handset/product_703674 &quot; target=&quot;_blank&quot;><b>H5401RE1</b></a>)Integrated Digital Answering System with 60 minutes of record time and Auto Attendant featureEachPhone System w/ Digital Answering SystemRCA 25425RE1 4-Line Corded Integrated Telephone System with Digital Answering Systemhttp://s7d5.scene7.com/is/image/Staples/s0219831_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0219831_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0219831/RCA-25425RE1-4-Line-Corded-Integrated-Telephone-System-with-Digital-Answering-System/product_703673RCA 25425RE1 4-Line Corded Integrated Telephone System with Digital Answering System2.518

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REVIEW SNAPSHOT®

by PowerReviews
RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID
 
3.9

(based on 90 reviews)

Ratings Distribution

  • 5 Stars

     

    (34)

  • 4 Stars

     

    (34)

  • 3 Stars

     

    (9)

  • 2 Stars

     

    (6)

  • 1 Stars

     

    (7)

80%

of respondents would recommend this to a friend.

Pros

  • Attractive (75)
  • Good sound quality (63)
  • Nice features (61)
  • Comfortable handset (50)
  • Durable (40)

Cons

  • Not durable (5)
  • Poor sound quality (5)
  • No features (3)

Best Uses

  • High call volume (33)
  • Conference calls (24)
  • Long talks (16)
  • Telecommuting (8)
  • Multiple lines (3)
    • How long have you owned it:
    • A month or less

       

      80% 

      (4 reviews)

      One-to-three months

       

      Three-to-six months

       

      More than six months

       
    • Reviewer Profile:
    • Quality oriented (55), Budget shopper (28)
    • Primary use:
    • Business (86), Personal (3)
    • Was this a gift?:
    • No (50)

Most Helpful Positive Review

 

A 1 system for noisy, busy restaurant

Have had phone "Systems" that require big, expensive control boxes in my utility room. Needed to replace existing poor quality (for my needs) pricey "System". Only ...Read complete review

Have had phone "Systems" that require big, expensive control boxes in my utility room. Needed to replace existing poor quality (for my needs) pricey "System". Only need 3 lines, great sound quality for a very noisey environment and a hold button for my restaurant. All the other features are not needed but come with all phones that I have seen. This RCA phone fits the bill. Sound is excellent and adjustable. Does not pick up background noise like most phones. Features seem to work fine and easy, even though we don't use most of them. Had the phone man come in to re-wire the jacks to accomodate these phones. Total price for 5 phones and wiring was less then half of what a new "system" would have cost me and the phones themselves are A 1.

VS

Most Helpful Negative Review

 

Great Unit but Cordless Unit Poor Design

We purchased two of these base units and two "compatible" cordless units thinking that 4 people could use the system at the same time if needed. The base units work perfectly, HO...Read complete review

We purchased two of these base units and two "compatible" cordless units thinking that 4 people could use the system at the same time if needed. The base units work perfectly, HOWEVER YOU CANNOT USE A BASE UNIT AND A CORDLESS UNIT AT THE SAME TIME (to make calls on 2 different lines). When one is in use the other can't be used for any function. Even called cust svce # to verify. They confirmed that this is how they are supposed to operate. Even though this is a 4-line phone, unless you have 4 base units you cannot make calls all the lines at the same time. The cordless units are designed to be used ONLY by the same person that uses the base unit. This is impractical for our purposes. I'm returning the entire system even though the base units are awesome and very easy to use. Sleek design as well.

Reviewed by 90 customers

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Displaying reviews 1-5

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3.0

Easy set up, but has glitches.

By Ian

from Lynn, MA

About Me Value Oriented

Verified Buyer

Pros

  • Attractive Design
  • Nice Features

Cons

    Best Uses

      Comments about RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID:

      Phone was easy to set up. Started having problems and called RCA customer service. They were helpful and suggested to reboot (computer in) phone to reset (unplug 45 secs.). This helped, but I found myself rebooting on a daily basis. I ended up calling Staples to replace the phone. I'll have to see if I got a lemon or there is inherent problem with this phone.

      • Primary use:
      • Business
      • Was this a gift?:
      • No

      Comment on this review(earn points)

       
      3.0

      So So phone

      By Ken the Chiroprator

      from Marysville WA

      About Me Value Oriented

      Verified Buyer

      Pros

      • Attractive Design
      • Comfortable Handset

      Cons

      • Can't Use Base And Remote

      Best Uses

        Comments about RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID:

        Can't use the base and remote simultaneously! that means, if someone is on the base, the second phone is useless. Not a good feature.

        • Primary use:
        • Business
        • Was this a gift?:
        • No

        Comment on this review(earn points)

         
        4.0

        nice phone , great features

        By Super Salesman Joe

        from Michigan

        About Me Quality Oriented

        Verified Buyer

        Pros

        • Attractive Design
        • Durable
        • Good Sound Quality
        • Nice Features

        Cons

          Best Uses

          • High Call Volume

          Comments about RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID:

          purchased the phone after shopping around and comparing features option and reviews on several systems and models . I spoke with a techy friend in the communication industry . I explained what I was looking for to open up my small business. We discussed options features and need and found that the RCA system would delive all that i was looking for and then aditional features i would also find helpful. I ordered and had delived the system and had set up and working almost right out of the box. The 24/7 tech support was super helpful in the minor issue set up issue I had . Thanks .

          • Primary use:
          • Business
          • Was this a gift?:
          • No

          Comment on this review(earn points)

           
          4.0

          easy to hook up & great features

          By the boss

          from Grand Rapids Mich

          About Me Value Oriented

          Verified Buyer

          Pros

          • Attractive Design
          • Durable
          • Good Sound Quality
          • Great Features Easy
          • Nice Features

          Cons

          • 30 Sec Max Outgoing Messa

          Best Uses

            Comments about RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID:

            i shopped around for a new phone system, check with vendors and options. I was given several options to consider and features avaible. I shared what i was looking fro with a sales person @ the local store . He sent another rep that had used this phone system who had product knowledge . He LISTENED to what i was looking for and suggested the system because of features and ease of use . He also stated that 24/7 tech support with live reps from the manufactor . So far store rep and the 24/7 tech support have delivered as stated . I have used only 3 days and like it well Thanks

            • Primary use:
            • Business
            • Was this a gift?:
            • No

            Comment on this review(earn points)

             
            3.0

            4-line Phone Not what expected

            By Freedom Rider

            from NC

            About Me Value Oriented

            Verified Buyer

            Pros

            • Attractive Design
            • Comfortable Handset
            • Durable
            • Good Sound Quality
            • Nice Features

            Cons

            • Only 1 Handsetstation

            Best Uses

            • Business Office Phone

            Comments about RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID:

            Misunderstood the "expands to 16 stations". Does not mean 16 handsets. Disappointed that only ONE handset would work per land station (needed 3 handsets for one base station) because of the large "transmitter" box that attaches to the base phone. But due to good price, bought a second land station & handset, ending up with 2 bases & 2 handsets.Was looking to save desk space& mobility with the handsets. All in all, it still cost less than a larger system.

            • Primary use:
            • Business
            • Was this a gift?:
            • No

            Comment on this review(earn points)

            Displaying reviews 1-5

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            Do you have questions about this product?(earn points for answers!)

            get answers from real customers and in-house experts with AnswerBox.

            43 Questions | 46 Answers
            Displaying questions 1-10Previous | Next »
            • Q:

              How do you transfer a call from one office to another??
              Asked on 6/12/2013 by Michelle from Newbury Park

              1 answer

              • CUSTOMER CARE

                A:

                Transferring a Call to Another Station
                1. With the caller on the line, press the Transfer button.
                2. Press the Intercom/Memory Log button (1-16) for the station you want to transfer the call to. The line’s indicator blinks purple until the party picks up the transferred call. Once the call is picked up, the indicator stays red. The indicator on the receiving party’s line rapidly flashes red and rings during call transfer.
                • If the transferred call is not picked up at the other station within 45 seconds. The transfer cancels, the line is put on hold, and the line indicator flashes blue.
                • If the party at the other station doesn’t pick up the transferred call, and you want to attempt to transfer to another station, press the line button and repeat the transfer process from step 1.

                Answered on 6/18/2013 by Cindy from Staples
            • Q:

              Ok I work for an attorney and we have 4 lines one is a fax and 3 are for the business. Anyway right now we have Panasonic Hybrid System they are old probably from the 90's. But my question is if I buy one RCA phone will it be compatible with the other 3 panasonic phones we have? Or do I have to get all new phones. And also I need a headset wireless, because every time I go downstairs the phone will ring and its hard to answer I am the only assistant here just me and my attorney boss. Please help me. Thank you.
              Asked on 5/29/2013 by bluerenee from Pueblo, CO

              1 answer

              • A:

                Yes that will work just fine.

                Answered on 5/29/2013 by Community Answer from None
            • Q:

              Since this phone has 4 lines, does that mean that if I'm on a call and someone else calls me, it won't go to voicemail? Will line 2 ring and I will either have to answer it or let it ring enough times that it will go to voicemail? (The phone I have now has 1 line and a 2nd call automatically goes to voicemail.)
              Will line 2 actually ring out loud or will I get a beep on my call, like I get with call waiting?
              thanks!
              Asked on 5/3/2013 by jvo from nj

              1 answer

              • A:

                If a call comes in on line 2, the line 2 indicator light will blink until the call is answered or rings too many times and goes to voice mail.

                Answered on 5/4/2013 by Community Answer from None
            • Q:

              Does the phone have an electrical cord to supply power?
              Asked on 5/2/2013 by NM from NJ

              1 answer

              • A:

                Yes it does.

                Answered on 5/3/2013 by Community Answer from None
            • Q:

              If we're using Verizon's voice mail, will this phone indicate there are messages waiting ?
              Asked on 4/8/2013 by silverwingz from LB, CA

              1 answer

              • A:

                Yes there is a voice mail indicator on the screen to let you know when there is voice mail.

                Answered on 4/9/2013 by Community Answer from None
            • Q:

              We purchased these phones. Only some calls are coming up on the caller id. Not every call is showing up even if we let the phone ring several times before answering. I have already called Verizon and they checked our lines and there is no problem with our service. Any thoughts?
              Asked on 2/27/2013 by Kim from Crofton, Maryland

              1 answer

              • CUSTOMER CARE

                A:

                I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753).

                Answered on 3/4/2013 by Linda from Staples
            • Q:

              i bought 4 of this phone and i can put caller id.how can i seutup the caller id? thanks
              Asked on 1/16/2013 by alynne from malden

              1 answer

              • CUSTOMER CARE

                A:

                You would need to contact your phone provider to set up your caller id.

                Answered on 1/17/2013 by Linda from Staples
            • Q:

              If I only have one telephone line, can I disable the other 3 lines of the phone so that they are not blinking or on, and so the LED doesn't read out any error.
              Asked on 1/13/2013 by Anonymous

              1 answer

              • CUSTOMER CARE

                A:

                No you would not be able to disable the other 3 lines. For more information please contact the manufacturer at (800) 511-3180

                Answered on 1/16/2013 by Linda from Staples
            • Q:

              I had an earlier question whether this phone had voicemail and Staples said it did not. However, does that mean if I have a voicemail set-up with my phone company that this would work on this phone? I just want to make sure that messages can be left somehow. Thanks
              Asked on 11/30/2012 by swm

              1 answer

              • A:

                The phone itself does not have a built in answering system, but if you have voicemail through your phone company it will work on it. It is also 3-way conference call and caller ID capable.

                Answered on 11/30/2012 by Community Answer from None
            • Q:

              Does this phone have voicemail?
              Asked on 11/30/2012 by swm

              1 answer

              • A:

                No, the base unit shown does not have voicemail. It is expandable though.

                Answered on 11/30/2012 by Community Answer from None
            Displaying questions 1-10Previous | Next »

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