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RCA 25800 Visys 8-Line Corded Integrated Telephone System

RCA 25800 Visys 8-Line Corded Integrated Telephone System

Item: 331062    Model: 25800

RCA 25800 Visys 8-Line Corded Integrated Telephone System
1.0stars
( 5 reviews)
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8-Line OperationExpandable up to 25 base stations (compatible with RCA 25825 - SKU 895280)Integrated digital answering system with 60 minutes of record timeSelect an ItemRCA 25800 Visys 8-Line Corded Integrated Telephone System164.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0427434_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0427434_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0427434/RCA-25800-Visys-8-Line-Corded-Integrated-Telephone-System/product_SS1059804 8-Line OperationExpandable up to 25 base stations (compatible with RCA 25825 - SKU 895280)Integrated digital answering system with 60 minutes of record timeEachCorded Base StationRCA 25825 Visys 8-Line Corded Base Station164.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0385709_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0385709_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0385709/RCA-25825-Visys-8-Line-Corded-Base-Station/product_895280 8-Line OperationExpandable up to 25 base stations (compatible with RCA 25825 - SKU 895280)Integrated digital answering system with 60 minutes of record timeEachIntegrated Phone SystemRCA 25800 Visys 8-Line Corded Integrated Telephone System689.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0427434_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0427434_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0427434/RCA-25800-Visys-8-Line-Corded-Integrated-Telephone-System/product_331062

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REVIEW SNAPSHOT®

by PowerReviews
RCA 25800 Visys 8-Line Corded Integrated Telephone System
 
1.0

(based on 5 reviews)

Ratings Distribution

  • 5 Stars

     

    (0)

  • 4 Stars

     

    (0)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (5)

0%

of respondents would recommend this to a friend.

Pros

    Cons

    • Unreliable (3)

    Best Uses

        • Primary use:
        • Business (5)
        • Was this a gift?:
        • No (5)

      Reviewed by 5 customers

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      Displaying reviews 1-5

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      (1 of 1 customers found this review helpful)

       
      1.0

      Terrible product - service a disgrace

      By Mike

      from Chelmsford, MA

      About Me Value Oriented

      This customer has reached Intern level on the Staples.com Leaderboard

      Pros

        Cons

          Best Uses

            Comments about RCA 25800 Visys 8-Line Corded Integrated Telephone System:

            Shortly after installation the sound became choppy at times, to the point that me and my employees could not understand what the other party was saying. I called RCA service and after they had me reboot everything, decided to exchange the router. This did not fix anything, so I called them and they said that a Level 3 technician would call me. No one every did! Now my caller can hear loud bips and on our side we hear blanks. Try to have someone spell their name or give you their phone number. It's not impossible!
            Plus we a myriad of annoying problems such as not being able to transfer if someone calls another line as you are preparing to transfer.

            Do not buy this product! Your employees will revolt and your customers will not be able to communicate with you.

            • Primary use:
            • Business
            • Was this a gift?:
            • No

            Comment on this review(earn points)

            (0 of 1 customers found this review helpful)

             
            1.0

            HORRIBLE

            By Josh

            from Denver, CO

            About Me High-end Shopper

            Pros

              Cons

              • Difficult To Set Up
              • Flimsy Construction
              • Hard To Use
              • Inefficient
              • Unreliable

              Best Uses

                Comments about RCA 25800 Visys 8-Line Corded Integrated Telephone System:

                Inadequate System all together........DO NOT BUY!

                • Primary use:
                • Business
                • Was this a gift?:
                • No

                Comment on this review(earn points)

                (2 of 2 customers found this review helpful)

                 
                1.0

                Please Do Not Purchase

                By Owner Amy

                from Triangle, NC

                About Me Budget Shopper

                This customer has reached Intern level on the Staples.com Leaderboard

                Pros

                  Cons

                  • Difficult To Set Up
                  • Had To Be Returned To Rca
                  • Incompatible
                  • Unreliable

                  Best Uses

                    Comments about RCA 25800 Visys 8-Line Corded Integrated Telephone System:

                    I would not recommend this phone and router to anyone. I ended up returning it to RCA for a refund after weeks on the phone with their technical support people. They never could get the stutter tone on my voicemail to work and I don't have time to check 5 voicemails throughout the day. I am now using a 4-line phone and a single line phone (both AT&T purchased at Staples.)

                    • Primary use:
                    • Business
                    • Was this a gift?:
                    • No

                    Comment on this review(earn points)

                    (6 of 8 customers found this review helpful)

                     
                    1.0

                    Buyer Beware

                    By Kirsten

                    from Columbus, Ohio

                    About Me High-end Shopper

                    Verified Buyer

                    Pros

                      Cons

                      • Unreliable

                      Best Uses

                        Comments about RCA 25800 Visys 8-Line Corded Integrated Telephone System:

                        First and foremost, thank you Staples for YOUR good customer service. HOWEVER, in regard to these RCA phones, BUYER BEWARE! They sound like they're going to be great, but this is the most disappointing product I have EVER seen, and RCA's customer (ahem) service and technical (cough, cough) support had such a cavalier "whatever" attitude that I'm amazed the company is in business. The phones were easy to install; they were easy to program. Trouble is, they don't retain their programming; the buttons stick; the call quality is sketchy; the auto attendant is auto possessed (sometimes it's "her," sometimes it's our recorded message); phones lose their programming for no apparent reason; if person in office is retrieving a voice message, and a call comes in, it disconnects the person listening to voice mail; impossible to get calls off hold; transferring calls works sometimes; the phones slowed down our computers, so we installed separate network switches (which fixed that right away); if you call somebody with a press "1" etc., menu, the numbers on these RCA phones may NOT be recognized; can't really access voice mail from outside the office; horrible, AWFUL, HORRENDOUS, EVIL, WORST EVER imaginable experience. I don't know how any company, in good conscience, could sell these things to unsuspecting customers. I wouldn't recommend these things to my worst enemy, let alone to a friend or anybody else I might have to see face-to-face again. There are not enough words in the English language strong enough to describe what a negative experience these things are -- or the detrimental effect they have had on our ability to conduct business. Run, run, run! These phones belong with the people under the stairs. Hide, hide, hide! Don't buy them! Do NOT buy them! Seriously, do NOT buy them. (That one star was put in because I HAD to click one, not because this sytem deserves one star.)

                        • Primary use:
                        • Business
                        • Was this a gift?:
                        • No

                        Comment on this review(earn points)

                        (4 of 6 customers found this review helpful)

                         
                        1.0

                        Terrible Phone System

                        By Richard

                        from Orlando, Florida

                        About Me Midrange Shopper

                        Pros

                          Cons

                            Best Uses

                              Comments about RCA 25800 Visys 8-Line Corded Integrated Telephone System:

                              I upgraded from a 90s era proprietary phone system to what I thought would be a modern day user friendly, and intuitive phone system.

                              This system may look fancy, but acts like a dinosaur. Transferring calls is impossible if more than one person calls at the same time. When the phone does transfer, it automatically sends to speaker phone for both the transferring phone and receiving phone - even if you are holding handset. It then becomes impossible to get off both handset/speaker without hanging up on someone.

                              I called customer support and they were absolutely worthless. Basically were unfamiliar with how their phone works and could not understand the problems. Their response always kept coming back to that is way the phone was designed.

                              I find it hard to believe that a phone was designed to always send someone to speaker and then hang up on incoming clients.

                              Bottom line, I have lost clients and money with this system. I would definitely look elsewhere.

                              • Primary use:
                              • Business
                              • Was this a gift?:
                              • No

                              Comment on this review(earn points)

                              Displaying reviews 1-5

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                              RCA H5801 DECT 6.0 8-Line Cordless Expansion Handset
                              Item: 895281
                              Model: H5801

                              RCA H5801 DECT 6.0 8-Line Cordless Expansion Handset

                              Reviews for RCA H5801 DECT 6.0 8-Line Cordless Expansion Handset
                              0.0stars
                              (0 reviews)
                              • 8-Line Operation
                              • Caller ID compatible
                              • Use as an expansion option for the RCA 25825 Visys 8-Line Integrated Phone System
                              Price:
                              $99.99
                              Each
                              RCA 25825 Visys 8-Line Corded Base Station
                              Item: 895280
                              Model: 25825

                              RCA 25825 Visys 8-Line Corded Base Station

                              Reviews for RCA 25825 Visys 8-Line Corded Base Station
                              2.5stars
                              (6 reviews)
                              • 8-Line Operation
                              • Expandable up to 25 base stations (compatible with RCA 25825 - SKU 895280)
                              • Integrated digital answering system with 60 minutes of record time
                              Price:
                              $164.99
                              Each
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