I knew I wouldn't be getting anything fancy for this price, but this product is a dud! I just needed something to clean my tiny low traffic office in between shampoos. This product is not worth half of what it is being sold for.
I am sorry but I am not finding a replacement battery available for this item I would suggest contacting Royal Applicance at: 1-888-321-1134.
Answered on 2/1/2011 by Megan from Staples
Q:
how long does the charge last? does it need to be plugged in when i'm not using it? how loud is it when running? wehre is the on/off switch? where is the plug/place you attach it to on the vacuum itself?