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Samsung CLP-680ND Color Laser Printer

Samsung CLP-680ND Color Laser Printer

Item: 930933    Model: CLP-680ND

Samsung CLP-680ND Color Laser Printer
2.5stars
( 8 reviews)
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  • Prints up to 25 ppm black, 25 ppm color (mfr specs)
  • Network ready; Gigabit Ethernet and USB 2.0 interfaces
  • Up to 9600 x 600 dpi resolution
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
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  • In Stock Online
  • Expected Delivery:2 - 6 Business Days
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  • Online Only
Prints up to 25 ppm black, 25 ppm color (mfr specs)Network ready; Gigabit Ethernet and USB 2.0 interfacesUp to 9600 x 600 dpi resolutionOffer Expires on 09/27/2014EachSamsung CLP-680ND Color Laser Printer**While supplies last. May not be valid in combination with other offers. Offer subject to change.Prints up to 25 ppm black, 25 ppm color (mfr specs)Network ready; Gigabit Ethernet and USB 2.0 interfacesUp to 9600 x 600 dpi resolutionSamsung CLP-680ND Color Laser Printerhttp://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gif299.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0536432_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0536430_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0536432_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0536430_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0536432http://www.staples-3p.com/s7/is/image/Staples/s0536433_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0536433_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0536433http://www.staples-3p.com/s7/is/image/Staples/s0536434_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0536430http://www.staples-3p.com/s7/is/image/Staples/s0536434_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0536434http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gifhttp://www.staples-3p.com/s7/is/image/Staples/s0536431_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0536431_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0536431/Samsung-CLP-680ND-Color-Laser-Printer/product_930933
Price: $399.99
Instant Savings : - $100.00
$299.99*
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*Price after savings

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REVIEW SNAPSHOT®

by PowerReviews
Samsung CLP-680ND Color Laser Printer
 
2.6

(based on 8 reviews)

Ratings Distribution

  • 5 Stars

     

    (3)

  • 4 Stars

     

    (0)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (4)

40%

of respondents would recommend this to a friend.

Pros

  • Efficient (3)

Cons

    Best Uses

    • Home (3)
      • Reviewer Profile:
      • Frequent user (3)

    Reviewed by 8 customers

    Sort by

    Displaying reviews 1-5

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    1.0

    Great for two weeks

    By norcal648

    from California

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Comments about Samsung CLP-680ND Color Laser Printer:

    The printer was excellent for two weeks, but then started clicking and jamming. It finally became unusable. Samsung support was not helpful, even sending the printer to a closed service center and now being "returned to sender". If you need a reliable printer from a company that stands behind it's products, this is not the printer you're looking for.

    Comment on this review(earn points)

     
    5.0

    Better than expected

    By Samsung CLP-680ND color laser printer

    from La Mesa, California

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Comments about Samsung CLP-680ND Color Laser Printer:

    It had been seven years since I last ordered a printer. I knew that printer technology and features had improved, but I was quite impressed at just what I got in this printer for a fraction of the cost of the printer I bought seven years ago.

    Ease of setup gets five diamonds and five gold stars. Plug it in, turn it on, and print! And it doesn't matter if you have an individual printer or a network.

    I often print on cardstock so I immediately tested the manual paper tray and the straight paper path to the rear exit. Flawless! It handled every weight cardstock I gave it, up to 125# which is the heaviest I use.

    A surprise which I did not find in the descriptions online was its automatic duplex printing. Makes doing postcards a breeze!

    Lastly, the color is out of this world.

    I could not have asked for a better printer to serve me these next seven years (hopefully).

    Comment on this review(earn points)

     
    1.0

    Save yourself the trouble...

    By tinman

    from Colorado

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Comments about Samsung CLP-680ND Color Laser Printer:

    I sent this back. I assumed that since this was a bigger number than my previous 670 model that this was "new and improved". It is cheaply made and has a ridiculous plastic lever on the top to stop the printouts from getting too deep. Turns out that there are some factory settings that have to be correct or else the thing won't work. When contacting Samsung to find out why the printer wouldn't work I was told to bring it to an authorized service center. I said, "Wrong. This is a new machine. It's broken. I have a company to run. I'm sending it back...end of story." Just bought a Brother, my first. Love it.

    Comment on this review(earn points)

    (1 of 1 customers found this review helpful)

     
    1.0

    Horrible

    By Nik

    from Minnesota

    About Me Heavy Duty User

    Verified Buyer

    Pros

    • Easy To Use

    Cons

    • Unreliable

    Best Uses

      Comments about Samsung CLP-680ND Color Laser Printer:

      We had this printer for less then a month and it started printing pink on everything. We did troubleshooting and nothing will fix it. Tried to return it to staples and they no longer carry it so I was given the run around and have to go thru samsung to get this problem figured out.

      • Primary use:
      • Business

      Comment on this review(earn points)

      (4 of 4 customers found this review helpful)

       
      1.0

      No warranty support

      By ER

      from NC

      About Me Frequent User

      This customer has reached Intern level on the Staples.com Leaderboard

      Pros

        Cons

          Best Uses

            Comments about Samsung CLP-680ND Color Laser Printer:

            I received a defective printer (print dropouts). Samsung was unable to repair and refused to replace it.

            Over the course of a month, I placed numerous calls to Samsung, spoke with over a dozen different people in Customer Support, Technical Support, "Executive" Customer Support (which should be called the "'No' Department" because all they ever said was "no"), "ServRight" (which should be called "ServNot" because they never did show up to fix the printer), and someone from the "Office of the CEO". All I ever got was runaround, refusals, broken promises, and unreturned calls.

            Multiple times, I was told that I'd have to go purchase replacement parts myself. I was promised "we'll call you back within one hour" four times - and never received a return call. Three times they assured me that a service tech would call the next day - and he never did. When I reached the end of the return period and the printer still had not been repaired, I requested a replacement - and was refused. I asked the "executive customer support" representative flat out if Samsung would honor the warranty and he said "no".

            So I returned the pinter for a refund. I originally planned to get a replacement, but after the last Samsung service person was downright rude to me, I decided not to do business with Samsung again.

            Everybody makes mistakes from time to time - the test of a good company is how they deal with them. Samsung failed horribly. Had they fixed the printer, I'd have been happy. Instead, I received worst customer service experience of my life.

            I won't buy any more Samsung products and I strongly urge others to avoid Samsung as well.

            Comment on this review(earn points)

            Displaying reviews 1-5

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