Q: What are the overall dimensions of this safe? Asked on 3/11/2013 by Cheese and crackers, this is Carmen from Mukilteo Know the answer? Answer this question 1 answer A: The dimensions of this safe are 23.2 x 21.1" x 27.6". Answered on 3/12/2013 by Community Answer from None
Q: Can I choose a left handed hinge? Or does the product only come in a right handed hinge? Asked on 11/7/2012 by Becca Know the answer? Answer this question 1 answer A: It only come with a right handed hinge. Answered on 11/7/2012 by Community Answer from None
Q: Bought this safe yesterday, opened it. tried the lock while it was opened. Put our valuables in it. Now it will not open. what do we do? Asked on 8/19/2012 by dana from ma Know the answer? Answer this question 1 answer A: You must use both the key and electronic code to open the safe; key lock cylinder can't be pushed in when trying to unlock the safe. Make sure the key lock cylinder is protruding before trying again. Also, water resistant safes may require more force to open. Answered on 8/20/2012 by Community Answer from None
Q: Are the shelf, hanging file rack and multi-position drawer completely removable for storage of larger items inside? Asked on 4/5/2012 by Marcsus from Garden City KS Know the answer? Answer this question 1 answer A: Yes, the shelf, hanging file rack and multi-position drawer can be completely removed for storage of larger items inside. Answered on 4/10/2012 by Laura B from Staples
Q: What material is this safe made of? Our last sentry safe had plastic on the inside and did not hold the hinge in place which resulted in the door falling off. I want to make sure this safe, or another one, has something more secure than plastic lining to guarantee a better product. Thanks. Asked on 4/6/2011 by Plastic? Seriously? from Utah Know the answer? Answer this question 1 answer A: This liner is made from plastic. The door hinge is attached to the frame of the safe not just the liner. Answered on 5/2/2011 by Bonnie B from Staples
Q: What is the weight of this product? Asked on 3/1/2011 by Anonymous Know the answer? Answer this question 1 answer A: Shipping weight of this safe is 211lb (95.7kg). Answered on 3/16/2011 by Darlene S from Staples
Q: Is the lock prorammable? Can we change the combination when needed? Asked on 8/31/2010 by Steve from Springfield, MO Know the answer? Answer this question 1 answer A: Yes the lock is user programmable. Answered on 10/6/2010 by Customer Care from Staples
Q: i bought this firesafe item no 611910 and the model no is 0A5848 Does this safe always require both the electronic pad and the key?or can it work just with the key?,if the batteries are dead.In case of fire wouldn't the key pad melt away making it impossible to work and there should be a way to open it with only the key and how would I do that? Asked on 7/31/2010 by viji from buler,,pa Know the answer? Answer this question 1 answer A: If the batteries are dead the key is an alternate way to open the safe. Answered on 8/13/2010 by Customer Care from Staples
Q: I saw the same safe from sentry safe co at home depot for $349 So I checked the sentry safe web site to make sure its the same. The model numbers are different, but they are the same exact safe. Same construction, same specs. My question is; would you match the home depot price. Home depot sentry safe model # DS5781 Here's the link from the sentry web site http://www.sentrysafe.com/products/productDetail.aspx?s=240&WT.si_n=ShoppingCart&WT.si_p=CartView Asked on 7/3/2010 by bill from severn, md Know the answer? Answer this question 1 answer A: I received your inquiry through the Question & Answer feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 7/16/2010 by Customer Care from Staples
Q: I LOST MY INSTRUCTION AND DONT KNOW HOW TO GET STARTED WITH MY NEW SAFE??? CAN ANY1 GUIDE ME THE RIGHT WAY.? Asked on 4/16/2010 by ROCK from FONTANA, CA Know the answer? Answer this question 1 answer
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