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2-Yr PC Basic Protection ($300+)

2-Yr PC Basic Protection ($300+)

Item: 207412    Model: RD-CN1999N2B

2-Yr PC Basic Protection ($300+)
4.5stars
( 60 reviews)
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  • You’re covered for all hardware & electrical failures
  • 2-Day Service Guarantee on Depot Repairs
  • Fast, convenient on-site service available for desktops and all-in-ones.
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
  • FREE Shipping to store ( Learn More )
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You’re covered for all hardware & electrical failuresItem repaired or refunded within 2 business days of us receiving it, guaranteedFast, convenient on-site service available for desktops and all-in-ones.Select an ItemYou’re covered for all hardware & electrical failuresItem repaired or refunded within 2 business days of us receiving it, guaranteedFast, convenient on-site service available for desktops and all-in-ones.SquareTrade 2-year PC Basic Protection Plans69.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0770898_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0770898_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0770898/SquareTrade-2-year-PC-Basic-Protection-Plans/product_SS2125631 You’re covered for all hardware & electrical failures2-Day Service Guarantee on Depot RepairsFast, convenient on-site service available for desktops and all-in-ones.EachUnder $300You’re covered for all hardware & electrical failures2-Day Service Guarantee on Depot RepairsFast, convenient on-site service available for desktops and all-in-ones.2-Yr PC Basic Protection (Under $300)69.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0770898_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0770898_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0770898/2-Yr-PC-Basic-Protection-Under-300/product_207411 You’re covered for all hardware & electrical failures2-Day Service Guarantee on Depot RepairsFast, convenient on-site service available for desktops and all-in-ones.Each$300 PlusYou’re covered for all hardware & electrical failures2-Day Service Guarantee on Depot RepairsFast, convenient on-site service available for desktops and all-in-ones.2-Yr PC Basic Protection ($300+)99.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0770898_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0770898_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0770898/2-Yr-PC-Basic-Protection-300/product_207412

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REVIEW SNAPSHOT®

by PowerReviews
SquareTrade2-Yr PC Basic Protection ($300+)
 
4.5

(based on 60 reviews)

Ratings Distribution

  • 5 Stars

     

    (42)

  • 4 Stars

     

    (10)

  • 3 Stars

     

    (5)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (1)

93%

of respondents would recommend this to a friend.

Pros

  • Easy to use (4)
  • Efficient (4)
  • Reliable (4)

Cons

    Best Uses

        • Reviewer Profile:
        • Budget shopper (3)
        • Primary use:
        • Personal (3)
        • Was this a gift?:
        • No (4)

      Most Helpful Positive Review

       

      Excellent Value/EZ process

      I purchased a squaretrade warranty for my HP laptop. The warranty covered equipment failure for 3 years. When i had a problem with my laptop, i contacted Squaretrade, found i was still in...Read complete review

      I purchased a squaretrade warranty for my HP laptop. The warranty covered equipment failure for 3 years. When i had a problem with my laptop, i contacted Squaretrade, found i was still in warranty and began the claim process. I had my FULL warranty amount sent to me (via paypal) in less than i week. I was then able to purchase a replacement laptop. This company did NOT jerk me around or make me jump through hoops, they did exactly what they advertised and the warranty process was super easy

      VS

      Most Helpful Negative Review

       

      What service do I have? How do I use it?

      I purchased this service online when I purchased an ASUS desktop computer. I then went to the Staples, Bergenfield, NJ store (#542) to pick it up. At the store the Staples employee...Read complete review

      I purchased this service online when I purchased an ASUS desktop computer. I then went to the Staples, Bergenfield, NJ store (#542) to pick it up. At the store the Staples employee (Shawn J) strongly encouraged/told me to get another plan -- I purchased the Total Support New PC ESP (AD) - 1 YR instead, which I did. I also purchased the MATRIX Premier PC SetUp ($99.00). --I now can not find my documents or some programs on the new ASUS. I don't know what service I have (says "Square Trade" here?). I called the Bergenfield Staples, started to talk to an ~EasyTech person but got cut off (may have been my fault).
      --I need help finding my documents and software on the new computer. I did not get any info on what directories and folders have my docs and programs. --This is the very least one needs with a new computer. --I need in person help at the computer or very solid online help of some kind.

      Reviewed by 60 customers

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      Displaying reviews 1-5

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      3.0

      The plan seems okay

      By Kardia10

      from Philadelphia, PA

      Verified Buyer
      This customer has reached Intern level on the Staples.com Leaderboard

      Comments about SquareTrade 2-Yr PC Basic Protection ($300+):

      The protection plan seems okay. I don't have any experience with it yet because my laptop is brand new. However, I had a very unpleasant experience at the Staples Store on 15th and Chestnut Streets. The cashiers and associates are always very unhelpful and unprofessional. They almost seem as if they are doing you a favor by helping you, which is their job. I will not come back to this store and will look for another staples store to shop at from now on.

      Comment on this review(earn points)

       
      4.0

      Pat Caldwell

      By Veterans of Foreign Wars Post 7863

      from Duboistown, PA 17702

      Verified Buyer

      Pros

        Cons

          Best Uses

            Comments about SquareTrade 2-Yr PC Basic Protection ($300+):

            We purchased the additional coverage when we recently purchased a new Canon Image Class D1320 copier. I recently had a problem with the toner cartridge and was not sure how to correct the problem. After contacting Staples and they were able to provide me with telephone numbers and explained that they did not do any repairs at their store, I was able to contact Canon directly. THe representative who helped was very helpful and without any additional problems I was able to correct the problem. It was a problem that was worded in a way that I could not access the problem by troubleshooting the manual.

            Word to Canon - different wording would be helpful when the copier need a brand name toner and the message on the copier is not really clear. OTher than that I like the copier.

            • Are you connected to this product in any way?:
            • I am an employee or otherwise affiliated with the brand.

            Comment on this review(earn points)

            (1 of 1 customers found this review helpful)

             
            5.0

            Happy customer

            By Satisfied

            from Suffolk County

            Verified Buyer
            This customer has reached Intern level on the Staples.com Leaderboard

            Comments about SquareTrade 2-Yr PC Basic Protection ($300+):

            Purchased as gift. Recipient satisfied. Recommendation below does not reflect my use of the computer. Remember this was a gift. Silly survey structure requires a yes/no response to recommendation!!!! No I am not affiliated with Staples; The manufacturer, or any distributer. NOR did I receive a free sample!!! THERE IS NO button for a response to the question: "Are you connected to this product in any way." Both responses provided, leave me no choice but to make a claim that is erroneous. How many purchasers were turned-off, because the choices provided were in adequate???? Author of survey did not proof read. [Son was pleased to receive protection plan]

            Comment on this review(earn points)

            (1 of 1 customers found this review helpful)

             
            5.0

            Protection Plan

            By Toby

            from Cincinnati, Ohio

            Verified Buyer
            This customer has reached Intern level on the Staples.com Leaderboard

            Comments about SquareTrade 2-Yr PC Basic Protection ($300+):

            I have not used this protection plan at this time and hope that I will never need to.

            Comment on this review(earn points)

             
            5.0

            always good to have

            By pktracey

            from Bushnell IL

            Verified Buyer
            This customer has reached Intern level on the Staples.com Leaderboard

            Comments about SquareTrade 2-Yr PC Basic Protection ($300+):

            I have always gotten a protection plan and I have never had a problem with getting stuff fixed with it they always are good about fixing stuff

            Comment on this review(earn points)

            Displaying reviews 1-5

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